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Display Capture says "No properties available" after quitting and reopening it
Platform
Operating system and version: macOS Big Sur 11.1 OBS Studio version: 26.1.0 (64-bit)
Expected Behavior
What should happen is when you close and reopen OBS, everything should've stayed the same and you start the stream/recording without any problems
Current Behavior
When closing OBS and reopening it, the display capture turns black and says "device not connected or not available". OBS has permission to record the screen and this only happens when closing and reopening the app. I have to add the display capture again every time I open OBS. 2021-01-03 19-45-30.txt
Steps to Reproduce
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Additional information
I also ran into this. When starting OBS, the Display Capture fails and shows a black screen. If I add a new Display Capture, it works as expected until I close and reopen OBS. It seems others are https://obsproject.com/forum/threads/macos-bigsur-beta-20b5022a-display-capture-always-stops-working-after-restarting-obs-and-must-be-readded.133391/.
Platform
Operating system and version: macOS Big Sur 11.1 OBS Studio version: 26.1.2
Expected Behavior
When I open OBS, the Display Capture should capture the display.
Current Behavior
When I open OBS, the Display Capture is black and reports the device is not connected.
When I remove and re-add the Display Capture, it works as expected. Until I close and reopen OBS.
Current log:
21:20:17.261: CPU Name: Intel(R) Core(TM) i9-9980HK CPU @ 2.40GHz
21:20:17.261: CPU Speed: 2400MHz
21:20:17.261: Physical Cores: 8, Logical Cores: 16
21:20:17.261: Physical Memory: 32768MB Total
21:20:17.261: OS Name: Mac OS X (NSMACHOperatingSystem)
21:20:17.261: OS Version: Version 11.1 (Build 20C69)
21:20:17.261: Kernel Version: 20.2.0
21:20:17.271: hotkeys-cocoa: Using layout 'com.apple.keylayout.US'
21:20:17.272: Current Date/Time: 2021-01-11, 21:20:17
21:20:17.272: Browser Hardware Acceleration: true
21:20:17.272: Portable mode: false
21:20:17.358: OBS 26.1.2 (mac)
21:20:17.358: ---------------------------------
21:20:17.359: ---------------------------------
21:20:17.359: audio settings reset:
21:20:17.359: samples per sec: 44100
21:20:17.359: speakers: 2
21:20:17.360: ---------------------------------
21:20:17.360: Initializing OpenGL...
21:20:18.873: Loading up OpenGL on adapter ATI Technologies Inc. AMD Radeon Pro 5500M OpenGL Engine
21:20:18.873: OpenGL loaded successfully, version 4.1 ATI-4.2.13, shading language 4.10
21:20:18.944: ---------------------------------
21:20:18.944: video settings reset:
21:20:18.944: base resolution: 1920x1080
21:20:18.944: output resolution: 1920x1080
21:20:18.944: downscale filter: Bicubic
21:20:18.944: fps: 30/1
21:20:18.944: format: NV12
21:20:18.944: YUV mode: 709/Partial
21:20:18.945: NV12 texture support not available
21:20:18.945: Audio monitoring device:
21:20:18.945: name: Default
21:20:18.945: id: default
21:20:18.945: ---------------------------------
21:20:18.947: Failed to load 'en-US' text for module: 'decklink-captions.so'
21:20:18.948: Failed to load 'en-US' text for module: 'decklink-ouput-ui.so'
21:20:19.028: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
21:20:19.028: No blackmagic support
21:20:19.031: [mac-virtualcam] version=1.3.0
21:20:19.100: [VideoToolbox encoder]: Adding VideoToolbox H264 encoders
21:20:19.103: [obs-browser]: Version 2.10.0
21:20:19.103: [obs-browser]: CEF Version 85.0.0-HEAD.2273+g93b66a0+chromium-85.0.4183.121
21:20:19.132: VLC found, VLC video source enabled
21:20:19.133: Failed to load 'en-US' text for module: 'obs-mac-virtualcam.so'
21:20:19.133: [obs-mac-virtualcam] version=1.2.1
21:20:19.134: obs_register_output: Output id 'virtualcam_output' already exists! Duplicate library?
