openimsdk
[Other]: The service is running, but the WebSocket connection failed.
What would you like to share?
你好，我用的是docker版部署的3.8.2，从3.8.1更新的，然后3.8.2在服务器上运行了7天左右，晚上是测试好然后去睡了，第二天突然连接不上了，我重启了所有容器，测试了网页版是可以连接成功并且互相发消息的，但是app端就连接不上，提示[flutter_openim_sdk] ** Flutter : MethodCall(connectListener, {errCode: 10000, errMsg: dial tcp xxx.xx.xx.xx:10001: i/o timeout, type: onConnectFailed})，确实没有解决这个问题的能力，特来请教，下面是日志
Additional information
----------------------server-------------------- 2024-12-20 04:45:07.464 [33mWARN[0m [33m[PID:276] [0m [33mopenim-msggateway [0m [3.8.2] [msggateway/http_error.go:23] ws connection error {"remoteAddr": "167.94.138.59:53950", "connID": "383fdb6136464f71a21b4fda3d14bedf", "error": "token is empty: 1602 args err, need token, sendID, platformID"} 2024-12-20 04:45:15.769 [33mWARN[0m [33m[PID:276] [0m [33mopenim-msggateway [0m [3.8.2] [msggateway/http_error.go:23] ws connection error {"remoteAddr": "167.94.138.59:39874", "connID": "a2ffe669cb15d675a4d94f27f40ba31a", "error": "token is empty: 1602 args err, need token, sendID, platformID"} [2024-12-20 06:11:05 UTC] [0;34mStarting tools primarily involves component verification and other preparatory tasks.[0m Starting /openim-server/_output/bin/tools/linux/amd64/check-free-memory -c /openim-server/config/ System available memory is sufficient: 1.86GB Starting /openim-server/_output/bin/tools/linux/amd64/check-free-memory -c /openim-server/config/ successfully Starting /openim-server/_output/bin/tools/linux/amd64/check-component -c /openim-server/config/ check-component Index: 0, Config Path: /openim-server/config/ Redis check succeeded. Kafka check succeeded. MinIO check succeeded. Etcd check succeeded. Mongo check succeeded. All components checks passed successfully. Starting /openim-server/_output/bin/tools/linux/amd64/check-component -c /openim-server/config/ successfully Starting /openim-server/_output/bin/tools/linux/amd64/seq -c /openim-server/config/ seq task Redis Ping failed, Address=[localhost:16379], Username=, ClusterMode=false: dial tcp [::1]:16379: connect: connection refused seq task success! Starting /openim-server/_output/bin/tools/linux/amd64/seq -c /openim-server/config/ successfully [2024-12-20 06:11:06 UTC] [0;32mAll tools executed successfully[0m [2024-12-20 06:11:06 UTC] [0;34mStarting services involves multiple RPCs and APIs and may take some time. Please be patient[0m [2024-12-20 06:11:06 UTC] [0;32mAll services are running normally.[0m [2024-12-20 06:11:06 UTC] [0;34mDisplay details of the ports listened to by the service:[0m 2024-12-20 06:11:07.392 [31mERROR[0m [31m[PID:81] [0m [31mopenim-push [0m [3.8.2] [mw/rpc_client_interceptor.go:58] RPC Client Response Error - getAllOnlineUsers {"operationID": "1734675070242917384", "funcName": "/openim.user.user/getAllOnlineUsers", "error": "rpc error: code = Unavailable desc = last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} 2024-12-20 06:11:07.396 [33mWARN[0m [33m[PID:81] [0m [33mopenim-push [0m [3.8.2] [rpccache/online.go:103] initUsersOnlineStatus: getAllOnlineUsers failed {"operationID": "1734675070242917384", "error": "14 last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} 2024-12-20 06:11:07.555 [31mERROR[0m [31m[PID:119] [0m [31mopenim-push [0m [3.8.2] [mw/rpc_client_interceptor.go:58] RPC Client Response Error - getAllOnlineUsers {"operationID": "1734675068274547064", "funcName": "/openim.user.user/getAllOnlineUsers", "error": "rpc error: code = Unavailable desc = last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} 2024-12-20 06:11:07.558 [33mWARN[0m [33m[PID:119] [0m [33mopenim-push [0m [3.8.2] [rpccache/online.go:103] initUsersOnlineStatus: getAllOnlineUsers failed {"operationID": "1734675068274547064", "error": "14 last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} 2024-12-20 06:11:07.889 [31mERROR[0m [31m[PID:118] [0m [31mopenim-push [0m [3.8.2] [mw/rpc_client_interceptor.go:58] RPC Client Response Error - getAllOnlineUsers {"operationID": "1734675070440245874", "funcName": "/openim.user.user/getAllOnlineUsers", "error": "rpc error: code = Unavailable desc = last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} 2024-12-20 06:11:07.894 [33mWARN[0m [33m[PID:118] [0m [33mopenim-push [0m [3.8.2] [rpccache/online.go:103] initUsersOnlineStatus: getAllOnlineUsers failed {"operationID": "1734675070440245874", "error": "14 last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} [2024-12-20 06:11:07 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 0 -c /openim-server/config/, PID: 80 is not listening on any ports.