obsproject
[MacOS] UI not working properly
Operating System Info
macOS 14
Other OS
No response
OBS Studio Version
30.0.0
OBS Studio Version (Other)
No response
OBS Studio Log URL
https://obsproject.com/logs/uaJ2YojeqgU28mLl
OBS Studio Crash Log URL
No response
Expected Behavior
- UI works normally
- The app exits normally
Current Behavior
- Most of the UI Elements, such as pop-up menus, settings windows, etc, not working. DEMO: https://share.cleanshot.com/75XXRk4b
- Application not responding when trying to close, hanging forever
Steps to Reproduce
- Open OBS
- Try to click UI elements
- Observe it not working
Anything else we should know?
At first, the only issue I had was the app hanging forever when trying to close it. A couple of days ago, however, all UI elements stopped working. This can be sometimes overcome by opening the "Settings" menu, which triggers other windows to show (behavior seen in the demo video I attached), but it does not work for popup menus, which means I cannot configure filters, etc. I've previously been using MacOS Ventura when I started seeing this issue and thought that maybe updating to Sonoma would fix it, but unfortunately, this didn't help. Maybe this is relevant, but I have a dual external monitor setup, however, the issue is reproducible even without plugging them in, with the native monitor.
I thought that the app not closing properly and the UI elements not working are related issues, because the first couple of times when I opened the app after updating to Sonoma, the issue was not there and the app was closing normally.
Hope that can be fixed, as I'm unable to modify any settings at the moment.
The video looks like the Properties and Filters windows have spawned either under the application or possibly on a different display. When you open the Settings window, it seems as if the child windows have been pulled back to OBS' current display.
Yeah, that's what I thought, although the windows are not appearing anywhere on the other screen too. "Show all windows" doesn't show anything except for what is already visible.
Moreover, whereas hidden windows I can deal with by clicking "Settings", the bigger problem is that the popup menus are not showing, such as when you right-click on a scene item/the plus button in the filters menu - these are not shown when Settings is clicked, presumably because they are hiding on outside click, which happens when I click other buttons.
Also, as I mentioned in the description, the issue is reproducible when I disconnect the monitors and run just the native MacBook display.
One more thing that I observed, although I'm not 100% sure that's the case: When I open OBS, it opens on my secondary monitor, no matter where I start the application. I think the windows/popups were opening correctly when OBS opened on my main monitor, which was the case in the beginning, when I just installed the app, and at some point, it permanently switched to opening on a secondary monitor for some reason. Given that I always start after a crash, maybe it is always restoring the previous state of being on the secondary monitor or something.
the bigger problem is that the popup menus are not showing, such as when you right-click on a scene item/the plus button in the filters menu
This sounds like Qt-related behavior where it does not correctly determine what display the popup menus should spawn on (or we are spawning them at incorrect coordinates).
Maybe this is relevant, but I have a dual external monitor setup, however, the issue is reproducible even without plugging them in, with the native monitor.
Also, as I mentioned in the description, the issue is reproducible when I disconnect the monitors and run just the native MacBook display.
When running the external monitors, is the MacBook display active at all? Or is the MacBook display turned off (or the MacBook is closed).
Given that I always start after a crash, maybe it is always restoring the previous state of being on the secondary monitor or something.
This could be the case, yes. Window geometry and position are saved, and may not be saved correctly if OBS is crashing on shutdown.
When running the external monitors, is the MacBook display active at all? Or is the MacBook display turned off (or the MacBook is closed).
The lid is closed. I've just tested it with the lid open, and it does not spawn windows either. However, when the lid is open and two external monitors are connected, OBS opens on the MacBook display, not the secondary monitor.
This could be the case, yes. Window geometry and position are saved, and may not be saved correctly if OBS is crashing on shutdown.
Maybe the state that it had saved upon the crashless exit I had in the past had some geometry/positions that are not available anymore, but I cannot break out of this state because I cannot exit the app properly, hence the windows/popups are spawning incorrectly?
