nylas
Feature Request: Switch between conversation view or message view / Unthread or disable "Organize by conversation" / Ungroup messages / Unthread / Dethreading
Would like to have the ability to switch between conversation or message view for emails. Conversation view is what the current view looks like. Message view would be each message listed individually.
Hey @johnmerrill — thanks for checking out N1! Unfortunately, the Nylas API is designed around the concept of threads (conversations in some clients) and we've decided not to implement an individual message view in N1.
While it'd be possible to show a list of messages instead of a list of threads, we can't perform operations on individual messages on some providers. For example, N1 supports Gmail labels, and labels are applied to threads. If you were looking at a list of messages rather than threads, you wouldn't be able to "label" an item in the list by itself.
Hope that helps—if there's enough interest in this, we may be able to find a workaround, especially for accounts that do not support labels.
Perhaps what is desired here is the ability to search on individual messages? When pressing on an individual message, one could still get that thread, just that that message is focused?
I'm re-opening this issue so it can be more easily searched by the default Issue searcher. As @bengotow mentioned, unfortunately we will likely not be able to display messages outside of their threads like this.
Most of people does not prefer conversation mode in mail thread. Personally, I prefer individual display per each email. Actually, I am disabling this feature in outlook, gmail etc. in every case. I suppose most of people agree with me.
I am using Ubuntu 14.04 for my business laptop and there is not a good client in linux to use exchange email server. I found your client N1 in one forum and really I like it too much. It can be also installed on my linux OS. Anyway, I am following your works closely and you are really innovative guys to develop new email client different from traditional versions.
For the conversation view, I understand that it is not possible according to your design. If you succeed to implement this feature in the future, I really appreciate.
Thanks in advance...
Is it possible to turn off coversations/threads etc completely and let N1 present the messages as they come out of GMAIL. In GMAIL each message is shown individually.
One problem with threading is that I sometimes want to selectively delete messages, not entire threads, and it appears that I cannot do that. Thanks for any thoughts!
NylasN1 has some really nice features but not being able to switch off Threads/Conversation view is going to make me walk on and find another mail client.
Why? Well I don't think in 'threads' I think sequentially. Why should I change the way I work? (I have a sneaking suspicion that email client designers like to think in threads).
Also, lots of my work email traffic is sent to or from wide circulations lists - which results in loads of replies like "Me to!" "Thanks" etc etc. I want to be able to delete all this chaff and keep the original email with the important stuff. Frankly a thread full of email replies telling me to 'have a good weekend" really doesn't need to be kept and is just bloat.
As I say, until you give the ability to switch off threads, N1 aint for me - which is a pity because I do like pretty much everything else.
Hi! I need to work with mails sequentially too. Please give us the chance to swith the conversation view. Until then, i cant use N1. =(
The argument "it can't be done" regarding turning off conversation view is honestly, nonsense. Gmail can turn off conversation view, Outlook can too, Apple Mail as well... You (the design team) made an assumption about how people want their email client and put ALL your eggs in that basket. So now if you were to do anything, you would have to go back to the beginning and change core features, and you don't want to do that because that means the core of the app needs to be re-done. But that's your mistake not mine. "It can't be done" actually means "we don't want to." You chose to avoid configurable features out of expediency and now the app is in my view, hobbled.
I don't use "Conversation View" because I don't need to be told what to emails belong where, I can keep track of them just fine, thank you. I don't appreciate tools being imposed on me as it's patronizing and a waste of my time. Conversation view makes it difficult to find new messages since I see the conversation not the email. I like to deal with the older messages first, but I can't do that because it's not displayed chronologically, it's by conversation, then by date, but if there's more than one message it's by the more recent message... so I have to guess as to which one is the oldest message to deal with.