[0m 2024-12-20 06:11:07.931 [31mERROR[0m [31m[PID:105] [0m [31mopenim-push [0m [3.8.2] [mw/rpc_client_interceptor.go:58] RPC Client Response Error - getAllOnlineUsers {"operationID": "1734675068584064050", "funcName": "/openim.user.user/getAllOnlineUsers", "error": "rpc error: code = Unavailable desc = last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} 2024-12-20 06:11:07.932 [33mWARN[0m [33m[PID:105] [0m [33mopenim-push [0m [3.8.2] [rpccache/online.go:103] initUsersOnlineStatus: getAllOnlineUsers failed {"operationID": "1734675068584064050", "error": "14 last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} [2024-12-20 06:11:07 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 1 -c /openim-server/config/, PID: 81 is listening on ports: 12171, 10171[0m [2024-12-20 06:11:07 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 2 -c /openim-server/config/, PID: 82 is not listening on any ports.[0m 2024-12-20 06:11:07.953 [31mERROR[0m [31m[PID:90] [0m [31mopenim-push [0m [3.8.2] [mw/rpc_client_interceptor.go:58] RPC Client Response Error - getAllOnlineUsers {"operationID": "1734675072000072337", "funcName": "/openim.user.user/getAllOnlineUsers", "error": "rpc error: code = Unavailable desc = last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} 2024-12-20 06:11:07.984 [33mWARN[0m [33m[PID:90] [0m [33mopenim-push [0m [3.8.2] [rpccache/online.go:103] initUsersOnlineStatus: getAllOnlineUsers failed {"operationID": "1734675072000072337", "error": "14 last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} 2024-12-20 06:11:08.087 [31mERROR[0m [31m[PID:83] [0m [31mopenim-push [0m [3.8.2] [mw/rpc_client_interceptor.go:58] RPC Client Response Error - getAllOnlineUsers {"operationID": "1734675068411548236", "funcName": "/openim.user.user/getAllOnlineUsers", "error": "rpc error: code = Unavailable desc = last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} [2024-12-20 06:11:08 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 3 -c /openim-server/config/, PID: 83 is listening on ports: 10173[0m 2024-12-20 06:11:08.223 [33mWARN[0m [33m[PID:83] [0m [33mopenim-push [0m [3.8.2] [rpccache/online.go:103] initUsersOnlineStatus: getAllOnlineUsers failed {"operationID": "1734675068411548236", "error": "14 last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} [2024-12-20 06:11:08 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 4 -c /openim-server/config/, PID: 90 is listening on ports: 12174, 10174[0m 2024-12-20 06:11:08.388 [31mERROR[0m [31m[PID:80] [0m [31mopenim-push [0m [3.8.2] [mw/rpc_client_interceptor.go:58] RPC Client Response Error - getAllOnlineUsers {"operationID": "1734675071161731424", "funcName": "/openim.user.user/getAllOnlineUsers", "error": "rpc error: code = Unavailable desc = last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} 2024-12-20 06:11:08.390 [33mWARN[0m [33m[PID:80] [0m [33mopenim-push [0m [3.8.2] [rpccache/online.go:103] initUsersOnlineStatus: getAllOnlineUsers failed {"operationID": "1734675071161731424", "error": "14 last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} 2024-12-20 06:11:08.587 [31mERROR[0m [31m[PID:82] [0m [31mopenim-push [0m [3.8.2] [mw/rpc_client_interceptor.go:58] RPC Client Response Error - getAllOnlineUsers {"operationID": "1734675069631310795", "funcName": "/openim.user.user/getAllOnlineUsers", "error": "rpc error: code = Unavailable desc = last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} [2024-12-20 06:11:08 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 5 -c /openim-server/config/, PID: 105 is listening on ports: 12175, 10175[0m 2024-12-20 06:11:08.689 [33mWARN[0m [33m[PID:82] [0m [33mopenim-push [0m [3.8.2] [rpccache/online.go:103] initUsersOnlineStatus: getAllOnlineUsers failed {"operationID": "1734675069631310795", "error": "14 last connection error: connection error: desc = "transport: Error while dialing: dial tcp 172.19.0.4:10320: connect: connection refused""} [2024-12-20 06:11:09 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 6 -c /openim-server/config/, PID: 118 is listening on ports: 12176, 