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Give more feedback abilities

Open Tbaut opened this issue 6 years ago • 7 comments

Not everyone has GitHub to give us feedback. We could change the "Feedback" link to a modal showing different options:

  • Link to Github
  • Link to Twitter
  • An email (fether-feedback at parity.io)?

Tbaut avatar Jan 08 '19 16:01 Tbaut

@Tbaut I mocked up what this might look like, but opted against the modal as I think it'd be too obstructive. What do you think?

Feedback Options Closed Feedback Options Open
feedback closed feedback open

pmespresso avatar Feb 04 '19 03:02 pmespresso

Sure thanks for the proposal :+1:

  • I'd just like to keep the colors we already use for other menus. e.g white background with shadow.
  • keep the corner radius at the top

What do you think?

Also for the email I think we should have the same behaviour as for when we copy the Ethereum address with a tool tip reading "copy email" and then "copied" on click.

image

Tbaut avatar Feb 18 '19 10:02 Tbaut

@Tbaut I'm more on board with your version :)

pmespresso avatar Feb 18 '19 14:02 pmespresso

should it be a copy email rather than a mailto:?

pmespresso avatar Feb 18 '19 14:02 pmespresso

Do you think mailto: is still a thing? On the OS I've used in the past years it keeps trying to open whatever email client is installed (but mostly unused) on the machine.. and you end up spending time trying to close this annoying thunderbird/outlook/mail onboarding window that just appeared rather than actually writing the email you wanted to write. What's your take on that?

TBH I'm not entirely convinced by my mockup, it feels a bit clunky and not really easy to implement.. I've tried several designs but couldn't bring anything better to the table..

Tbaut avatar Feb 18 '19 15:02 Tbaut

It could also be a modal when clicking "Feedback", and the user could choose Github/Twitter/Email.

Ideally though I think we should show a form and the user can write their feedback directly and submit it. Seems to me like the path of least friction. Some solutions should exist to easily set up the backend for this. Might not be a priority.

axelchalon avatar Mar 05 '19 14:03 axelchalon

It could also be a modal when clicking "Feedback", and the user could choose Github/Twitter/Email.

Yes, this was my original idea as it's quite simple to implement. The message form is indeed prob. a little too much of a hassle.

Tbaut avatar Mar 05 '19 16:03 Tbaut