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Published 20 hours ago • verified publisher icon open-formulieren

Improvement of error messages for “Oops! Er ging helaas iets fout”

Open Ollie-nl opened this issue 10 months ago • 3 comments

Thema / Theme

Frontend

Omschrijving / Description

As a user, I expect a clear and accessible error message when something goes wrong that causes this error page to be displayed. This is important as it provides clarity and confidence while using the forms provided by our organization. An error message should inform users about the exact problem and guide them towards possible solutions.

Added value / Toegevoegde waarde

  • Ensure that users immediately understand what went wrong and what their next steps are.
  • Prevent confusion and frustration through clear communication, leading to a more positive interaction with our services.

Aanvullende opmerkingen / Additional context

Know related A11Y, WCAG issue https://github.com/frameless/strapi/issues/693

Found i18n in OF: https://github.com/open-formulieren/open-forms-sdk/blob/1f6f81c39c9c42d9e76f15e94aa2cdd53071f687/src/i18n/compiled/nl.json#L764-L769


https://github.com/open-formulieren/open-forms-sdk/blob/1f6f81c39c9c42d9e76f15e94aa2cdd53071f687/src/i18n/compiled/nl.json#L776-L781

Ollie-nl avatar May 03 '24 10:05 Ollie-nl