Also... conversation view is frequently wrong. It groups unrelated emails sometimes with entirely different people based on words in subject lines and whatever random parameters the process uses. Then I have to somehow disentangle the mess, which is a gigantic pain in the butt. Nylas N1 has done the same, wrongly grouped emails into nonexistent "conversations". I tried untangling the messages, like I had to when Gmail introduced the "feature" but apparently I can't. So not only does it do it wrong, there's no way to fix it. Hell I tried to delete one and the whole thread went in the trash.
It's an absolute deal breaker for me. If the app can't sort the emails individually, it's useless to me. I'm willing to deal with UI foibles and new ways of doing things, but a tool that actively sabotages my ability to get emails answered? I am sorry but no.
Sorry to hear that. Hopefully in the future it's something that can be changed, either by us or a pull request by the community/you. Thanks for the feedback.
I agreed 100%. Totally unusable as it stands for me. Which is a shame as in many ways it’s the best client I ahem found.
Matthew Dewstowe | CEO & Founder | www.talent-crowd.com http://email.mail.talent-crowd.com/c/eJxlzTkOwyAQQNHTmA6EJjMsBUWCzD1YhSU7jiwirp9UaSL9-v3iVIuY2eZWIqk9EccHAke_Wm4haA7aK9AUPHq7oBxxr8_B83XOIvJ5sO5aRSi6taKkMRKMqaYAxCaTqZEksN31MV7L7b5A-DbnFH_M5Y44Rq_z98jvVEXaPnEsMSU | +44 7855 979 432 | skype: matthew.dewstowe
On 13 Jun 2016, at 21:49, Michael Grinich [email protected] wrote:
Sorry to hear that. Hopefully in the future it's something that can be changed, either by us or a pull request by the community/you. Thanks for the feedback.
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I agree, I would like to have this option off as well. Currently new mails are stuck in-between other mails i received year ago, very confusing and messy
Well I'm running inbox zero theory and it cant by applied well with threads. Someone mentioned it, but I need to keep source email and the others move to selected folder/label or delete it.
It's also very frustating when you have company emailing with for e.g. 20 out of office answers which you can't delete, messy all thread and inbox...
Another request: https://twitter.com/PaulZonis/status/752701364216684545
This is first in my google search for Nylas N1 Threads. I am here to say the same. Any email client that forces a view or flow on a user either better have a REALLY good reason which overcomes what other email clients have done for years (give the option to the user) or resign itself to a niche market. Threaded or conversation view is a preference much as single or dual pane is, which you allow. Simply stop whatever activity you think threaded views are required for. But as others have noted almost every other major platform or client has this option, I don't see any legitimate reason you can't offer this.
I'm confused.. I actually want the opposite.. i want to view by conversation but it's grayed out? Also is there an option to have a more compact view? I hate how much space my messages take up (yea I know mac apps are notorious for this look but I prefer to see more messages like in the compact view on gmail.)
I work in conversation view. I like that I can scroll up/down to see the history of the conversation. It keeps everything right there. BUT!!! I don't want to read every reply in every individual email while scrolling. Instead, they should be truncated at the end of the reply. Not repeat every prior email. It makes the current conversation view unusable as I am scrolling through long lists to get to the next message. And the replies within individual email are indented to the point where some are 1 column wide. I gladly paid for Nylas because I truly want it to become what it can be. But this is a deal breaker. I simply can't operate like this.
I'm just adding a vote in here - conversation view is messy for me - I've just installed Nylas as a trial again after trying it out shortly after release and upon still not finding the ability to disable conversation/threads started looking on google and this was my first result. I love the mail merge feature but I can't use it as my primary mail app with the forced conversation view. I'm also not paying $7 per month for a mail merge app when outlook does it(just not as good) so I'll be uninstalling after the trail expires.
Yup this omission makes N1 unusable for work.
For example I just got a flood of resumes from Jobvite for a job I posted. Because of the way that Jobvite creates the subject line, every one of these emails ends up in a single conversation in N1. There is no way for me to move one of those resumes to a different folder and delete the rest. I have to use the Gmail web client for that.
