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I can hear everyone fine but one friend cant hear us and we cant hear them

Open ssmithy7 opened this issue 4 years ago • 4 comments

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Pre-Flight Checklist

Please use this checklist to avoid spamming:

  1. [no ] I am not asking a question => use the Discord if you are
  2. [yes ] I am using the Steam version of Among Us
  3. [ yes] I have tried to use an alternative voice server
  4. [yes ] I have checked everyone in my lobby is on the same CrewLink server
  5. [yes ] I have used Ctrl+R on the CrewLink app when I can't hear some people (this is a known issue)
  6. [ yes] I have checked that the CrewLink server I'm using is up to date
  7. [no ] I have a screenshot of any errors
  8. [ yes] I have checked that someone else has not reported this using the search bar

Describe the bug When the person joins they do not have a red wifi symbol or anything but we cant hear them and they cant hear us. Everyone has the latest update

To Reproduce

Expected behaviour I was expected to hear them because we are all able to hear each other except for this one person and they cant hear us either.

Screenshots

Desktop (please complete the following information):

  • OS: Windows 10
  • Version: 2.0.1

Additional context

ssmithy7 avatar Jan 17 '21 03:01 ssmithy7

same

MarcosFerreira28 avatar Jan 18 '21 03:01 MarcosFerreira28

I had a similar problem with some friends. We got to the bottom of the problem and found out that NAT problems were the trigger. The CrewLink client was connecting to the voice server (no red disconnect sign) but I couldn't hear many and many couldn't hear me, whilst they could here everyone else.

Solution? We haven't found a solution directly in CrewLink so far, myself it helped to switch to the unofficial BetterCrewLink in which there is an option "NAT Fix" which fixed my problems. BetterCrewLink and CrewLink are also compatible, so only I had to switch.

JaSto1105 avatar Jan 18 '21 21:01 JaSto1105

I have a friend with the same issue, everything looks to be working fine on the ui but they can't hear us and we can't hear them.

LukeBenson avatar Jan 22 '21 22:01 LukeBenson

Using BetterCrewLink also helped for me

HandyHat avatar Jan 26 '21 22:01 HandyHat