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[LMS > Default video Xblock] > Video get stuck when we move slider back and forth

Open fayyazahmed66 opened this issue 2 years ago • 7 comments

Steps to reproduce:

  1. Go to this video section
  2. Try back and forth rapidly.
  3. Check if the video works fine

Expected result: The video should work perfectly.

Actual result: The video got stuck when I moved the slider back and forth rapidly.

issue Video link: https://www.loom.com/share/1956ab605e14438c8d41b84f3c1fa37e

fayyazahmed66 avatar Sep 12 '23 06:09 fayyazahmed66

label: palm testing

fayyazahmed66 avatar Sep 12 '23 06:09 fayyazahmed66

@fayyazahmed66: we should check if this keeps happening in quince, so we can add the tag. Can you help me with it? Thanks!

mariajgrimaldi avatar Oct 24 '23 21:10 mariajgrimaldi

@mariajgrimaldi Sure. I will test this use case in Quice as well and let you know.

fayyazahmed66 avatar Oct 25 '23 05:10 fayyazahmed66

@mariajgrimaldi Yes! I am able to reproduce this issue on Quince as well.

fayyazahmed66 avatar Nov 28 '23 11:11 fayyazahmed66

@fayyazahmed66: could you help with instructions to reproduce the issue here? https://github.com/openedx/edx-platform/pull/33354, so we can merge. Thank you!

mariajgrimaldi avatar Apr 08 '24 15:04 mariajgrimaldi

@mariajgrimaldi I am able to reproduce this issue here at this link.

Video unit name: Videos on edX check the screenshots for more details.

Screenshot 2024-04-09 at 4 52 20 PM Screenshot 2024-04-09 at 4 53 16 PM

fayyazahmed66 avatar Apr 09 '24 12:04 fayyazahmed66

Update: We've been working on the issue here, but we can't reproduce the error deterministically, so we can't move forward until we have detailed instructions that help the reviewer reproduce the issue in other environments.

mariajgrimaldi avatar Apr 29 '24 16:04 mariajgrimaldi