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Geometry editor is missing the ruler when grid view is on

Open muh182 opened this issue 3 years ago • 3 comments

The geometry editor is missing the ruler when the grid view is on.

This the current behavior:

Screenshot 2022-03-07 172947

The expected behavior should be:

Screen Shot 2022-03-08 at 7 56 58 AM

Environment

Windows

Some additional details about your environment for this issue (if relevant):

  • Windows 10
  • 1.1.0+ v2e7010aa0

Context

Students cannot model the building correctly. We have this version installed in our computer labs.

muh182 avatar Mar 08 '22 14:03 muh182

That is odd @muh182, I see the grid labels in the v1.1.0-b2e7010aa0 which is the SHA posted for https://github.com/openstudiocoalition/OpenStudioApplication/releases/tag/v1.1.0 (I assume that is the one you are using and there is just a 'b'->'v' typo in your post).

Is there a specific action that makes the labels go away? How did you get a screenshot with and without the labels, is the behavior different on different computers?

macumber avatar Mar 09 '22 03:03 macumber

Thanks @macumber. This is the version:

Screenshot 2022-03-09 180352

We have this version installed in our computer lab. When we open the geometry editor, by default we do not see the ruler for the grid. I tried unchecking and checking back the grid box, but this issue still persists. The other image for the expected behavior is from a my office computer (both Mac and Windows 10 work fine for me).

Not sure if it is helpful, but the opening page is also like this

Screenshot 2022-03-09 180449

muh182 avatar Mar 10 '22 00:03 muh182

Oh, that looks like you are hit by https://github.com/openstudiocoalition/OpenStudioApplication/issues/472

I have not been able to reproduce that issue at all. Would it be possible for you do windows key + R and type 'dxdiag' and in there do "save all information" and post an update with this block (paste your log where indicated please.)

<details>

<summary>click to expand log</summary>

PASTE DXDIAG OUTPUT HERE
</details>

macumber avatar Mar 12 '22 05:03 macumber