10176[0m [2024-12-20 06:11:10 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-push -i 7 -c /openim-server/config/, PID: 119 is listening on ports: 10177, 12177[0m [2024-12-20 06:11:10 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 0 -c /openim-server/config/, PID: 131 is listening on ports: 12020[0m [2024-12-20 06:11:11 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 1 -c /openim-server/config/, PID: 135 is listening on ports: 12021[0m [2024-12-20 06:11:13 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 2 -c /openim-server/config/, PID: 136 is listening on ports: 12022[0m [2024-12-20 06:11:15 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 3 -c /openim-server/config/, PID: 137 is listening on ports: 12023[0m [2024-12-20 06:11:15 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 4 -c /openim-server/config/, PID: 140 is listening on ports: 12024[0m [2024-12-20 06:11:16 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 5 -c /openim-server/config/, PID: 158 is listening on ports: 12025[0m [2024-12-20 06:11:16 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 6 -c /openim-server/config/, PID: 159 is listening on ports: 12026[0m [2024-12-20 06:11:16 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msgtransfer -i 7 -c /openim-server/config/, PID: 166 is listening on ports: 12027[0m [2024-12-20 06:11:16 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-auth -i 0 -c /openim-server/config/, PID: 76 is listening on ports: 12200, 10200[0m [2024-12-20 06:11:16 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-api -i 0 -c /openim-server/config/, PID: 176 is listening on ports: 10002, 12002[0m [2024-12-20 06:11:16 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-user -i 0 -c /openim-server/config/, PID: 79 is listening on ports: 12320, 10320[0m [2024-12-20 06:11:16 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-conversation -i 0 -c /openim-server/config/, PID: 124 is listening on ports: 12220, 10220[0m [2024-12-20 06:11:16 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-third -i 0 -c /openim-server/config/, PID: 129 is listening on ports: 12300, 10300[0m [2024-12-20 06:11:17 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-group -i 0 -c /openim-server/config/, PID: 77 is listening on ports: 12260, 10260[0m [2024-12-20 06:11:17 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-friend -i 0 -c /openim-server/config/, PID: 175 is listening on ports: 12240, 10240[0m [2024-12-20 06:11:17 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-rpc-msg -i 0 -c /openim-server/config/, PID: 78 is listening on ports: 12280, 10280[0m [2024-12-20 06:11:17 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-crontask -i 0 -c /openim-server/config/, PID: 130 is not listening on any ports.[0m [2024-12-20 06:11:17 UTC] [0;32mCmdline: /openim-server/_output/bin/platforms/linux/amd64/openim-msggateway -i 0 -c /openim-server/config/, PID: 181 is listening on ports: 10001, 12140, 10140[0m 2024-12-20 06:20:42.017 [33mWARN[0m [33m[PID:82] [0m [33mopenim-push [0m [3.8.2] [push/push_handler.go:92] it’s been a while since the message was sent {"platform": "Web", "connID": "b12572c52be3a4d951e2e689dfd8c020", "operationID": "e683c6db-19fb-4259-a92f-3a0e4d899be9", "opUserID": "5201975002", "msg": "msgData:{sendID:"5201975002" recvID:"9777047535" clientMsgID:"ab1874fca6afd0d007ffa633813102d3" serverMsgID:"9560e25e4614f24ac0b2a1bf0dadb901" senderPlatformID:5 senderNickname:"你好3" sessionType:1 msgFrom:100 contentType:113 content:"{\"msgTips\":\"yes\"}" sendTime:1734675091641 createTime:1734675091641 status:1 options:{key:"conversationUpdate" value:false} options:{key:"history" value:false} options:{key:"offlinePush" value:false} options:{key:"persistent" value:false} options:{key:"senderConversationUpdate" value:false} options:{key:"senderSync" value:false} options:{key:"unreadCount" value:false}} conversationID:"si_5201975002_9777047535"", "sec": 1734675091, "nowSec": 1734675642, "nowSec-sec": 551} 2024-12-20 06:20:42.298 [33mWARN[0m [33m[PID:82] [0m [33mopenim-push [0m [3.8.2] [push/push_handler.go:92] it’s been a while since the message was sent {"platform": "Web", "connID": "b12572c52be3a4d951e2e689dfd8c020", "operationID": "b6d173a1-c8bc-4aa6-9166-753490dccd8b", "opUserID": "5201975002", "msg": "msgData:{sendID:"5201975002" recvID:"9777047535" clientMsgID:"33892ab5538535858bfba536c928f3f7" serverMsgID:"123c3dc9a4f8a07d77fe0c753d91e192" senderPlatformID:5 