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A dead end with the Chocolatey sketchup package?

Open fds39 opened this issue 3 years ago • 6 comments

I'm facing the unsupported Hardware acceleration error message that your great software responds to. I installed Sketchup 2017 as a Chocolatey package.

2 remarks :

  • This 2017 release of SketchUp is the last, installable, free version of SketchUp.
  • the Chocolatey page mentions the Hardware requirement : it requires a 3D class video card with 1GB of memory or higher and hardware acceleration which my old Dell Latitude laptop does not have.

Here is the dedicated page Once all the information required by mesa3d was filled in, I launched sketup.exe But nothing happens anymore. So I sadly had to uninstall the package.

I don't know if the blocking is on the side of this old 2017 Sketchup version or if we I should rather study the specificity of the Chocolatey package.

Any idea ?

fds39 avatar Jan 22 '21 14:01 fds39

Installed Sketchup to reproduce this but nothing unusual happened. Note that it's a 64-bit program. I deployed Mesa desktop OpenGL 64-bit in C:\Program Files\SketchUp\SketchUp 2017 with perappdeployment.cmd and that was enough to convince Sketchup to use Mesa. Screenshot 2021-01-24 010108

pal1000 avatar Jan 23 '21 23:01 pal1000

Well I don't really have much to add, because I proceeded identically with perappdeployment.cmd

In fact I tested on a second similar laptop Dell latitude 4300 (really old) with the same result: By running C:\Program Files\SketchUp\SketchUp 2017\SketchUp.exe, the computer remains inert: not the slightest trace of sketchup in the task manager.

My laptop dates from 2008: maybe the explanation ...

Thanks for your help The steps I followed https://i.imgur.com/ExLg3oN.png

fds39 avatar Jan 24 '21 12:01 fds39

I looked at your screenshot. I see you filled in the executable filename in per app deployment. I don't advise doing that unless you tried without first and program didn't work because currently it sticks even if you don't supply it again. To reverse it's effect please delete C:\Program Files\SketchUp\SketchUp 2017\SketchUp.exe.local.

Also graw and swr aren't required to make it work.

I'll update per app deployment tool to wipe *.exe.local files from specified folder if no filename is specified. This should help in situations like yours.

pal1000 avatar Jan 24 '21 16:01 pal1000

Yes I tried without first and program didn't work. Deleting C:\Program Files\SketchUp\SketchUp 2017\SketchUp.exe.local didn't change anything either. I started from scratch by following your instructions to the letter but the result is not better. https://i.imgur.com/HpIaiSr.png

fds39 avatar Jan 24 '21 18:01 fds39

Did you use 20.3.3 MinGW package? If so try 20.3.3 MSVC release. It has lower CPU requirements. Maybe your CPU is so old that it can't handle SSSE3.

pal1000 avatar Jan 24 '21 20:01 pal1000

From what I have read, DELL Latitude E4300 Intel Core 2 Duo P9400 processor includes SSSE3 and SSE4.1 instructions.

For your information I learned about your software creation through this video tutorial. The 20.3.3 MSVC release is the only version I had tested until yesterday. By conscience, I tested mesa3d-20.3.3-release-mingw, unfortunately without any more result. I think you tried everything to help me out and I thank you very much for that.

We will try with my 10 years old daughter to use the free web version of SketchUp for her "solar oven mini-project" in technology class ;)

fds39 avatar Jan 25 '21 09:01 fds39