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[BUG REPORT] CrewLink only displaying Menu, cannot connect

Open Skkkitzo opened this issue 4 years ago • 11 comments

Describe the bug: Crewlink will not work with Among Us at all. Only displays the Menu (no images of any crewmates). Cannot connect to any voice servers.

To Reproduce: Steps to reproduce the behaviour:

  1. Open Among Us
  2. Open Crewlink

Expected behaviour: Crewmate icons showing up

Screenshots: Crewlink screenshot

Among us screenshot

Desktop:

  • OS: Windows 10
  • Version: 1.1.5/6

Additional context Bug only started when Among Us updated to 2020.12.9s, have been using this mod since it came out, problem only started now.

Have tried reinstalling both Among Us and Crewlink to no avail.

Additional: I have since fixed the issue by performing a temporary fix which can be found further down in this thread, however regarding the bug at hand I believe it is caused by upgrading from 1.1.5 -> 1.1.6. Maybe a problem with the saved cache data in %AppData%?

Skkkitzo avatar Dec 11 '20 02:12 Skkkitzo

Temporary fix:

  • Uninstall Crewlink
  • Goto %AppData% and delete 'crewlink' folder
  • Goto %LocalAppData% and delete 'crewlink-updater' folder
  • Download latest Crewlink installer, and reinstall

This will delete your preferences by doing a complete wipe, but it fixed my problem.

Skkkitzo avatar Dec 11 '20 03:12 Skkkitzo

How do you uninstall crewlink? Sorry I'm dumb and I just created a github account to ask this question.

Weirdo810 avatar Dec 11 '20 04:12 Weirdo810

How do you uninstall crewlink? Sorry I'm dumb and I just created a github account to ask this question.

Win Key -> Add or remove programs -> search 'Crewlink' -> uninstall

Skkkitzo avatar Dec 11 '20 04:12 Skkkitzo

Followed the temp fix instructions with no fix for this issue: image

DaBomber60 avatar Dec 11 '20 05:12 DaBomber60

Followed the temp fix instructions with no fix for this issue: image

If that has not worked, try the steps again but instead of installing 1.1.6, try the old version of 1.1.5

-or- alternatively, PM me on Discord Skkkitzo#3692 and I might be able to better help you out

Skkkitzo avatar Dec 11 '20 05:12 Skkkitzo

Scratch that, issue was with the server, thanks Skkitzo!

DaBomber60 avatar Dec 11 '20 05:12 DaBomber60

The problem you have is that the server is not up to date.. switch server and you will be fine

TheSpringBoy avatar Dec 11 '20 12:12 TheSpringBoy

My friend are playing the same servers and I'm the only one with this problem? I've tried everything and it still says that I'm playing a unsupported version

adnanaslam0411 avatar Dec 11 '20 23:12 adnanaslam0411

I know I am very late but this problem is happening to me now, and none of these work anymore. Can someone help me please?

P3nguino avatar Mar 08 '21 21:03 P3nguino

I know I am very late but this problem is happening to me now, and none of these work anymore. Can someone help me please?

I have the same problem right now as well. I've tried reinstalling after removing all folders as stated by @Skkkitzo earlier. Is there an issue right now, or is the bug on my end?

Crewlink version: 2.0.1 Among Us build: v2021.3.5s

FengshenNL avatar Mar 18 '21 11:03 FengshenNL

I know I am very late but this problem is happening to me now, and none of these work anymore. Can someone help me please?

I have the same problem right now as well. I've tried reinstalling after removing all folders as stated by @Skkkitzo earlier. Is there an issue right now, or is the bug on my end?

Crewlink version: 2.0.1 Among Us build: v2021.3.5s

@P3nguino and @FengshenNL this is caused because of the new update of Among Us that ended up breaking the CrewLink and have to wait for Ottomated to solve this problem but have a solution for this, look the issue in #623 that solves this problem.

MatadorProBr avatar Mar 27 '21 23:03 MatadorProBr