As a Camunda user, I want more control over the user-feedback in the form submission confirmation

[sergei-maertens]

Thema / Theme

Plugins

Omschrijving / Description

Open Forms supports starting a Camunda process as one of the registration backends.

However, certain data/process state only becomes available during the process execution, and part of that process state is relevant for the submission confirmation. For example: creating a zaak in the Camunda process -> you want to communicatie the "zaaknummer" to the end-user.

It should be possible to hook into the registration process through custom extensions, modify (registration) state and expose this context to the confirmation message template.

Added value / Toegevoegde waarde

This allows to create the best possible feedback to the end-user specific to the form. For internal staff, you can build up links to applications to handle the submission, while for public-facing forms, you can communicate detailed references and/or information to the end-user.

Aanvullende opmerkingen / Additional context

POC in https://github.com/open-formulieren/open-forms/pull/1663