Hotspot Installer Content Catalog Fail

[kelson42]

From kiwix-desktop created by mikejfeser: kiwix/kiwix-desktop#941

Hello,

When running the hotspot installer, I am unable to load static content. It warns that I should check internet/proxy settings, however, when going to proxy settings and test connection, I can confirm that I can reach the Kiwix servers. Any assistance would be much appreciated!

[kelson42]

This is a ticket for https://github.com/offspot/kiwix-hotspot, I will move it.

[rgaudin]

Which version are you using?

[mikejfeser]

@rgaudin Win64 2.4.12

[rgaudin]

I can't reproduce on Win11. Which version of Windows are you running? Can you access http://mirror.download.kiwix.org/library/ideascube.yml from your web browser?

[mikejfeser]

Windows 10, and yes I can access that address.

[rgaudin]

I'm sorry I can't reproduce the issue.

It shouldn't make a difference but I'd advise you to try the 2.4.11 as 2.4.12 has an important bug on Windows that would affect you anyway.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be now be reviewed manually. Thank you for your contributions.

[LuxStatera]

Same issue on Linux and Mac

[LuxStatera]

@rgaudin I just tried this link http://mirror.download.kiwix.org/library/ideascube.yml and it works. It opens a page with a bunch of text that appears to be the catalog. I'm in the US

[rgaudin]

I'll look into it. Are you using a Mac? You seem to have tested on various platforms but I'll try to reproduce on yours

[LuxStatera]

I am using a Mac but I also tried Linux. Both failed. Also I can't find the Windows version so I wasn't able to test on Windows. The Kiwix website only shows a Mac and Linux installer

[LuxStatera]

@rgaudin Also do you have a link to the Windows installer? I haven't tried that one yet because I couldn't find it

[rgaudin]

All releases are at https://download.kiwix.org/release/kiwix-hotspot/

[LuxStatera]

@rgaudin Thank you. I tried version 2.4.11 and 2.4.13 on Windows 10 but I am still getting the same error

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be now be reviewed manually. Thank you for your contributions.

[LuxStatera]

@rgaudin How did the testing go?

[rgaudin]

Sorry I could not find time yet to look at this. Thanks for the reminder.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be now be reviewed manually. Thank you for your contributions.

[LuxStatera]

Not stale.

@rgaudin what's the word?

[rgaudin]

Sorry I'm running out of ideas. Couple things to try:

• Running the GUI from the Console so we get a chance to see if there's additional debug info. There might be a line like Exception while downloading/parsing catalogs with details. To do this, you must unpack the windows exe file with 7zip then launch it from the console/terminal. On macOS it's simple as /Applications/Kiwix\ Hotspot.app/Contents/MacOS/kiwix-hotspot from the terminal. Beware launching from terminal doesn't focus the App Window. Find it in dock to reveal it.
• Running the CLI version. It's not embedded in Windows version I think so that would be macOS or Linux. The most reliable version, anyway, is Linux version with --root flag.

The CLI version can be used with a JSON Config file created with the GUI. That's handy so you don't have to use CLI to select content which is hardly for human… but for that you'd need the GUI to be able to access the catalog.

kiwix-hotspot cli --root --config myconfig.json --size 16G

[kelson42]

Unfortunately this product has been discontinued. Therefore this issue won't be fixed/implemented. A bit more details can be found here.