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Overleaf Toolkit causes Strato Server to lose entire connection

Open Morasde opened this issue 2 years ago • 2 comments

Steps to Reproduce

  1. Strato V-Server with Ubuntu 20.04.
  2. Follow the instructions of overleaf/toolkit

Expected Behaviour

Eveerything should work, at least my server shouldnt be unreachable.

Observed Behaviour

  1. After running sudo /bin/up, pulling everything etc., mongo and redis starts. After the start of sharelatex (without errors), some time later appears something like "... unable to fork. Ressource temporarly unavailable" in the console. All the files are also created in the data folder. After that the entire server is not reachable anymore. I have to restart the strato server (i disabled docker on startup or i wouldnt be able to start the server at that point anymore). For some time i can even reach the overleaf page (xxx.xxx.xxx.xxx/launchpad) but im unable to create an admin account.

  2. The doctor says everything is fine.

  3. Strato says here that for web-connections i should use a NAT solution. But i dont really know wheter the sharelatex container uses MAC Adresses or not.

thanks in advance.

Morasde avatar Oct 02 '22 19:10 Morasde

Would you mind printing the result of bin/doctor?

What are the specs (CPU/Memory) of the machine? Messages like those hint resourcing problems.

mserranom avatar Oct 05 '22 14:10 mserranom

The problem here was the Strato Server. Im new to all the server-stuff and i did not knew that Strato uses virtuozzo virtualization. The limit in beancounters for the threads was like 400 and i reached that limit when i started overleaf via docker.

I switched to Netcup (KVM virtualization) and now everything runs smoothly

Morasde avatar Apr 19 '23 18:04 Morasde