owncloud
Can see the files but not open the editor
Hey guys,
Stumbled across this issue when doing a fresh install of Collabora today on a VPS. I set up everything according to this guide: https://nextcloud.com/collaboraonline/ and I can see the files listing (all the documents when I press the office app i Nextcloud) but as soon as I try to open a file in the editor, I get this: http://pastebin.com/gyadcMwR in the browser log.
I didn't find any repo in Nextcloud so I hope this is the right place.
Server Configuration
Ubuntu 16.04 Server PHP 7 Apache 2.4 Nextcloud 10.0.1
Browser
Chrome (latest as of today)
Logs
Browesr Log
Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.
https://office.orestad-linux.se/loleaflet/1.9.8/node_modules/jquery-ui/themes/ui-lightness/images/ui-bg_highlight-soft_100_eeeeee_1x100.png Failed to load resource: the server responded with a status of 404 (Not Found)
VM444 toolbar.js:18 GET https://office.orestad-linux.se/loleaflet/1.9.8/node_modules/jquery-ui/themes/ui-lightness/images/ui-bg_highlight-soft_100_eeeeee_1x100.png 404 (Not Found)
I'm getting the message "Well, this is embarrassing, we cannot connect to your document. Please try again."
Docker image debug log:
Generating RSA private key, 2048 bit long modulus
[...]
Signature ok
subject=/C=DE/ST=BW/L=Stuttgart/O=Dummy Authority/CN=localhost
Getting CA Private Key
loolwsd version details: 1.9.8 - 1.9.8
loolforkit version details: 1.9.8 - 1.9.8
wsd-00026-0027 0:00:24.987790 [ client_ws_0001 ] WRN getNewChild: No available child. Sending spawn request to forkit and failing.| LOOLWSD.cpp:376
wsd-00026-0027 0:00:29.988016 [ client_ws_0001 ] ERR Failed to get new child. Service Unavailable.| LOOLWSD.cpp:822
wsd-00026-0027 0:00:30.045839 [ client_ws_0001 ] ERR ClientRequestHandler::handleClientRequest: WebSocketErrorMessageException: error: cmd=socket kind=serviceunavailable| LOOLWSD.cpp:1139
office version details: { "ProductName": "Collabora Office", "ProductVersion": "5.1", "ProductExtension": ".10.12", "BuildId": "653cc4c38dd2c05aecbee156aef460f5a361e579" }
[now opening the document]
wsd-00026-0029 0:02:42.888826 [ client_ws_0002 ] ERR Error in client request handler: Connection refused| LOOLWSD.cpp:966
Browser debug log: Request URL:
Request header:
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate, br
Sec-WebSocket-Version: 13
Origin: https://nextcloud.project-insanity.org
Sec-WebSocket-Extensions: permessage-deflate
Sec-WebSocket-Key: ****==
Cookie: nc_sameSiteCookielax=true; nc_sameSiteCookiestrict=true; ****=****; oc_sessionPassphrase=****
DNT: 1
Connection: keep-alive, Upgrade
Pragma: no-cache
Cache-Control: no-cache
Upgrade: websocket
Server response on websocket reqeust:
Content-Length: 0
Date: Wed, 07 Dec 2016 11:37:07 GMT
Sec-WebSocket-Accept: ****=
Server: nginx/1.10.2
Upgrade: websocket
Well in my case, the setup is a bit difficult. I'm using Caddy as a reverse proxy
Internet -> Server A (Caddy) -- (proxy pass) --> Server B (Nextcloud + Docker)
Here's my Caddyfile
log /var/log/caddy/nextcloud.project-insanity.org_access.log {
rotate {
size 50 # Rotate after 50 MB
}
}
gzip
tls [email protected]
proxy / http://http-new.pi:9080 {
proxy_header Host {host}
proxy_header X-Real-IP {remote}
proxy_header X-Forwarded-Proto {scheme}
header_downstream -Server ""
websocket
}
}
also tried this one but it doesn't help neither
log /var/log/caddy/nextcloud.project-insanity.org_access.log {
rotate {
size 50 # Rotate after 50 MB
}
}
tls [email protected]
proxy / http://http-new.pi:9080 {
transparent
websocket
}
}
Its difficult to debug this further since the connection is ssl encrypted so I don't know where to use tcpdump ...
