Cant upload from ios app, Error: Waiting for server connection

[MBTollefsen]

i get a Fatal Wedav error when trying to upload photos with the app for IOS.

The app alsow "lags" when changing accounts.("hangs" and dosent show right files and folder for the account)

If i try other "free apps" they work perfectly. Webdav works also from Mac and PC directley. I have alsow tested on Android phones. Everything works great.

I Use Owncloud 8.1.3 on Linux 14.04

Steps to reproduce

1. Just try to upload anything with the Owncloud app for IOS 2. 3.

Expected behaviour

Photo and video are suppsoed to be upload

Actual behaviour

I get the error in the Owncloud client for IOS: Waiting for server Works on all "free" apps and android, PC, Mac OR linux. Dosent work on IOS. This started around 23 of august.

Server configuration

Web server: Apache2

Database: SQLLite

PHP version:

Client

iOS version: 10 ownCloud app version: IOS 3.5.0(84af711) Device model: Iphone 5S

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here
Fatal  webdav  Exception: {"Message":"HTTP\/1.1 400 expected filesize 20084843 got 0","Code":0,"Trace":"#0 \/var\/www\/owncloud\/lib\/private\/connector\/sabre\/directory.php(113): OC\\Connector\\Sabre\\File->put(Resource id #27)\n#1 \/var\/www\/owncloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(1053): OC\\Connector\\Sabre\\Directory->createFile('Video-2016-09-2...', Resource id #27)\n#2 \/var\/www\/owncloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(513): Sabre\\DAV\\Server->createFile('Video-2016-09-2...', Resource id #27, NULL)\n#3 [internal function]: Sabre\\DAV\\CorePlugin->httpPut(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#4 \/var\/www\/owncloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#5 \/var\/www\/owncloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(469): Sabre\\Event\\EventEmitter->emit('method:PUT', Array)\n#6 \/var\/www\/owncloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#7 \/var\/www\/owncloud\/apps\/files\/appinfo\/remote.php(83): Sabre\\DAV\\Server->exec()\n#8 \/var\/www\/owncloud\/remote.php(132): require_once('\/var\/www\/ownclo...')\n#9 {main}","File":"\/var\/www\/owncloud\/lib\/private\/connector\/sabre\/file.php","Line":144}  
<!--
## If you have suggestions of enhancements
--> 
### Tell us what could be improved:

[SergioBertolinSG]

Hello, your server version is a bit old, perhaps you should upgrade first to 8.1.10 (current stable8.1). Or even upgrade to 9.1.1 (current stable9.1).

[MBTollefsen]

Yes the versjon is old. But all of this happend atfer the iOS 3.5.0 was released. And every free apps works. Do you have ant links on how to upgrade on ubuntu 14.04. And can i upgrade from my versjon directly to 9?

Send fra iPhone

Den 27. sep. 2016 kl. 17.22 skrev Sergio Bertolín <[email protected]mailto:[email protected]>:

Hello, your server version is a bit old, perhaps you should upgrade first to 8.1.10 (current stable8.1). Or even upgrade to 9.1.1 (current stable9.1).

You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/owncloud/ios/issues/785#issuecomment-249881305, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AVaElvB--iWGkMsnlk6BhXdUQKi59jYVks5quSf1gaJpZM4KGbq4.

[SergioBertolinSG]

https://doc.owncloud.org/server/9.1/admin_manual/maintenance/upgrade.html?highlight=upgrade

[jesmrec]

@MBTollefsen did you finally upgrade your server version? and the iOS app to the latest one(3.5.1)?

If your problem persists, you can provide us a test account in your server, so we can not reproduce it here. All details you give us will be helpful.

[MBTollefsen]

Hi,

Yes sry for late replay. Yes I updated and everything works☺

[jesmrec]

@MBTollefsen thank you very much for the feedback.

Now we can close that.

[patillacode]

Hi there, sorry to open this again, but for anyone that stumbles upon this in the future.

I am running OwnCloud 3.5.1 on iOS 9 OwnCloud server is 9.1.2 under a NGINX reverse proxy configuration with PHP I was getting this error when trying to upload a picture I just took, when testing my phone's app:

Logs display:

[24/Nov/2016:13:44:44 +0000] "PUT /owncloud/remote.php/webdav/documents/Documentation/Photo-2016-11-24-13-14-00_8063.JPG HTTP/1.1" 413 207 "-" "Mozilla/5.0 (iOS) ownCloud-iOS/3.5.1"

HTTP 413 means Request entity too large

Couple of things to consider:

NGINX Add a client_max_body_size under your location in your site's configuration file.