21:20:19.135: [obs-ndi] hello ! (version 4.9.0)
21:20:19.135: [obs-ndi] Trying ''
21:20:19.135: [obs-ndi] Trying '/usr/lib'
21:20:19.135: [obs-ndi] Trying '/usr/local/lib'
21:20:19.135: [obs-ndi] Found NDI library at '/usr/local/lib/libndi.4.dylib'
21:20:19.136: [obs-ndi] NDI runtime loaded successfully
21:20:19.137: [obs-ndi] NDI library initialized successfully (NDI SDK APPLE 11:50:41 Apr 1 2020 4.5.1)
21:20:19.138: ---------------------------------
21:20:19.138: Loaded Modules:
21:20:19.138: obs-ndi.so
21:20:19.138: obs-mac-virtualcam.so
21:20:19.138: vlc-video.so
21:20:19.138: text-freetype2.so
21:20:19.139: rtmp-services.so
21:20:19.139: obs-x264.so
21:20:19.139: obs-vst.so
21:20:19.139: obs-transitions.so
21:20:19.139: obs-outputs.so
21:20:19.139: obs-filters.so
21:20:19.139: obs-ffmpeg.so
21:20:19.139: obs-browser.so
21:20:19.139: mac-vth264.so
21:20:19.139: mac-virtualcam.so
21:20:19.139: mac-syphon.so
21:20:19.139: mac-decklink.so
21:20:19.139: mac-capture.so
21:20:19.139: mac-avcapture.so
21:20:19.139: image-source.so
21:20:19.139: frontend-tools.so
21:20:19.139: decklink-ouput-ui.so
21:20:19.139: decklink-captions.so
21:20:19.139: coreaudio-encoder.so
21:20:19.139: ---------------------------------
21:20:19.139: os_dlopen(../obs-plugins/obs-browser->../obs-plugins/obs-browser.so): dlopen(../obs-plugins/obs-browser.so, 257): image not found
21:20:19.139:
21:20:19.139: ==== Startup complete ===============================================
21:20:19.156: All scene data cleared
21:20:19.156: ------------------------------------------------
21:20:19.290: coreaudio: device 'MacBook Pro Microphone' initialized
21:20:19.290: [Loaded global audio device]: 'Mic/Aux'
21:20:19.301: coreaudio: device 'Loopback' initialized
21:20:19.330: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds (source: Loopback)
21:20:19.330:
21:20:19.347: MBP camera: Selected device 'FaceTime HD Camera (Built-in)'
21:20:19.350: MBP camera: Using preset 1280x720
21:20:19.419: coreaudio: failed to find device uid: AppleUSBAudioEngine:Blackmagic Design:Blackmagic Design:d9b85d1350bf49e798af0e44908eace8:7, waiting for connection
21:20:19.420: ATEM video: Could not initialize device with unique ID '0x144000001edbbe49'
21:20:19.420: C920 video: Could not initialize device with unique ID '0x14344000046d0892'
21:20:19.423: coreaudio: failed to find device uid: AppleUSBAudioEngine:Unknown Manufacturer:HD Pro Webcam C920:371593EF:3, waiting for connection
21:20:19.427: coreaudio: device 'MacBook Pro Microphone' initialized
21:20:19.448: Failed to create source 'Display Capture'!
21:20:19.448: Switched to scene 'desktop'
21:20:19.449: ------------------------------------------------
21:20:19.449: Loaded scenes:
21:20:19.449: - scene 'ATEM':
21:20:19.449: - source: 'ATEM video' (av_capture_input)
21:20:19.449: - source: 'ATEM audio' (coreaudio_input_capture)
21:20:19.449: - scene 'ATEM && heckseven':
21:20:19.449: - source: 'ATEM video' (av_capture_input)
21:20:19.449: - source: 'ATEM audio' (coreaudio_input_capture)
21:20:19.449: - source: 'HECKSPLASH' (image_source)
21:20:19.449: - scene 'PERFORMANCE':
21:20:19.449: - source: 'ATEM video' (av_capture_input)
21:20:19.449: - source: 'C920 video' (av_capture_input)
21:20:19.449: - filter: 'Color Correction' (color_filter)
21:20:19.449: - source: 'MBP camera' (av_capture_input)
21:20:19.449: - source: 'ATEM audio' (coreaudio_input_capture)
21:20:19.449: - source: 'HECKSPLASH' (image_source)
21:20:19.449: - source: 'ems-logo' (image_source)
21:20:19.449: - source: 'ems-logo-dark' (image_source)
21:20:19.449: - source: 'hecktube' (image_source)
21:20:19.449: - scene '---------------':
21:20:19.449: - scene 'webcam_mic':
21:20:19.449: - source: 'MBP camera' (av_capture_input)
21:20:19.449: - source: 'MBP mic' (coreaudio_input_capture)
21:20:19.449: - scene 'ATEM && webcam':
21:20:19.449: - source: 'ATEM video' (av_capture_input)
21:20:19.449: - source: 'ATEM audio' (coreaudio_input_capture)
21:20:19.449: - source: 'MBP camera' (av_capture_input)
21:20:19.449: - scene 'C920_mic':
21:20:19.449: - source: 'C920 video' (av_capture_input)
21:20:19.449: - filter: 'Color Correction' (color_filter)
21:20:19.449: - source: 'C920 audio' (coreaudio_input_capture)
