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Under Windows 11, the keyboard cannot be used, and the power-on password cannot be entered.

Open ooepay opened this issue 2 years ago • 5 comments

ooepay avatar Jan 26 '22 09:01 ooepay

Well, I tried to upgrade to Windows 11 but it's not supported on any of my machines, they have limited supported platforms too much, so at the moment I have no ETA on evaluating this.

oblitum avatar Jan 26 '22 14:01 oblitum

Hello I use Interception Driver and it works fine for me on Windows 11.

hyperxmason avatar Feb 01 '22 20:02 hyperxmason

Thanks @hyperxmason, that's good to know, so it still works on Windows 11 fine in general I think, and @ooepay's report should fall into some exceptional issue.

oblitum avatar Feb 01 '22 21:02 oblitum

I had this issue on Windows 10 actually. I was testing to see if I could even install Windows 11 due to the TPM 2.0 and other requirements. So I went in the BIOS and turned it on together with everything else required.

After I done that, I discovered that I had the exact same issue the OP here has. Mouse and keyboard didn't work and I needed to go back into the BIOS to turn TPM 2.0 back off again after I forced shutdown my PC.

However, my memory is a bit hazy and it could be that it's one of the other things that need to be turned on in order to upgrade to Windows 11. In Windows 10 I turned those things on, I restarted my PC and headed into the BIOS to turn TPM 2.0 on. On the next boot is when the issue occurred.

Ps: My memory is hazy because I spend a lot of hours troubleshooting this issue and I couldn't find an solution. I ended up disabling the requirements to upgrade to Windows 11 and then I assumed Windows 11 wouldn't work because those features need to be turned on. Or at least, that's what I might've assumed incorrectly. Maybe it's fine to turn TPM 2.0 and the other things back off after the upgrade.

EDIT: I just tried it again. Current setup that works fine, went into the BIOS and turned on TPM 2.0 and Secure Boot. Upon bootup my mouse and keyboard don't work anymore. I need to press the physical button on my PC to restart.

I go back into the BIOS and turn those 2 things off again. On bootup, mouse and keyboard work. I uninstall the Interception driver.

Again in the BIOS, turn those 2 functions on again. On bootup my mouse and keyboard work fine and I can login normally.

My specs:

OS: Windows 10 Version 21H2 (OS Build 19044.1469) CPU: i7-8700K Motherboard: Z370 AORUS Gaming 7 (rev. 1.0) -Gigabyte is awful with motherboards, I really don't recommend them BIOS Version: F15, Date: 11/13/2021. It's the latest according to their website.

Lifell avatar Feb 05 '22 18:02 Lifell

EDIT: I just tried it again. Current setup that works fine, went into the BIOS and turned on TPM 2.0 and Secure Boot. Upon bootup my mouse and keyboard don't work anymore. I need to press the physical button on my PC to restart.

I go back into the BIOS and turn those 2 things off again. On bootup, mouse and keyboard work. I uninstall the Interception driver.

Again in the BIOS, turn those 2 functions on again. On bootup my mouse and keyboard work fine and I can login normally.

This should be relevant, it's possible that those new secure boot functions may not be accepting the signature of the drivers, which are valid, but too old.

oblitum avatar Jun 27 '22 22:06 oblitum