onsip
How to Use Multiple DIDs for concurrent outbound Calls
These are typically directed to the google group.
I have an application that run campaigns and call customers of each campaign. I have one On Sip user and 4 DIDs purchased from OnSip and I would like to assign those DIDs to call those customers using those DIDs.
I want when customers are called from campaign1 the DID1 should be used and similarly for other campaigns.
I don't know how can I make concurrent calls using those DIDs with one user.
Is there a way I can use DIDs concurrently / Parallel without creating more users?
This you need to handle from Backend where the trigger needs to happen and the call logic will decide if the 1st call will go to agent or customer. In campaigns the Call behaves like an Inbound however they are outbound, You can maintain the DID logic from Backend.