21:20:19.449: - source: 'ems-logo-dark 2' (image_source)
21:20:19.449: - source: 'hecktube 2' (image_source)
21:20:19.449: - scene 'C920_mic && webcam':
21:20:19.449: - source: 'C920 video' (av_capture_input)
21:20:19.449: - filter: 'Color Correction' (color_filter)
21:20:19.449: - source: 'MBP camera' (av_capture_input)
21:20:19.449: - source: 'C920 audio' (coreaudio_input_capture)
21:20:19.449: - source: 'ems-logo-dark 2' (image_source)
21:20:19.449: - source: 'hecktube' (image_source)
21:20:19.449: - scene '----------------':
21:20:19.449: - scene 'desktop':
21:20:19.449: - source: 'C920 video' (av_capture_input)
21:20:19.449: - filter: 'Color Correction' (color_filter)
21:20:19.449: - source: 'Display Capture' (display_capture)
21:20:19.449: - source: 'Loopback' (coreaudio_input_capture)
21:20:19.449: - source: 'C920 audio' (coreaudio_input_capture)
21:20:19.449: ------------------------------------------------
Steps to Reproduce
I'm not confident in the steps to reproduce, but I will elaborate on my setup. I have installed:
- Loopback
- iShowU Audio (already uninstalled)
- NDI
- Virtual Cam
Have seen 2 other people on Discord with the same issue as well. So this isn't an isolated case
This particular issue is likely tied to the permission verification code, originally introduced for macOS 10.15 where OBS has to ask the user to be able to capture the display.
I just had this happen as well, after adding the mac permissions, a restart fixed the issue.
System Preferences-> Security & Privacy -> OBS If OBS is not showing in the list, click the PLUS icon and add it from your applications folder. Make sure it is checked and then close. Reopen OBS. Permissions fixed.
@ECOMMREV, already done that, pretty sure other people did that too, still no luck. Now on the other hand Streamlabs OBS works just fine so I've since switched to it.
Same here. It worked yesterday then all of a sudden this with device not connected....
I recorded a log with Console.app when starting OBS. No idea if you can see anything there that gives any clues: https://gist.github.com/PEZ/3f5d3ebf7212598b292b1a1e2ecfc75b
Anyway I started having this problem after the big sur update, it was working fine previously. Screen recording permissions set, working fine after adding the display capture, doesn't work after restart.
+1 here, same problem as others. After restart, configured display shows black, no properties available. OBS has all permissions it needs.
Yes, having the same problem. Today I tried to use OBS for the first time since some months, and the problem suddenly showed up. Reinstalled OBS, no difference. Re-applied security settings, no dice.
Relevant Log output:
22:26:08.817: ==== Startup complete ===============================================
22:26:08.839: All scene data cleared
22:26:08.839: ------------------------------------------------
22:26:08.871: Failed to create source 'LapTop LCD'!
22:26:09.554: coreaudio: device 'Built-in Microphone' initialized
22:26:09.568: WebCam: Selected device 'FaceTime HD Camera (Built-in)'
22:26:09.575: WebCam: Using preset 1280x720
Had this problem since the first update to Mac Big Sur. Below is the log.
One thing I noticed is the problem is only for Display capture but not for window capture.
08:12:32.209: CPU Name: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
08:12:32.209: CPU Speed: 2800MHz
08:12:32.209: Physical Cores: 4, Logical Cores: 8
08:12:32.209: Physical Memory: 16384MB Total
08:12:32.209: OS Name: Mac OS X
08:12:32.209: OS Version: Version 11.4 (Build 20F71)
08:12:32.209: Kernel Version: 20.5.0
08:12:32.215: hotkeys-cocoa: Getting keyboard keys failed
08:12:32.215: hotkeys-cocoa: Getting keyboard keys failed
08:12:32.215: hotkeys-cocoa: Using layout 'com.apple.keylayout.ABC'
08:12:32.215: Current Date/Time: 2021-06-02, 08:12:32
08:12:32.216: Browser Hardware Acceleration: true
08:12:32.216: Portable mode: false
08:12:32.338: OBS 27.0.0 (mac)
08:12:32.339: ---------------------------------
08:12:32.340: ---------------------------------
08:12:32.340: audio settings reset:
08:12:32.340: samples per sec: 48000
08:12:32.340: speakers: 2
08:12:32.341: ---------------------------------
08:12:32.341: Initializing OpenGL...
