Sign in was not authorized (Android)

[maoapp]

I’m submitting a:

• [ ] Bug report

Current behavior

When calling the signIn function from react-native-okta SDK, we’re getting the error: Error: Sign-in was not authorized even when the credentials are correct.

Expected behavior

signIn to be successful

Steps to reproduce

Initialize okta config Call signIn({userName, password})

Extra information

While debugging the app, we realized that there is something that throws this authorization error with this message: Error: Okta Oidc error this is the structure of our oidc object: const oidc = { clientId: config.OKTA_CLIENT_ID, redirectUri: getDeepLink(‘callback’), endSessionRedirectUri: getDeepLink(‘logout’), discoveryUri: config.OKTA_ISSUER_URL + Platform.select({ android: ‘/.well-known/openid-configuration’, ios: ‘’ }), scopes: [ … ], requireHardwareBackedKeyStore: false } This issue is presented only in Android devices (not iOS or Android simulators) and only in our non-prod environment (prod is working as expected). A non-prod version was working 3 days ago and is presenting this issue today, without changes on our code.

[JayNewstrom]

Sorry to hear you're running into issues. Are you able to reproduce this with our sample app?

[JayNewstrom]

Can you also let us know what version of the SDK you're using.

[ThibaudFabvre]

Having the same issue as @maoapp even though this code works for ios: Package.json => "okta": "^1.0.0"

Error log =>

Config =>

Removing the "await" didn't change the situation. Still works on IOS but not android. However the error changed for android:

The images shown above only show part of the errors (I thought only the first lines mattered).

I tried launching the sample projects but can't manage to do so because of issues with "maven"

[mraible]

There is no "okta" dependency that I know of. What version of okta-react-native do you have in your package.json?

On Oct 6, 2021, at 01:42, ThibaudFabvre @.***> wrote:

 Having the same issue: "okta": "^1.0.0"

Error log:

Config:

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[maoapp]

The okta-react-native version is 1.4.0

[JayNewstrom]

That version is over a year old. We've made many fixes since then. Could you please try the latest version?

[maoapp]

@JayNewstrom I already did it but now I am stuck on this https://github.com/okta/okta-oidc-js/issues/795

[ThibaudFabvre]

@JayNewstrom: Sorry took the wrong dependency. My version of okta-react-native is 2.1.1 .

[JayNewstrom]

Can you confirm you've done this step in your build.gradle?

https://github.com/okta/okta-react-native#add-redirect-scheme

[ThibaudFabvre]

Yes I did

[JayNewstrom]

I'm not seeing anything obviously wrong. Could you give us steps to recreate this issue?

[ThibaudFabvre]

I'm sorry but I can't because I just followed the steps described in the tutorial. It worked for a while and since at least last week it just stopped working. If I see anything on my end I'll hit you up.

[maoapp]

it's weird from my side worked until the last week and its only happening in a dev environment

[ThibaudFabvre]

I got one more error since this morning that goes with what was already described:

I get the same with the sample project:

The credentials I used are fine I checked again and again. Its simply just not working properly on Android thats all I can tell for now :/.

[filiphosko]

@ThibaudFabvre This is what's happening to me too, iOS and Android https://github.com/okta/okta-react-native/issues/238. FYI @JayNewstrom

[oleggnidets-okta]

Hi guys, You may ignore the warning as it's inherited from okta-auth-js and doesn't affect the app. It'll be fixed in the next major release as fixed is already merged into master.

Is the error reproducible on sample app?

[filiphosko]

Hi @oleggnidets-okta , yes, I tried with the preconfigured sample app I downloaded from Okta's admin interface. Fails on both iOS and Android. I added all the info here https://github.com/okta/okta-react-native/issues/238.

[ThibaudFabvre]

1- My first problem with signIn() not working on Android is no longer true (it works since this morning, don't know why, despite the code not changing on my end).

2- @oleggnidets-okta @filiphosko same on my end for the warning

[filiphosko]

@ThibaudFabvre My problem was that the MFA was enabled for the organization. Maybe that was also the issue on your end since if it started working without any code change that might indicate a change in the configuration in the Okta admin.

[chinmayk3]

Hi Team, I am getting same issue 'Sign in was not authorized' even after correct credentials .I am trying to create custom login page and integrating Okta library . Please help me. Thanks