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[Question] How to proceed if confirmation email was not delivered?

Open mojo17 opened this issue 3 years ago • 4 comments

I never received the confirmation email when I registered. If I try to fill in the form again with the same email address, I get this message: "A key has already been assigned to that email address."

Is there any way to retrieve the key in this case or have the confirmation email resent?

Thanks!

mojo17 avatar Jan 07 '22 16:01 mojo17

I had the same issue; check your spam/junk folder.

alisenby94 avatar Mar 03 '22 18:03 alisenby94

Same issue, not in spam/junk?

seavista avatar Mar 28 '22 12:03 seavista

Same issue.

My mail server rejected the email because the Sendgrid IP address used to send the email is blacklisted by b.barracudacentral.org and several other blacklists.

This is a common problem with Sendgrid IP addresses because they very often are used by spammers.

Is there a way to get the key or resend the confirmation email?

kasodk avatar Jul 04 '22 17:07 kasodk

Having the same problem

alex2534 avatar Sep 25 '22 13:09 alex2534