08:12:33.274: Loading up OpenGL on adapter ATI Technologies Inc. AMD Radeon Pro 555 OpenGL Engine
08:12:33.274: OpenGL loaded successfully, version 4.1 ATI-4.5.14, shading language 4.10
08:12:33.403: ---------------------------------
08:12:33.403: video settings reset:
08:12:33.403: base resolution: 1920x1080
08:12:33.403: output resolution: 1920x1080
08:12:33.403: downscale filter: Bilinear
08:12:33.403: fps: 30/1
08:12:33.403: format: NV12
08:12:33.403: YUV mode: 709/Partial
08:12:33.403: NV12 texture support not available
08:12:33.403: Audio monitoring device:
08:12:33.403: name: Default
08:12:33.403: id: default
08:12:33.403: ---------------------------------
08:12:33.406: Failed to load 'en-US' text for module: 'decklink-captions.so'
08:12:33.407: Failed to load 'en-US' text for module: 'decklink-ouput-ui.so'
08:12:33.415: os_dlopen(libpython3.9.dylib->libpython3.9.dylib): dlopen(libpython3.9.dylib, 257): image not found
08:12:33.415:
08:12:33.415: [Python] Could not load library: libpython3.9.dylib
08:12:33.554: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
08:12:33.555: No blackmagic support
08:12:33.557: [mac-virtualcam] version=1.3.0
08:12:33.640: [VideoToolbox encoder]: Adding VideoToolbox H264 encoders
08:12:33.645: [obs-browser]: Version 2.14.3
08:12:33.645: [obs-browser]: CEF Version 85.0.0-HEAD.2273+g93b66a0+chromium-85.0.4183.121
08:12:33.699: VLC found, VLC video source enabled
08:12:33.700: Ignoring old obs-browser.so version
08:12:33.700: ---------------------------------
08:12:33.700: Loaded Modules:
08:12:33.700: vlc-video.so
08:12:33.700: text-freetype2.so
08:12:33.700: rtmp-services.so
08:12:33.700: obs-x264.so
08:12:33.700: obs-vst.so
08:12:33.700: obs-transitions.so
08:12:33.700: obs-outputs.so
08:12:33.700: obs-filters.so
08:12:33.700: obs-ffmpeg.so
08:12:33.700: obs-browser.so
08:12:33.700: mac-vth264.so
08:12:33.700: mac-virtualcam.so
08:12:33.700: mac-syphon.so
08:12:33.700: mac-decklink.so
08:12:33.700: mac-capture.so
08:12:33.700: mac-avcapture.so
08:12:33.700: image-source.so
08:12:33.700: frontend-tools.so
08:12:33.700: decklink-ouput-ui.so
08:12:33.700: decklink-captions.so
08:12:33.700: coreaudio-encoder.so
08:12:33.700: ---------------------------------
08:12:33.700: ==== Startup complete ===============================================
08:12:33.720: All scene data cleared
08:12:33.720: ------------------------------------------------
08:12:34.171: coreaudio: device 'Soundflower (2ch)' initialized
08:12:34.172: [Loaded global audio device]: 'Mic/Aux'
08:12:34.172: - filter: 'Gain' (gain_filter)
08:12:34.178: Failed to create source 'Display Capture'!
08:12:34.179: Switched to scene 'Scene 1'
08:12:34.179: ------------------------------------------------
08:12:34.179: Loaded scenes:
08:12:34.179: - scene 'Scene 1':
08:12:34.179: - source: 'Display Capture' (display_capture)
08:12:34.179: ------------------------------------------------
08:12:34.211: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Mic/Aux)
08:12:34.211:
08:12:34.178: Failed to create source 'Display Capture'!
I got the same issue in Big Sur and fixed it by removing and re-adding OBS in System Preferences.
System Preferences -> Security & Privacy, Privacy tab. Then I selected Screen Recording in the left menu. To make changes I clicked on the lock and entered my password. Then I selected OBS and clicked on the - button to remove it. Then I clicked the + button and selected Applications -> OBS to re-add it. Then restarted OBS. Now the Display Capture works.
I got the same issue in Big Sur and fixed it by removing and re-adding OBS in System Preferences.