PHP Check under your php.ini file for upload_max_filesize and post_max_size

Hopes this helps someone.

[jesmrec]

Thank you for the useful info. We will reach it in the case that somebody suffers the same problem.

[tharsan17]

I increased the upload_max_filesize and post_max_size but still my iphone app gives same problem. and please explain what you guys mean by server version.

[patillacode]

Hi @tharsan17

Is your service behind NGINX? What error code are you getting?

[tharsan17]

I am using ipage host.

when i use iphone app it says waiting for server connection

Thanks

[patillacode]

That is a little vague, the question is - is it running behind NGINX? That is independent of what hosting service you have.

If it is I found that adding client_max_body_size helped me.

Do you have access to the machine where your OwnClod service runs? (maybe via SSH)

[barart]

I have same problem, latest ios version (iOS 3.6.0) and latest owncloud version 10.0.1.5,

[nasli]

@tharsan17 the version of your ownCloud

@tharsan17 , @barartm Please take a look what @patillacode point out, there is helpful information that will help to know the cause of your issue.

Please, take the time to describe with more detail your issue, the configuration of your server, iOS version of your device and iOS OC app version and any other details that could give us some clue or been able to reproduce and distinguish if you are having different issue.

You can follow the next template :

Actual behaviour

Tell us what happens instead

Server configuration

Web server:

Database:

PHP version:

ownCloud version:

Storage backend (external storage):

Is it running behind NGINX?

Client

iOS version:

ownCloud app version:

Device model:

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

[davivel]

Permanent solution for 413 errors requires implementing #804.

[MichaelVoelkel]

Hi,

I have the same issue with iOS. I only have the app, where could I get some log?

Actual behaviour

In the upload tab in the mobile phone, the file shows a progress bar seemingly uploading my file. When it reaches 100%, it stops and says "Waiting for server connection". My latest test involves a newly created text file with 2 characters.

Server configuration

Web server: Apache2.2.2

Database: MySQL 14.14 (ARM)

PHP version: 5.4.45

ownCloud version: 8.1.1 (stable)

Storage backend (external storage): some external hard drive

Is it running behind NGINX? - no clue, so probably not

Client

iOS version: 10.3.3

ownCloud app version: 3.6.2

Device model: iPhone 6

Logs

The only owncloud log I see is in the administration area and there it says:

Exception: {"Message":"HTTP\/1.1 400 expected filesize 2 got 0","Code":0,"Trace":"#0 \/var\/www\/lib\/private\/connector\/sabre\/directory.php(113): OC\\Connector\\Sabre\\File->put(Resource id #176)\n#1 \/var\/www\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(1053): OC\\Connector\\Sabre\\Directory->createFile('Photo-2017-09-1...', Resource id #176)\n#2 \/var\/www\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(513): Sabre\\DAV\\Server->createFile('InstantUpload\/P...', Resource id #176, NULL)\n#3 [internal function]: Sabre\\DAV\\CorePlugin->httpPut(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#4 \/var\/www\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#5 \/var\/www\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(469): Sabre\\Event\\EventEmitter->emit('method:PUT', Array)\n#6 \/var\/www\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#7 \/var\/www\/apps\/files\/appinfo\/remote.php(83): Sabre\\DAV\\Server->exec()\n#8 \/var\/www\/remote.php(132): require_once('\/var\/www\/apps\/f...')\n#9 {main}","File":"\/var\/www\/lib\/private\/connector\/sabre\/file.php","Line":144}

It seems that for each kind of failed upload, some of those messages is generated.

Any apache2 logs stay empty after a failed file upload. I have removed all files in there before trying.

What I have tried:

• creating an owncloud.conf file and setting SSLRenegBufferSize to some high value
• disabling output_buffering setting in php.ini

Of course, I have restarted the apache2 service after each time.

[toolman1]

I'm able to upload small files without any problems (like older photos on my iPhone), however anything newer and larger, it just sits there "Waiting for server connection" with nothing in my OwnCloud.log file. Everything else seems to work fine, but uploading anything just doesn't work.

iOS app v 3.7.5, iPhone X with latest iOS ownCloud 10.0.8 (stable) Dreamhost VPS Server version: Ubuntu 14.04.5 LTS (GNU/Linux 3.14.52-vs2.3.6.15-1 x86_64)