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Screenshots select other screens in a multi-monitor setup.

Open ImWeax opened this issue 4 years ago • 15 comments

I have 2 monitors, and before the most recent update, screenshotting worked normally. Post update, whenever i take a screenshot on my left monitor (monitor 2), it shows up as just black on the selection screen/ the screenshot. on the right screen (monitor 1) it shows the left monitors display. Have tried reinstalling and restarting, and restarting graphics drivers, with nothing fixing.

ImWeax avatar Nov 23 '20 10:11 ImWeax

I'm having the same issue on a 3 monitor setup (middle monitor is the main). If I try to take a screenshot on the left monitor, it shows up as a black screen, and if I try to take a screenshot on the middle, or right monitor, it will preview whatever is on the monitor to the left of it.

ToxicMC avatar Dec 08 '20 00:12 ToxicMC

I have the same issue. Two monitor setup. On main monitor screenshot capturing works well but on second monitor I get black screen. I have updated to most recent version but I don't remember last working version I had before.

Windows 10 home x64, same behavior with most recent versions of win10 updates.

tomasgeci avatar Dec 18 '20 11:12 tomasgeci

Hi there, same issue. I have two monitors setup, layout is vertical. зображення

When I take a screenshot from main monitor everything is ok. But when on second it shows black screen. Or in some cases shows content from other monitor.

BUT. When I placed monitors in horizontal layout everything works fine.

vtlk2012 avatar Dec 18 '20 11:12 vtlk2012

It seems the issue happens when monitors are set in an order that isn't ascending. Program works as intended if they are set up like this. image

My setup has them ordered 2,1 and This is when the issue occurs. image

ImWeax avatar Dec 19 '20 03:12 ImWeax

My screens (laptop on left, 1, and monitor on right, 2) are set up in ascending order and I still have issues.

hawk-niemetz avatar Dec 22 '20 19:12 hawk-niemetz

I also have this issue, same display settings as @ImWeax. All versions above v1.5.1 is causing this issue. In v1.5.3, when I use "Capture section" while standing within Monitor 1, I get a snap picture of Monitor 2 on Monitor 1. Doing a "Capture Section" on Monitor 2 causes as others say above.. a black snap image when having only 2 monitors.

Downgrading to v1.5.1. it's the only version that works correctly right now on windows.

InfiRandia avatar Dec 22 '20 21:12 InfiRandia

@InfiRandia I can confirm that v1.5.1 works fine.

1.5.2 and 1.5.3 not.

tomasgeci avatar Dec 25 '20 10:12 tomasgeci

Confirmed 1.5.1 works ~~as expected~~ across 2 monitors. Also I couldn't set custom shortcuts but in 151 that works (ie using the shortcuts = screengrab)

EDIT; it works but is glitchy when the 2 screens are different sizes.

hawk-niemetz avatar Dec 28 '20 21:12 hawk-niemetz

Hi,

Same problem here with 2 monitors and 1.5.2 and 1.5.3 versions.

My screen 1 (mainscreen) before I press screenshot shortcut: screen1

After I pressed screenshot shortcut: screen2

My screens are like this: Screenshot at 11-22-32

Screen 1 resolution : 3440 x 1440 Screen 2 : resolution 1080 x 1920

Same problem with "Capture multiple monitors" activated or desactivated.

I installed 1.5.1 version and it works now.

Gwen22 avatar Jan 01 '21 10:01 Gwen22

Screen 1 resolution : 3440 x 1440 Screen 2 : resolution 1080 x 1920

Same problem with "Capture multiple monitors" activated or desactivated.

I installed 1.5.1 version and it works now.

Hey @Gwen22

what happens when you use left/right keys to go from screen 1 to 2, and back to 1?

When I do this I get a mis-sized overlay (it is sized as the opposite monitor...)

I have to start capture 2 times; first time = wrong overlay size; Cancel; second time overlay = correct

** this is using 1.5.1 ... ** (on Win10)

hawk-niemetz avatar Jan 07 '21 04:01 hawk-niemetz

Screen 1 resolution : 3440 x 1440 Screen 2 : resolution 1080 x 1920 Same problem with "Capture multiple monitors" activated or desactivated. I installed 1.5.1 version and it works now.

Hey @Gwen22

what happens when you use left/right keys to go from screen 1 to 2, and back to 1?

When I do this I get a mis-sized overlay (it is sized as the opposite monitor...)

I have to start capture 2 times; first time = wrong overlay size; Cancel; second time overlay = correct

** this is using 1.5.1 ... ** (on Win10)

With 1.5.1 version, everything is ok when I use left/right keys to switch screen. No wrong overlay at all.

Gwen22 avatar Jan 07 '21 08:01 Gwen22

Im running 1.5.2 and i can still not use multiple monitors and capture a selection box. It just either greys out the other monitors or it moves all app windows to one monitor

Aleteh avatar Feb 03 '21 00:02 Aleteh

Same for me, 1.5.1 at Win10 works, 1.5.2 and 1.5.3 does not work.

This is not just if you screwed up the monitor alignment, also if you mix different Monitor sizes you get very strange behavior. image

If you screenshot a single monitor you loose parts of the screen image

if you do a screenshot of all monitors you get something like that that may be okay-ish image

if your monitor alignment is that way it is basically unusable image

image

CvH avatar Mar 23 '21 06:03 CvH

This issue has had no activity in the last 60 days. Please add a reply if you want to keep this issue active, otherwise it will be automatically closed after 30 days.

github-actions[bot] avatar Apr 20 '24 02:04 github-actions[bot]

Still have same problem. Annoying :/

Gwen22 avatar Apr 20 '24 04:04 Gwen22