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Planning Alerts shows results from a location with the same name in a different state

Open katska opened this issue 1 year ago • 3 comments

Using the address 21 Hassall St, Esk QLD 4312 a street address close to a place someone who signed up for alerts reported as returning incorrect search results, the results shown are for a completely different location with the same suburb name. There are maybe a few things to work through here:

  • Planning Alerts only error messages is that the address given is a complete address, although that's misleading as a complete address is given

  • Planning Alerts is showing DAs from another location with the same name in another state. Esk, NSW not Esk QLD.

  • There's no indication to the user that Planning Alerts is making a best guess at the location (Esk)

  • No DAs should be shown here as Planning Alerts doesn't have any nearby records.

  • This area is not covered by Planning Alerts and that's why there's no address nearby.

Screenshot_2023-07-03-07-52-40-50_40deb401b9ffe8e1df2f1cc5ba480b12

katska avatar Aug 17 '23 04:08 katska

@mlandauer any guidance on stuff I can do to help figure out where this problem is creeping in? If I put in an address in Esk on Google maps it seems to find it quite easily in QLD without showing up an NSW address.

katska avatar Sep 11 '23 07:09 katska

This issue has been automatically marked as stale because there has been no activity on it for about six months. If you want to keep it open please make a comment and explain why this issue is still relevant. Otherwise it will be automatically closed in a week. Thank you!

stale[bot] avatar Mar 09 '24 09:03 stale[bot]

Issue is still occuring.

JoannaHill avatar Jul 17 '24 23:07 JoannaHill