senderNickname:"你好3" sessionType:1 msgFrom:100 contentType:113 content:"{\"msgTips\":\"yes\"}" sendTime:1734675093145 createTime:1734675093145 status:1 options:{key:"conversationUpdate" value:false} options:{key:"history" value:false} options:{key:"offlinePush" value:false} options:{key:"persistent" value:false} options:{key:"senderConversationUpdate" value:false} options:{key:"senderSync" value:false} options:{key:"unreadCount" value:false}} conversationID:"si_5201975002_9777047535"", "sec": 1734675093, "nowSec": 1734675642, "nowSec-sec": 549} 2024-12-20 06:20:42.730 [33mWARN[0m [33m[PID:82] [0m [33mopenim-push
----------------------flutter-demo-------------------- I/GoLog (10285): 2024-12-20 07:18:40.438 INFO [PID:10285] [v3.8.2] [flutter/Android] [interaction/long_conn_mgr.go:321] sendPingMessage {"operationID": "1734678880250", "goroutine ID:": 219} I/GoLog (10285): 2024-12-20 07:18:40.438 DEBUG [PID:10285] [v3.8.2] [flutter/Android] [interaction/long_conn_mgr.go:332] ping Message Started {"operationID": "1734678880250", "goroutine ID:": 219, "opid": "1734679120476061211"} I/GoLog (10285): 2024-12-20 07:18:40.439 DEBUG [PID:10285] [v3.8.2] [flutter/Android] [interaction/long_conn_mgr.go:341] ping Message failed, connection {"operationID": "1734678880250", "connStatus": 2, "goroutine ID:": 219, "opid": "1734679120476061211"} [flutter_openim_sdk] ** Flutter : MethodCall(connectListener, {errCode: 10000, errMsg: dial tcp xxx.xx.xx.xx:10001: i/o timeout, type: onConnectFailed})
Hello! Thank you for filing an issue.
If this is a bug report, please include relevant logs to help us debug the problem.
Join slack 🤖 to connect and communicate with our developers.
你好，SDK从升级到现在，已经工作了7天了，没有问题，但是昨天晚上测试完成后，今天起来就连接不上了，IP：11001 的网页端可以登录，并且可以收发消息
Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑🤝🧑👫🧑🏿🤝🧑🏻👩🏾🤝👨🏿👬🏿
Hello, the SDK has been working for 7 days since the upgrade. There is no problem. However, after the test was completed last night, I can't connect to it today. The web page with IP: 11001 can log in and send and receive messages.
你好，我尝试了多种办法，重启服务器，最后是卸载apk，重启手机，再次调试，就可以了。我在此之前尝试了不卸载APK，flutter demo一直显示重新连接、连接失败，退出登录新账号依旧如此，但是明明server已经工作了，从11001就可以，以后如果再次出现，我应该用什么应对策略，除了卸载，我能想到的就是token缓存再本地了，但是我又尝试过退出再次登录，就很奇怪
Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑🤝🧑👫🧑🏿🤝🧑🏻👩🏾🤝👨🏿👬🏿
Hello, I tried various methods, restarted the server, and finally uninstalled the apk, restarted the phone, and debugged again, and it worked. I tried not to uninstall the APK before, but the flutter demo kept showing reconnection and connection failure. It still showed the same problem after logging out and logging in with a new account, but it was clear that the server was already working, starting from 11001. If it happens again in the future, what response strategy should I use? , in addition to uninstalling, all I can think of is to cache the token locally, but I tried to log out and log in again, and it was very strange.
你好，我尝试了多种办法，重启服务器，最后是卸载apk，重启手机，再次调试，就可以了。我在此之前尝试了不卸载APK，flutter demo一直显示重新连接、连接失败，退出登录新账号依旧如此，但是明明server已经工作了，从11001就可以，以后如果再次出现，我应该用什么应对策略，除了卸载，我能想到的就是token缓存再本地了，但是我又尝试过退出再次登录，就很奇怪
有找到问题吗， 我也遇到过好几次这个问题， 只有10001端口websocket服务会出现这个问题， 其他服务并不会
Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑🤝🧑👫🧑🏿🤝🧑🏻👩🏾🤝👨🏿👬🏿
Hello, I tried various methods, restarted the server, and finally uninstalled the apk, restarted the phone, and debugged again, and it worked. I tried not to uninstall the APK before, but the flutter demo kept showing reconnection and connection failure. It still showed the same problem after logging out and logging in with a new account, but it was clear that the server was already working, starting from 11001. If it happens again in the future, what response strategy should I use? , in addition to uninstalling, all I can think of is to cache the token locally, but I tried to log out and log in again, and it was very strange.
Have you found the problem? I have encountered this problem several times. Only the 10001 port websocket service will have this problem, and other services will not.
Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑🤝🧑👫🧑🏿🤝🧑🏻👩🏾🤝👨🏿👬🏿
I have the same problem. Is there any solution?