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GoComics not loading in app.

Open Duhblach opened this issue 1 year ago • 56 comments

For a few days now none of the comics hosted by GoComics have loaded in the app. The only way to view them is to open the webpage for each. This includes comics like 9 Chickweed Lane, Baby Blues, and Zits.

Duhblach avatar Apr 03 '24 05:04 Duhblach

This is happening for me as well with Non Sequitur and Off the Mark, both at GoComics.

LucyGlo avatar Apr 03 '24 10:04 LucyGlo

It looks like they're back. Perhaps some GoComics downtime. Let me know if you're seeing the same thing and I'll close this issue

oseparovic avatar Apr 03 '24 17:04 oseparovic

I'm still getting "image not found" on all gocomics comics. I attempted both a refresh and "reset starting point" but can only view the comic if I "view in browser."

On Wed, Apr 3, 2024, 11:29 AM oseparovic @.***> wrote:

It looks like they're back. Perhaps some GoComics downtime. Let me know if you're seeing the same thing and I'll close this issue

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Duhblach avatar Apr 03 '24 21:04 Duhblach

I am unable to reproduce this on any of our test devices. Did this issue start appearing recently? Can you please provide some more information:

  1. App version ("about" page in left-hand menu)
  2. Android version
  3. Are any other comics working?

oseparovic avatar Apr 04 '24 16:04 oseparovic

App. Version: 1.8.6 OS Version: 14 Device: Samsung SM-X810

Baby Blues hosted by ArcaMax isn't working, Auntie Acid hosted by GoComics is working. Diamond Lil hosted by ArcaMax is working, Kevin and Kell hosted on their site is working. Questionable Content hosted on their site works, Mallard Filmore hosted by ArcaMax and Zits also hosted by ArcaMax are working. Wilde Life hosted by hiveworks is working.

Auntie Acid is the only GoComics hosted comic working for me and Baby Blues is the only ArcaMax comic not working for me.

9 Chickweed Lane, B.C., Baldo, For Better or Worse, Frazz, Garfield, etc are not working for me.

I have tried removing the problem comics from the list, closing out the app then re-adding the comics after reopening the app but the results have been the same. I'm debating uninstalling the app entirely and then reinstalling it and seeing if that has any effect.

On Thu, Apr 4, 2024, 10:32 AM oseparovic @.***> wrote:

I am unable to reproduce this on any of our test devices. Did this issue start appearing recently? Can you please provide some more information:

  1. App version ("about" page in left-hand menu)
  2. Android version
  3. Are any other comics working?

— Reply to this email directly, view it on GitHub https://github.com/oseparovic/comic_selectors/issues/182#issuecomment-2037675135, or unsubscribe https://github.com/notifications/unsubscribe-auth/BHRRA2BJMFLXTE2RUA5R7Z3Y3V6ALAVCNFSM6AAAAABFUT66WKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMZXGY3TKMJTGU . You are receiving this because you authored the thread.Message ID: @.***>

Duhblach avatar Apr 04 '24 18:04 Duhblach

I think there may be a Device issue. I un-installed the app and no search in the play store would bring it up. I had to do a Google search and install it via that method. It appears that if you are using a Samsung S9+ it won't show you the app in the play store.

On Thu, Apr 4, 2024, 12:54 PM Sgeulaiche ap Aodhan @.***> wrote:

App. Version: 1.8.6 OS Version: 14 Device: Samsung SM-X810

Baby Blues hosted by ArcaMax isn't working, Auntie Acid hosted by GoComics is working. Diamond Lil hosted by ArcaMax is working, Kevin and Kell hosted on their site is working. Questionable Content hosted on their site works, Mallard Filmore hosted by ArcaMax and Zits also hosted by ArcaMax are working. Wilde Life hosted by hiveworks is working.

Auntie Acid is the only GoComics hosted comic working for me and Baby Blues is the only ArcaMax comic not working for me.

9 Chickweed Lane, B.C., Baldo, For Better or Worse, Frazz, Garfield, etc are not working for me.

I have tried removing the problem comics from the list, closing out the app then re-adding the comics after reopening the app but the results have been the same. I'm debating uninstalling the app entirely and then reinstalling it and seeing if that has any effect.

On Thu, Apr 4, 2024, 10:32 AM oseparovic @.***> wrote:

I am unable to reproduce this on any of our test devices. Did this issue start appearing recently? Can you please provide some more information:

  1. App version ("about" page in left-hand menu)
  2. Android version
  3. Are any other comics working?

— Reply to this email directly, view it on GitHub https://github.com/oseparovic/comic_selectors/issues/182#issuecomment-2037675135, or unsubscribe https://github.com/notifications/unsubscribe-auth/BHRRA2BJMFLXTE2RUA5R7Z3Y3V6ALAVCNFSM6AAAAABFUT66WKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMZXGY3TKMJTGU . You are receiving this because you authored the thread.Message ID: @.***>

Duhblach avatar Apr 04 '24 19:04 Duhblach

My app version is 1.8.6, Android version 14, with a Samsung Galaxy S23 Ultra, and I am still having to view in browser. I'll pick some other comics to add and test and come back with results.