System Preferences -> Security & Privacy, Privacy tab. Then I selected Screen Recording in the left menu. To make changes I clicked on the lock and entered my password. Then I selected OBS and clicked on the - button to remove it. Then I clicked the + button and selected Applications -> OBS to re-add it. Then restarted OBS. Now the Display Capture works.
Doesn't work on OBS 27.0.1, Big Sur 11.2.3. Even after removing/re-adding it several times, the problem still persists.
I'm unable to reproduce this with OBS 27.0.1 on macOS 11.4. I thought perhaps an OBS update or OS update could break the granted permission and permission would need to be granted again, but I wasn't able to reproduce this with OBS updates (e.g., going from OBS 26.1.2 to OBS 27.0.1).
Are any of these external monitors that are going to sleep or going into some power-saving state?
For those who might look into this further, the logged message, "Failed to create source" comes from here: https://github.com/obsproject/obs-studio/blob/27.0.1/libobs/obs-source.c#L393-L394
If anyone is still having this issue, could they try unchecking, then rechecking the box for obs to screen record in system preferences and see if that fixes anything.
If anyone is still having this issue, could they try unchecking, then rechecking the box for obs to screen record in system preferences and see if that fixes anything.
That's literally what I tried two comments above. Doesn't work.
I can add that I had an older version of OBS installed, which I granted permissions to record screen for. The problem started when I upgraded to 27.0.1. Somehow the permission was only valid for the old version. But removing and re-adding the permission worked for me. I guess other people might have another problem, but the same symptom.
If anyone is still having this issue, could they try unchecking, then rechecking the box for obs to screen record in system preferences and see if that fixes anything.
That's literally what I tried two comments above. Doesn't work.
@technodrome To clarify, the full suggestion from @dossy that @asher-the-thrasher tried to relay is actually:
So, here's the interesting thing - it will list "OBS.app" in the list, but if you have multiple copies of OBS.app, it will show "OBS.app" as checked, but that only applies to the specific OBS.app that you ran when you granted it permission. It's confusing, yes Apple needs to improve the UX here, but it creates some confusion. If you have an instance of OBS.app running that doesn't have permission, then uncheck and recheck the permission in the System Preferences "Privacy" tab, it WILL then grant permission to the instance that's running.
According to this, the exact application executable you want to grant permissions to must be actively running when you try the uncheck-and-recheck-in-one-shot approach.
Alternatively, if that doesn't work, you could try a long approach: make sure you're not running any version of OBS, uninstall all versions except the one you want to run, purge them from trash, open the security settings, uncheck all OBS permissions, maybe restart for good measure, then open OBS and let macOS prompt you to grant permissions.
As a last ditch effort, another piece of advice from @dossy, you could try executing this command in Terminal to reset all permissions related to OBS:
tccutil reset All com.obsproject.obs-studio
Ok I found something interesting regarding the issue. So it still doesn't work after doing everything mentioned above.
But what is interesting is that if I open Android emulator and then I open the OBS studio, the display works no matter how many times I close and reopen OBS! But once I close the Android emulator and I reopen the OBS studio I start getting the "Failed to create source 'Display Capture'!" message in the log.
So, Android emulator does something (in my case) that indirectly helps OBS studio to capture the Display device.
YES! The above behavior helped me pinned down the problem! Go to System Preferences -> Battery -> Uncheck "Automatic graphics switching".
This is working for me!
So I believe the solution is for OBS studio to force graphic mode (GPU) during startup instead of getting the current graphics provided by OS.
YES! The above behavior helped me pinned down the problem! Go to System Preferences -> Battery -> Uncheck "Automatic graphics switching".
This is working for me!
So I believe the solution is for OBS studio to force graphic mode (GPU) during startup instead of getting the current graphics provided by OS.
THIS worked for me as well. Many Thanks!
YES! The above behavior helped me pinned down the problem! Go to System Preferences -> Battery -> Uncheck "Automatic graphics switching".
This is working for me!
So I believe the solution is for OBS studio to force graphic mode (GPU) during startup instead of getting the current graphics provided by OS.
Worked for me too, thanks 🙌
YES! The above behavior helped me pinned down the problem! Go to System Preferences -> Battery -> Uncheck "Automatic graphics switching".
This is working for me!
So I believe the solution is for OBS studio to force graphic mode (GPU) during startup instead of getting the current graphics provided by OS.
Thank you so much. It really helped.
An alternative (but ultimately equivalent) solution is to use gfxCardStatus to toggle this. 'Dynamic switching' is on by default. Changing this to 'discrete only' before launching OBS solves the issue. After closing OBS, you can switch it back to 'dynamic switching'.
