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Downloading measures in the GUI causes the app to freeze

Open pflaumingo opened this issue 8 years ago • 4 comments

Using Openstudio 2.3.0 with Build Number: cf58ee1e38 on a Macbook Pro 2017 running macOS Sierra 10.12.6

Can be recreated by opening the OS app, navigating to Components & Measures > Find Measures, selecting a measure and pressing download. The BCL pop up remains working and more measures can be downloaded, however after closing the BCL pop up all OpenStudio buttons become inactive.

Going to Apple > Force Quit doesn't show OpenStudio as 'Not Responding'.

pflaumingo avatar Nov 21 '17 22:11 pflaumingo

FYI, the release notes for OpenStudio 2.1.0 listed this as a known issue: "The app may appear to freeze on return from BCL measure dialog on Mac, a workaround is to select File -> Quit and when prompted to save the Model, select cancel to abort the quit operation or press the escape key."

Might also be related to https://github.com/NREL/OpenStudio/issues/2446?

shorowit avatar Nov 21 '17 23:11 shorowit

Cmd-M also works.

On Nov 21, 2017, at 3:17 PM, Scott Horowitz <[email protected]mailto:[email protected]> wrote:

FYI, the release notes for OpenStudio 2.1.0https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FNREL%2FOpenStudio%2Freleases%2Ftag%2Fv2.1.0&data=02%7C01%7Clarry.brackney%40nrel.gov%7C80156fd7eef64fb6d63408d5313612d6%7Ca0f29d7e28cd4f5484427885aee7c080%7C0%7C0%7C636469030664978974&sdata=PzpwuYAcHJJqHIJIQbnXfosIz0jMEep%2F7jJp7KVMlP8%3D&reserved=0 listed this as a known issue: "The app may appear to freeze on return from BCL measure dialog on Mac, a workaround is to select File -> Quit and when prompted to save the Model, select cancel to abort the quit operation or press the escape key."

Might also be related to NREL/OpenStudio#2446https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FNREL%2FOpenStudio%2Fissues%2F2446&data=02%7C01%7Clarry.brackney%40nrel.gov%7C80156fd7eef64fb6d63408d5313612d6%7Ca0f29d7e28cd4f5484427885aee7c080%7C0%7C0%7C636469030664978974&sdata=9BVG70UUkaRhx9K79gpihmc7nNLmE%2Bdy1TeOdYdYm4s%3D&reserved=0?

You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHubhttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FNREL%2FOpenStudio%2Fissues%2F2861%23issuecomment-346192825&data=02%7C01%7Clarry.brackney%40nrel.gov%7C80156fd7eef64fb6d63408d5313612d6%7Ca0f29d7e28cd4f5484427885aee7c080%7C0%7C0%7C636469030664978974&sdata=LJ1ExQ0TrF7jhggnkCq1nznplv2gOMPF1M%2F1mG%2FZ%2FSE%3D&reserved=0, or mute the threadhttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FACIHhlpnqSrJPS5SLwG_tl5Hc4ifBs8Qks5s41oYgaJpZM4QmlzD&data=02%7C01%7Clarry.brackney%40nrel.gov%7C80156fd7eef64fb6d63408d5313612d6%7Ca0f29d7e28cd4f5484427885aee7c080%7C0%7C0%7C636469030664978974&sdata=sUGY1TwVAWsqpw%2BB0jEfXBLAKVEPU2cC7xz4rkX%2FLGw%3D&reserved=0.

ljbrackney avatar Nov 21 '17 23:11 ljbrackney

Can a mac user test with 2.6.0? Can't reproduce on Ubuntu.

jmarrec avatar Jun 28 '18 16:06 jmarrec

I tested that this issue still exists with 2.6.0 (macOS Sierra 10.13.6)

jmarrec avatar Sep 05 '18 07:09 jmarrec