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there is no audio from chrome to ios device

Open BharathiDande opened this issue 4 years ago • 15 comments

When start a call from chrome browser to ios device.i am able to get audio tracks and video track.I can see the video but not able to get the voice even though audio track are present. Safari to ios device working fine with both the audio and video.

BharathiDande avatar Feb 23 '21 13:02 BharathiDande

+1

jayaramsmsc avatar Feb 24 '21 09:02 jayaramsmsc

@jianjunz can you pls help us on this issue.

Thank you.

kurapatijayaram avatar Feb 24 '21 09:02 kurapatijayaram

Could you please provide more detail information ? e.g Which mode ? P2P or conference mode ? Detail Chrome version , platform information and iOS devices information , detail steps .

yanbin7 avatar Feb 25 '21 05:02 yanbin7

And , audio /video codec information also please provides

yanbin7 avatar Feb 25 '21 05:02 yanbin7

chrome Version 88.0.4324.192 (Official Build) (x86_64)

iOS device details : iphone 6s , iOS 14 version.

Type of mode p2p

On Thu, Feb 25, 2021 at 11:21 AM Liz(yanbin) [email protected] wrote:

And , audio /video codec information also please provides

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/open-webrtc-toolkit/owt-client-native/issues/490#issuecomment-785632315, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMAGUKF6ZNIEZKPDYUGJNCDTAXQO5ANCNFSM4YCRDJSQ .

BharathiDande avatar Feb 25 '21 06:02 BharathiDande

while publishing we are using AudioCodecs = "opus" , VideoCodecs = "h264"

On Thu, Feb 25, 2021 at 11:46 AM Dande Jaya Bharathi < [email protected]> wrote:

chrome Version 88.0.4324.192 (Official Build) (x86_64)

iOS device details : iphone 6s , iOS 14 version.

Type of mode p2p

On Thu, Feb 25, 2021 at 11:21 AM Liz(yanbin) [email protected] wrote:

And , audio /video codec information also please provides

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/open-webrtc-toolkit/owt-client-native/issues/490#issuecomment-785632315, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMAGUKF6ZNIEZKPDYUGJNCDTAXQO5ANCNFSM4YCRDJSQ .

BharathiDande avatar Feb 25 '21 06:02 BharathiDande

Type of mode conference

On Thu, Feb 25, 2021 at 11:48 AM Dande Jaya Bharathi < [email protected]> wrote:

while publishing we are using AudioCodecs = "opus" , VideoCodecs = "h264"

On Thu, Feb 25, 2021 at 11:46 AM Dande Jaya Bharathi < [email protected]> wrote:

chrome Version 88.0.4324.192 (Official Build) (x86_64)

iOS device details : iphone 6s , iOS 14 version.

Type of mode p2p

On Thu, Feb 25, 2021 at 11:21 AM Liz(yanbin) [email protected] wrote:

And , audio /video codec information also please provides

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/open-webrtc-toolkit/owt-client-native/issues/490#issuecomment-785632315, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMAGUKF6ZNIEZKPDYUGJNCDTAXQO5ANCNFSM4YCRDJSQ .

BharathiDande avatar Feb 25 '21 06:02 BharathiDande

We can't reproduce this issue locally , but we use iPhone 7 plus with iOS 14 version. Could you please provide more information e.g logs etc ?

yanbin7 avatar Mar 01 '21 07:03 yanbin7

Hi,I am able to get video and audio tracks of remotestreams.Sometimes no audio output in web and sometimes no audio output in ios phone.which happens when i make call from chrome to iphone.with safari browser it is working fine.please find the logs which are from xcode console.

subscription opetions (null)

subscription settings <OWTPublicationSettings: 0x2812737f0>

subscription settings audio (

"<OWTAudioPublicationSettings: 0x2831c9220>"

)

subscription settings video (

"<OWTVideoPublicationSettings: 0x281a53f70>"

)

subscriptionSuccessWithStream (null)

exsing mem,erbs {

903010o99 = "<Participant: 0x283f13c90>";

klqk3itx = "<Participant: 0x283f11d40>";

}

exoising streams (

"<MixedStream: 0x281558480>",

"<RemoteStream: 0x2815582a0>",

"<RemoteStream: 0x281558d20>",

"<RemoteStream: 0x2815544e0>"

)

remote video tracks: (

"RTCMediaStreamTrack:\nvideo\ne352a51f-00d0-45ac-a236-248d2f9f1e08\nenabled\nLive"

)

remote audio tracks: (

"RTCMediaStreamTrack:\naudio\n0c090fad-925b-43be-9923-88eb40c745f7\nenabled\nLive"

)

On Mon, Mar 1, 2021 at 1:23 PM Liz(yanbin) [email protected] wrote:

We can't reproduce this issue locally , but we use iPhone 7 plus with iOS 14 version. Could you please provide more information e.g logs etc ?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/open-webrtc-toolkit/owt-client-native/issues/490#issuecomment-787736344, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMAGUKH6YFIHENOY3FQQAITTBNBWDANCNFSM4YCRDJSQ .

BharathiDande avatar Mar 01 '21 12:03 BharathiDande

I'm also facing the same problem.

tanaymondal avatar Mar 19 '21 10:03 tanaymondal

Any update on this issue ?

Jupneet avatar Mar 22 '21 04:03 Jupneet

@jianjunz Can you please check the issue? @BharathiDande did you find any solution?

tanaymondal avatar Mar 23 '21 05:03 tanaymondal

No, it doesn't.

On Tue, 23 Mar 2021 at 11:04 AM, Tanay Mondal @.***> wrote:

@jianjunz https://github.com/jianjunz Can you please check the issue? @BharathiDande https://github.com/BharathiDande did you find any solution?

— You are receiving this because you were mentioned.

Reply to this email directly, view it on GitHub https://github.com/open-webrtc-toolkit/owt-client-native/issues/490#issuecomment-804630442, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMAGUKFIKS3U2FK44BB56PLTFAR6LANCNFSM4YCRDJSQ .

BharathiDande avatar Mar 23 '21 05:03 BharathiDande

Any update on this issue?

tanaymondal avatar Apr 05 '21 04:04 tanaymondal

Hello Team, Request you to keep us updated on this issue.

tanaymondal avatar Apr 16 '21 10:04 tanaymondal