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File upload pending in this phase, the status is Inserted, but not come to updated and completed the task.

Open zengsentry opened this issue 2 years ago • 1 comments

Dear team Drag a huge file to the folder, and the file upload process shows 100% but it's always pending on this page (Inserted status) even waits more than 20 mins as well the file can not find under the folders. NOTE: the file size is about 4GB.

Please see the following image image

Best Regards

zengsentry avatar Feb 14 '23 11:02 zengsentry

Seems the file was not uploaded. Can you check the network activity of the browser and in the openkm.log file for an error?

darkman97i avatar Feb 14 '23 12:02 darkman97i