operations icon indicating copy to clipboard operation
operations copied to clipboard

Failed memory in ysera

Open pnorman opened this issue 2 years ago • 4 comments

The hardware site identifies ysera as having 220GB RAM in the form

7 x 32GB 2666 MT/s DDR4 DIMM 1 x 2666 MT/s DDR4 DIMM 4 x Spare DIMM slot

It should have 256GB, identical to odin. SSHing also shows only 220GB with free. This is causing about a 10% reduction in performance, based on rerenders.

pnorman avatar Sep 25 '23 08:09 pnorman

Looking at munin, it's been this way since at least July 2022.

pnorman avatar Sep 25 '23 08:09 pnorman

Server was purchased in March 2019 by Sentral. Or at least odin was, and I think they were purchased at the same time. This puts it well out of warranty.

pnorman avatar Sep 25 '23 09:09 pnorman

I have ordered replacement memory.

Firefishy avatar Oct 12 '23 13:10 Firefishy

ysera has started crashing due to uncorrected ECC errors. I will try visit in the next week.

Firefishy avatar Mar 04 '24 15:03 Firefishy

Uncorrectable ECC / other uncorrectable memory error @P2-DIMMA1(CPU2) - Assertion
Uncorrectable ECC / other uncorrectable memory error @P2-DIMMB1(CPU2) - Assertion

Firefishy avatar Apr 22 '24 09:04 Firefishy

Waiting on restored access to UCL - Slough. Currently I do not have access.

Firefishy avatar Apr 22 '24 09:04 Firefishy

Blocked by #1060

grischard avatar Apr 23 '24 15:04 grischard

2 weeks ago I enabled Adaptive Double DRAM Device Correction (ADDDC) in the BIOS and down clocked the RAM speed. The machine has now been stable for 2 weeks which is an improvement.

Firefishy avatar May 08 '24 14:05 Firefishy

Probably needs BIOS update too.

grischard avatar May 28 '24 19:05 grischard

I have updated BIOS and BMC. BIOS requires reboot complete update which I will do shortly once on-site. I have also updated snap-02 and eddie in the same way.

Firefishy avatar May 29 '24 10:05 Firefishy

All upgraded. Faulty RAM replaced and extra RAM installed.

Firefishy avatar May 29 '24 15:05 Firefishy