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New Group members could not receive group chat messages on iPhone Yet Android users are alright

Open angle5037 opened this issue 3 years ago • 2 comments

Could not receive group chat messages

As the Group member amount is beyond 50, when new iPhone users join into the group, they could not receive any messages and they could not see they've already join in, but the people who invite them could see the prompt "xxx joined the group" while it's all right for Android users and also no problem for small group.

To reproduce

Create a Session Group chat, invite almost 50 members join into the group, and then as new members join in, they could not see that they joined the group, there is no prompt, nor could they receive any new group message, though they could receive message from a specific contact.

Screenshots or logs

Don't know how to catch logs.

Smartphone :

  • Device: [iPhone 6s, iPhone XR, iPhone12mini]
  • OS: [iOS13, ios15]
  • Version of Session 1.12.9

angle5037 avatar Jun 14 '22 12:06 angle5037

Hi @angle5037, we've been aware of the issue and the closed group issues are on out to-do list. Thanks for the report, we'll keep you updated once we fixed the issue.

Regarding catch the logs, you can going to Settings in Session and at the bottom there is a Debug Log button. Tap that button and Session will export your recent logs, and you can share that logs here.

Cheers!

RyanRory avatar Jun 19 '22 23:06 RyanRory

This should no longer be an issue in updated groups once #894 is released

mpretty-cyro avatar Apr 09 '24 22:04 mpretty-cyro