LucyGlo avatar Apr 05 '24 12:04 LucyGlo

For those following this issue, it looks like it only affects devices on Android 14 and up. I have pushed one potential fix specifically for GoComics. Kill the app and open it again to try it out. You MAY have to remove and re-add the offending comics but please try without doing so first. This will not require an app update

oseparovic avatar Apr 05 '24 16:04 oseparovic

I did a forced stop on the app and when I opened the app all the gocomics comics were no longer on my list. I re-added 9 Chickweed Lane to my list and opened it, same result. I think it may be a compatibility issue, since the Google app store won't even show the PageFlip app when searched for on this device.

On Fri, Apr 5, 2024, 10:03 AM oseparovic @.***> wrote:

For those following this issue, it looks like it only affects devices on Android 14 and up. I have pushed one potential fix specifically for GoComics. Kill the app and open it again to try it out. You MAY have to remove and re-add the offending comics but please try without doing so first. This will not require an app update

— Reply to this email directly, view it on GitHub https://github.com/oseparovic/comic_selectors/issues/182#issuecomment-2040172767, or unsubscribe https://github.com/notifications/unsubscribe-auth/BHRRA2BFO5H4QULF2VD4HSTY33DNHAVCNFSM6AAAAABFUT66WKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANBQGE3TENZWG4 . You are receiving this because you authored the thread.Message ID: @.***>

Duhblach avatar Apr 05 '24 17:04 Duhblach

We unpublished the app temporarily while we resolve this issue. Updating to https fixed the issue for my on my Android 14 test device running version 1.8.6. If that hasn't fixed it for you I'll have to investigate this further.

oseparovic avatar Apr 05 '24 17:04 oseparovic

App Version: 1.8.6 OS Version: 14 Device: Samsung-S918U1

Right after I paid for the app, it stopped loading all comics haha.

Z350C001 avatar Apr 07 '24 20:04 Z350C001

I opened the app today and all the comics are working for me again.

On Sun, Apr 7, 2024, 2:42 PM Z350C001 @.***> wrote:

App Version: 1.8.6 OS Version: 14 Device: Samsung-S918U1

Right after I paid for the app, it stopped loading all comics haha.

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Duhblach avatar Apr 07 '24 23:04 Duhblach

Spoke too soon, seems Sunday comics worked but non-sunday comics still do not load.

On Sun, Apr 7, 2024, 5:04 PM Sgeulaiche ap Aodhan @.***> wrote:

I opened the app today and all the comics are working for me again.

On Sun, Apr 7, 2024, 2:42 PM Z350C001 @.***> wrote:

App Version: 1.8.6 OS Version: 14 Device: Samsung-S918U1

Right after I paid for the app, it stopped loading all comics haha.

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Duhblach avatar Apr 08 '24 07:04 Duhblach

For consistency lets test against one comic. Please test against 9 Chickweed Lane and let me know if you see this failed to load issue there. A lot of sites have different handling so this will help tackle one problem at a time.

Please also include the details at the bottom of your Pageflip info page. It seems that this issue is related to Android 14 but not all versions of it. My suspicion is that it's Samsung's custom version of Android 14. As an example this is my test device:

App Version: 1.8.6 OS Version: 14 Device: Google Pixel 7 Pro

And I'm not seeing any issues with 9 Chickweed Lane @Duhblach and @Z350C001 do you have issues with this comic in particular?

oseparovic avatar Apr 08 '24 16:04 oseparovic

For consistency lets test against one comic. Please test against 9 Chickweed Lane and let me know if you see this failed to load issue there. A lot of sites have different handling so this will help tackle one problem at a time.

I updated my personal phone to:

App Version: 1.8.6 OS Version: 14 Device: Google Pixel 7 Pro

And I'm not seeing any issues with 9 Chickweed Lane @Duhblach and @Z350C001 do you have issues with this comic in particular?

9 Chickenweed Lane does not load for me :(

Z350C001 avatar Apr 08 '24 16:04 Z350C001

9 Chickweed Lane fails to load for me as well.

On Mon, Apr 8, 2024, 10:22 AM Z350C001 @.***> wrote:

For consistency lets test against one comic. Please test against 9 Chickweed Lane and let me know if you see this failed to load issue there. A lot of sites have different handling so this will help tackle one problem at a time.

I updated my personal phone to:

App Version: 1.8.6 OS Version: 14 Device: Google Pixel 7 Pro

And I'm not seeing any issues with 9 Chickweed Lane @Duhblach https://github.com/Duhblach and @Z350C001 https://github.com/Z350C001 do you have issues with this comic in particular?

