"Applications must be closed" dialog reopens after successfully closing programs and soft-locks installer

[bloxgate]

Hello!

We have an installer that requires a few additional programs to be closed at install time. We have added them to our MUST-CLOSE-APPLICATION-ITEMS list along side ourselves like so:

<dict>
	<key>APPLICATION_ID</key>
	<string>com.adobe.LightroomClassicCC7</string>
	<key>STATE</key>
	<true/>
</dict>
<dict>
	<key>APPLICATION_ID</key>
	<string>com.our.app.id</string>
	<key>STATE</key>
	<true/>
</dict>

This will usually work fine enough, however we're able to pretty consistently cause an issue where the popup immediately reopens after successfully closing the applications listed. Pressing the close button again on this second popup does nothing other than grey out the button, while the cancel button also does nothing.

This has the effect of soft-locking our installer, as it's no longer possible to interact with (or even close after it finishes) while the popup is on top.

Video of issue: https://www.dropbox.com/s/lthkfa5k2b2xe2v/Installer%20edge%20case.mp4?dl=0

[packagesdev]

Hello,

this looks like a bug in Apple’s Installer.app and so should be reported to Apple. On which macOS is the problem occurring?

Envoyé de mon iPhone

Le 9 sept. 2022 à 23:45, Gregory Maddra @.***> a écrit :

 Hello!

We have an installer that requires a few additional programs to be closed at install time. We have added them to our MUST-CLOSE-APPLICATION-ITEMS list along side ourselves like so:

APPLICATION_ID com.adobe.LightroomClassicCC7 STATE APPLICATION_ID com.our.app.id STATE This will usually work fine enough, however we're able to pretty consistently cause an issue where the popup immediately reopens after successfully closing the applications listed. Pressing the close button again on this second popup does nothing other than grey out the button, while the cancel button also does nothing.

This has the effect of soft-locking our installer, as it's no longer possible to interact with (or even close after it finishes) while the popup is on top.

Video of issue: https://www.dropbox.com/s/lthkfa5k2b2xe2v/Installer%20edge%20case.mp4?dl=0

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[bloxgate]

It is occurring on Monterey 12.5.1.