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LGE Devices Failed Setup, Will retry: ThinQ platform not ready

Open FarouqDin opened this issue 7 months ago • 18 comments

Describe the bug LGE Devices Failed Setup, Will retry: ThinQ platform not ready

Expected behavior several weeks i keep getting this bug

Screenshots Error Log LG 1 Error Log LG 2

Environment details: Core - 2024.7.1 Supervisor- 2024.06.2 Operating System- 12.4 Frontend - 20240705.

  • LG device type - Washer and Dryer

Output of HA logs Logger: custom_components.smartthinq_sensors Source: custom_components/smartthinq_sensors/init.py:269 integration: SmartThinQ LGE Sensors (documentation, issues) First occurred: 10:11:45 (1 occurrences) Last logged: 10:11:45

Connection not available. ThinQ platform not ready Traceback (most recent call last): File "/config/custom_components/smartthinq_sensors/init.py", line 269, in async_setup_entry client = await lge_auth.create_client_from_token( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/init.py", line 153, in create_client_from_token return await ClientAsync.from_token( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1605, in from_token await client.refresh() File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1513, in refresh self._auth = await self.auth.refresh(True) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 989, in refresh access_token, token_validity = await self._gateway.core.refresh_auth( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 707, in refresh_auth out = await self._auth_request( ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 675, in _auth_request raise exc.TokenError() custom_components.smartthinq_sensors.wideq.core_exceptions.TokenError: Token Error


Additional context looking at the error log, looks like token error, what i have read via this forum, something might be blocking. I have Deco Mesh system and use as router as well. Would be great if can get some assistance to get this up and running again.

FarouqDin avatar Jul 08 '24 09:07 FarouqDin