9 Chickenweed Lane does not load for me :(

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Duhblach avatar Apr 08 '24 23:04 Duhblach

I recently updated to Android 14. That's when I lost access to GoComics comics.

Hewtube avatar Apr 09 '24 15:04 Hewtube

9 Chickweed Lane does not load for me.

LucyGlo avatar Apr 11 '24 11:04 LucyGlo

After a lot of research it seems most likely that it is a problem specific to Samsung phones OR the GoComics web server. For those having issues, can you please try "Zits" instead to see if the same issue appears? Zits is on Arcamax so if the issue doesn't present there its likely a problem with GoComics servers

oseparovic avatar Apr 11 '24 22:04 oseparovic

can you please try "Zits" instead to see if the same issue appears? Zits is on Arcamax so if the issue doesn't present there its likely a problem with GoComics servers

I'm able to see Zits and read a few of them.

Hewtube avatar Apr 11 '24 22:04 Hewtube

Zits works but Baby Blues, also on Arcamax, does not.

On Thu, Apr 11, 2024, 4:53 PM Hewtube @.***> wrote:

can you please try "Zits" instead to see if the same issue appears? Zits is on Arcamax so if the issue doesn't present there its likely a problem with GoComics servers

I'm able to see Zits and read a few of them.

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Duhblach avatar Apr 11 '24 23:04 Duhblach

Zits works correctly for me.

LucyGlo avatar Apr 12 '24 02:04 LucyGlo

Non Sequitur and Off the Mark worked correctly today!

LucyGlo avatar Apr 14 '24 11:04 LucyGlo

Non Sequitur work for me too, but Sunday comic only. Still can't see the weekday comics.

Hewtube avatar Apr 14 '24 13:04 Hewtube

Unfortunately it looks like this might be an issue with the GoComics server. Their server has had issues in the past and they've managed to resolve it. Hopefully it's something they address sooner rather than later.

I'll leave this issue open until they get to it

oseparovic avatar Apr 15 '24 15:04 oseparovic

Non Sequitur and Off the Mark worked correctly again today for the Sunday comic. In case it's relevant, Non Sequitur is in landscape mode Mon-Sat and portrait mode on Sundays, and Off the Mark is in portrait mode Mon-Sat and landscape mode on Sundays.

LucyGlo avatar Apr 21 '24 11:04 LucyGlo

It's working on GoComics' website so I'm not sure if waiting for GoComics to fix this problem is the way to go. Why would they care if your app is working?This is something Page Fl/p needs to fix or they're going to start losing users.

Hewtube avatar Apr 21 '24 20:04 Hewtube

It's working on GoComics' website so I'm not sure if waiting for GoComics to fix this problem is the way to go. Why would they care if your app is working?This is something Page Fl/p needs to fix or they're going to start losing users.

I totally understand the frustration. If it doesn't affect how regular browsers access their site they have no incentive to fix the issue unless they have other affiliated services that would be affected. And you are right we are losing users and being flooded with negative reviews.

Unfortunately though, this app is just a pseudo-browser. When you view pages you're just viewing a slimmed down version of their site optimized for mobile viewing. We are not storing copies of comics on our own servers and serving them to users.

Whatever is wrong with their server we cannot just work around it from our end. As Lucy and some of our reviewers have pointed out GoComics randomly works on Sundays but not any other days. I have no idea what kind of mess they've gotten into to cause such a behaviour but from what I can tell nothing I can do seems to fix it

oseparovic avatar Apr 24 '24 00:04 oseparovic

It's working on GoComics' website so I'm not sure if waiting for GoComics to fix this problem is the way to go. Why would they care if your app is working?This is something Page Fl/p needs to fix or they're going to start losing users.

I totally understand the frustration. If it doesn't affect how regular browsers access their site they have no incentive to fix the issue unless they have other affiliated services that would be affected. And you are right we are losing users and being flooded with negative reviews.

Unfortunately though, this app is just a pseudo-browser. When you view pages you're just viewing a slimmed down version of their site optimized for mobile viewing. We are not storing copies of comics on our own servers and serving them to users.

Whatever is wrong with their server we cannot just work around it from our end. As Lucy and some of our reviewers have pointed out GoComics randomly works on Sundays but not any other days. I have no idea what kind of mess they've gotten into to cause such a behaviour but from what I can tell nothing I can do seems to fix it

This makes me sad. Your app is the only one that fills this need. Thank you for the explanation.

WolfOhio avatar Apr 24 '24 16:04 WolfOhio

This makes me sad. Your app is the only one that fills this need. Thank you for the explanation.

Same here. GoComics had an app at one time, but for some reason, they shut it down.

Hewtube avatar Apr 24 '24 20:04 Hewtube