Investigate if the new contact us form has indeed reduced admin for us and simplified user experience

[JoannaHill]

Background

With the new design look and feel we moved from an email address to a form as a way for users to contact us. The purpose being to simplify the admin required on our end and to make things easier for users. I think we could do some testing and exploring to make sure that's what we've arrived at - for us and users.

Specifically I wonder if we limit the drop down list to 5. We're asking the user to read each one and reflect on their query and whether it fits, which is a big ask ultimately benefiting us. So I propose we cut the current list of 9 down to 5.