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jiraServiceDeskActionExecutor.py: ability to ignore SSL Certificate/Set local keystore
Due to a SelfSigned certificate and a netscaler stripping certain items we had the issue that the JSD certificate was not trusted.
To set this to a correct local truststore I would suggest to add a parameter in this script to either set the correct store or to disable the verification.
e.g. response = requests.post(result_url, data=json.dumps(content_params), headers=headers, auth=token, timeout=timeout, verify=False)
Hi @dirkronsmans, you can track the progress about the issue from this ticket