onlook icon indicating copy to clipboard operation
onlook copied to clipboard

[bug] the title of bug report。Login bug

Open 111496583yzy opened this issue 1 year ago • 6 comments

Describe the bug

Apple m1 chip cannot log in. After jumping to the Google page and clicking on the login, it jumps back to the software login page and is stuck on the login page without any response.

111496583yzy avatar Feb 11 '25 05:02 111496583yzy

Hi @111496583yzy , Sorry this happened. Could you quit the app entirely and try again?

Kitenite avatar Feb 11 '25 06:02 Kitenite

I am having the same login issue with both MAC apple Silicon and Windows machine.

collinskrotich avatar Feb 11 '25 06:02 collinskrotich

Hey @collinskrotich and @111496583yzy, what device are you on, Operating system, and version of Onlook? We just put a new release out, perhaps double-check that you have the latest version of Onlook https://onlook.com/download.

If not, please do let us know if you keep running into that issue. We'd love to solve it

drfarrell avatar Feb 11 '25 07:02 drfarrell

Similar login issue Onlook : v0.1.50 System : Mac M2 Pro + MacOS Sequoia v15.2

Screengrab : https://drive.google.com/file/d/1f8ouWW2b-5nmMRKNETRQGkssEkg9K2do/view?usp=sharing

himanshusin avatar Feb 15 '25 23:02 himanshusin

Thanks for the screenshare @himanshusin, could you share the result of cat ~/Library/Logs/Onlook/main.log? This would help see the logs of why this is happening as I can't reproduce this issue.

Kitenite avatar Feb 15 '25 23:02 Kitenite

main.log --> https://drive.google.com/file/d/1bF2KCPrM1-R0DXKXXPkw9G-JmA4qlM66/view?usp=sharing

himanshusin avatar Feb 16 '25 17:02 himanshusin