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dashboard loads really slow

Open FlorianLudwig opened this issue 5 years ago • 27 comments

Describe the bug For example loading https://www.ovh.com/manager/public-cloud/#/ makes 135 requests. Of those are 92 are javascript files. Bundling them together should already increase performance quite a bit.

FlorianLudwig avatar May 27 '20 10:05 FlorianLudwig

Also static files should be on a seperate domain where no cookies are set. This would reduce the needed upstream bandwith a lot (currently each request is about 3kb in size, most if it being the cookie, this with more than hundred requests over a usually slow upstream makes a big difference). At the same time would this allow for proper caching.

FlorianLudwig avatar May 27 '20 10:05 FlorianLudwig

their developer seem doesn't really care 😆

bidipeppercrap avatar Aug 02 '20 15:08 bidipeppercrap

Hi @FlorianLudwig, thanks for reporting us this Issue.

We put both performance and responsiveness on our top priorities, especially when it could led to have direct impact on user experience.

We tried to reduce as much as possible the amount of API calls performed in order to build useful dashboard but due to API granularity we have to do some trade-off and it's still a subject that we are addressing.

Having several requests to fetch JavaScript resources for instance isn't an issue if we consider that we are able serve them using HTTP2 protocol. We used to bundled (concatenated) them by the past but it's easy to reach a critical size that can directly decrease the user experience.

We also have some resources that has been lazyloaded to boost the performance but we know that there are still topics to cover like improving the first input delay, cumulative layout shift etc...

And we are also exploring some new way to architecture frontend applications in order to be able to use some new technologies and activating the migration from AngularJS framework.

antleblanc avatar Aug 03 '20 13:08 antleblanc

Great! Use React, Vue or Svelte, or even WASM! Switching between Tabs is really annoying, you have to wait the loading logo a long time!

bidipeppercrap avatar Aug 03 '20 17:08 bidipeppercrap

@antleblanc do you have any updates on when the frontend performance will be looked into?

Right now the annoyances as an enduser I see are as follows:

  • There is a lot of assets being loaded on every tab navigation
  • There is no noticeable caching for the manager
  • There is a long loading screen on any subsequent visit or page reload

Is the architecture with many difrerent components and apps somehow limiting you guys? It seems as though there is a lot of scattered assets and even though of course using HTTP2 is helping, the less requests and smaller the bundle the better.

Are you guys exploring moving to a more monolithic architecture of the frontend? Or maybe you can split the vendors (node_modules) to a shared bundle between all the "apps"?

zmilonas avatar Mar 20 '21 19:03 zmilonas

I can't agree more ...

I love OVH, I use this administration portal every day. But it is so slow compared to your competitors, it's a nightmare (and a shame to be honest).

Switching to another app in each tab, all actions taking a least 2 seconds, 120 JS files to load etc etc ...

Please do something :(

jbgomond avatar Jun 16 '21 19:06 jbgomond

Hey the original issue is over a 1.5 year old, I did not notice any significant improvements, navigating the panel is painfully slow. I'm already discouraging anyone uses OVH for even the simples things like domains, because it's often a pain to get them renewed waiting for animations on the panel to load.

I really would like to use the service but it's a too slow to be businesss ready for me. :(

zmilonas avatar Sep 30 '21 12:09 zmilonas

Hi, I add to leave a stone to help raise this issue. It is really painful to use the web interface, probably one of the slowest I've ever see ! How could we help ? what can we do ? I personally need to work with the dashboard from time to time and I always delay it as much as I can because I know it will take way too much time to do as little as removing a subdomain from the dns... Please do something or let us help !

Cajuteq avatar Oct 18 '21 19:10 Cajuteq

Hello OVH? Anyone there? I always dread having to open the manager, it's an extremely painful experience. (Especially when the main reason to open the dashboard is when something's wrong, which needs speed to resolve!)

haydenryan avatar Jan 11 '22 06:01 haydenryan

Same, and things don't work half the time

CyberFlameGO avatar Feb 16 '22 23:02 CyberFlameGO

Still a major issue. The OVH dashboard is quite neat aesthetically but the load times are horrendous.

halesyy avatar Oct 22 '22 23:10 halesyy

I moved out of OVH as much as I can. I don't think they care about individual users or their experience using the manager.

Before the redesign of the manager was not the easiest to work with but at least it loaded fairly quickly.

zmilonas avatar Oct 23 '22 00:10 zmilonas

+1 I'd like the OVH manager to load faster. There's not even much information on the screen it needs to load sometimes. the old SoYouStart/Kimsufi managers are faster.

FingerlessGlov3s avatar Dec 06 '22 18:12 FingerlessGlov3s

I'd like to help out anyone discovering this. My strategy has been to login to OVH (relatively fast), then go to my handy bookmark tab to jump to the areas I need to go. For me, 90% of my OVH usage is jumping to the firewall to let myself into a server which is locked down quite securely, and loading that page is instant. Hope this tip helps cope with this navigation hell 😂

halesyy avatar Dec 13 '22 08:12 halesyy

Is there a difference between the www. and ca. subdomain?

kairusds avatar Jan 03 '23 17:01 kairusds

Bumping this because it’s still an ongoing issue. Very slow. I’m a new customer and noticed this issue straight away. I’ve tested on multiple devices and browsers, even multiple internet connections, and it’s very slow. Total time spent loading pages is around 20 seconds, with around 200 requests. Whatever the team needs to help diagnose this, I’m here to help!

bradleyheubel avatar Aug 23 '23 12:08 bradleyheubel

Bumping this because it’s still an ongoing issue. Very slow. I’m a new customer and noticed this issue straight away. I’ve tested on multiple devices and browsers, even multiple internet connections, and it’s very slow. Total time spent loading pages is around 20 seconds, with around 200 requests. Whatever the team needs to help diagnose this, I’m here to help!

they don't care ... this thread was started over 3 years ago ..

BartManX avatar Sep 09 '23 20:09 BartManX

Bump too

MrWaggel avatar Sep 12 '23 09:09 MrWaggel

I've had a breakthrough in this case. I'm Aussie, and on a trip to Los Angeles, I logged into the local WiFi and did some firewall changes I normally do in OVH. To my surprise, it was blisteringly fast. Like, instant responsiveness.

So I'm guessing there's some dashboard co-locating going on where the US, French and Australian dashboards are all hosted through US frontend servers. It's also unfortunate that the internet here is 300mbps at an AirBNB, and 40mbps in my Australian home.

More to come.

halesyy avatar Oct 04 '23 18:10 halesyy

Another aussie here, my control panel has also always been frustratingly slow. Every new page/tab in the interface takes at minimum 5 seconds to load on a 250mbps fibre connection with low latency.

ashermiddleton avatar Oct 09 '23 21:10 ashermiddleton

Also from Australia, also with painfully slow-loading OVH manager pages.

weiteck avatar Dec 02 '23 01:12 weiteck

I ended up moving away from OVH for this reason. I was having to wait 30 seconds to a minute with each page load on a 1Gbps fibre link. Not good enough.

bradleyhodges avatar Dec 05 '23 02:12 bradleyhodges

+1 slow-loading from japan.

hiepns avatar Feb 19 '24 09:02 hiepns

wow, it's 2024 and issue is still super relevant. This is the slowest admin panel/site I've seen in the last 10 years.

Super-duper mega slow....

Why it's ignored about 4 years?

smokeelow avatar Apr 02 '24 12:04 smokeelow