In my case it more and more happens that OBS just wont open anymore. OBS processes are very busy, menu bar item is there but does not respond , no windows opening, restart makes no difference
I have the same problem Mac M1, Ventura 13.1 OBS 30.1.2
If I open OBS normally and close it I get a window that says "OBS Studio Quit Unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple" The next time I open OBS it has a window that says "OBS did not shut down properly during your last session. Would you like to start in Safe Mode" If i run it in Safe Mode the windows still don't show up, but when I close it again it doesn't crash. Then finally if I open it again it doesn't suggest safe mode, and the UI works as it should
So for now I have to open OBS 3 times every time I want to use it. This problem started before version 30 of OBS and I still can't find out why. It seemed to happen randomly but maybe one of my plugins like Streamdeck updated automatically and messed with something?
I have the same problem Mac M1, Ventura 13.1 OBS 30.1.2
If I open OBS normally and close it I get a window that says "OBS Studio Quit Unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple" The next time I open OBS it has a window that says "OBS did not shut down properly during your last session. Would you like to start in Safe Mode" If i run it in Safe Mode the windows still don't show up, but when I close it again it doesn't crash. Then finally if I open it again it doesn't suggest safe mode, and the UI works as it should
So for now I have to open OBS 3 times every time I want to use it. This problem started before version 30 of OBS and I still can't find out why. It seemed to happen randomly but maybe one of my plugins like Streamdeck updated automatically and messed with something?
Please ask in our support channels about your crash. This issue is mostly about Qt-related screen/window geometry issues, not crashes.
Please ask in our support channels about your crash. This issue is mostly about Qt-related screen/window geometry issues, not crashes.
hi, I think I explained it badly, but I have the same UI issue as this post where the UI pop-ups don't show up. Even the part that opening the settings menu can get other windows to show. I think the "crash" after closing OBS is what's mentioned in by the original post as "Application not responding when trying to close, hanging forever"
I'm also experiencing this issue on my Mac and can confirm in my case that it's directly related to having extended displays. When OBS would open, if it wouldn't freeze, it wouldn't response to being opened through spotlight using command+tab. I would have to press control up and find the window and click on it to make it active. I also could not open any filter or properties pop-ups: pressing "show all active windows" would show only the main window and nothing else.
When I unplug my extended display, it works immediately without any issues.
same issue here. I can't fix my webcam settings now. and OBS keeps crashing when I close it. Opening OBS without an external monitor doesn't fix this
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [78080]
VM Region Info: 0 is not in any region. Bytes before following region: 4363616256
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 104178000-104588000 [ 4160K] r-x/r-x SM=COW /Applications/OBS.app/Contents/MacOS/OBS
Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 Chromium Embedded Framework 0x310595ac0 0x30b0a4000 + 89070272
1 Chromium Embedded Framework 0x310595888 0x30b0a4000 + 89069704
2 CoreFoundation 0x19b4ef9c4 ___forwarding___ + 212
3 CoreFoundation 0x19b4ef830 _CF_forwarding_prep_0 + 96
4 obs-browser 0x12e16979c 0x12e138000 + 202652
5 obs-browser 0x12e169630 0x12e138000 + 202288
6 obs-browser 0x12e1696e0 0x12e138000 + 202464
7 OBS 0x1043a9db8 0x104178000 + 2301368
8 OBS 0x1042d4cf4 0x104178000 + 1428724
9 OBS 0x1042d5ae0 0x104178000 + 1432288
10 QtCore 0x106e443f4 QObject::event(QEvent*) + 680
11 QtWidgets 0x107346018 QWidget::event(QEvent*) + 3216
12 QtWidgets 0x10745e070 QMainWindow::event(QEvent*) + 716
13 QtWidgets 0x1072fcb68 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 272
14 QtWidgets 0x1072fe4f8 QApplication::notify(QObject*, QEvent*) + 3280
15 QtCore 0x106e00af0 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 292
16 QtCore 0x106e019e0 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 500