I agree with one of the comments above that this might work for personal email, but definitely not for work.
What about a feature that lets you take a single thread and "explode" it into individual messages? That is, make it so any response to that thread ID are not shown in a thread conversation view?
Sure that could work. It would certainly help in the actual use case I just described.
is that feature still not being considered?, any news about it ? I love your project and I would be happy to back it up but if this feature is not being even considered, i think we will have to stick to other clients :(
Add me to the list of those who were excited about N1 before realizing that there is no way to turn off threads. I completely agree with Ikaruseijin: it's a feeble excuse to say "we can't do it." Sure you can. I currently use Apple Mail with my Gmail account, and I have conversations turned off in both applications. No problem at all. If Apple has been able to manage this for many years, how is it possible that N1 can't? If and when N1 adds this critical missing feature, I will be eager to give it a serious try.
Our entire backend sync system (tens of thousands of lines of code) and also the N1 project (tens of thousands of lines of code) are all designed around the ideas of threads as first class objects. We did this because all modern mail apps we saw choose to thread conversations by default.
The code is open source and we have no problem with someone forking these projects to add support for messages-with-no-threads, but it's not a focus for our core team which is primarily building new workplace-focused features, like mail merge and tracking.
We also have less money than Apple and Google, so we need to focus more.
Wow that's too bad. You're going to lose a lot of possible business users because of this and the broken search. I'm going to have to switch unfortunately.
If you are going to do conversation view only then you need to make it where it does no throw other peoples emails in the thread because of similar subject line. Also you should mention this on your site! I feel duped for not being informed of this annoying oversight of lazy coding. Sorry but you guys failed! Offering conversation view by default is one thing but not allowing it to be turned off like all other modern email clients is just lazy. This hobbles the app and declaring a bug as a feature is going to make me demand a refund! As a owner of a development firm all I can say is you guys really borked it! I am with everyone else in this thread that you refusing to make the correction and saying that the community can fork it is just BS! I will be highlighting this MAJOR shortcoming in my blog review in the coming weeks, I am sure it will have an impact that just may change your minds and make you really think about allowing people to turn off conversation mode. Way to go guys making a totally powerful app totally useless to business!
The threaded / conversation view is a deal breaker for me, which is a total bummer because I absolutely love everything else about Nylas. I've tried for two months to get used to the threaded view, but for all the reasons everybody has everybody has already stated it just doesn't work for me.
I have installed it on all the computers in our office and everybody is of the same opinion so it's not just me. We all want to use Nylas but the threaded view is just killing the experience and we are now considering alternatives. I have also been trying Newton and they released the "disable conversation view" feature a few months back claiming that it was their "Most requested feature" so clearly it is something that many people agree with.
Conversation view sucks. I'm really pissed that i purchased a license before thinking to look that up. It's literally impossible to see who a message is from since so many names are crammed into a little subject line. Not to mention organizing and finding mail is a huge chore. I am going to be requesting a refund.
Thanks to carlos8876, I tried Newton, which allows users to disable conversation view. Newton is a clean, super-fast, attractive email client that seems to have all the features I find most useful. It's not yet perfect, but it's being constantly improved and it's already good enough that I was persuaded to buy a license after only 3 days into my 14-day free trial. Maybe N1 will be competitive someday, especially if it adds an option to disable conversation view, but for now Newton is a far more appealing option.
please, please allow unthreading, so I can sort/separate by sender as desired
I tried Nylas again after relaunch as Nylas Mail. Unfortunately, the inability to disable conversations is deal-breaker for me. I subsequently tried Newton as suggested in this forum and will proceed with using that as my default mail client. Overall Nylas is impressive and would be my preferred choice, but the ability to disable thread view is an absolute requirement in a mail client.
Same thing here. Stopped using this app because of the threading. Every single e-mail received from our website is in one thread, making it impossible to use in business. Threaded mails are default in other "modern apps" because of the knowledge that most of their e-mails are used for personal use. None of these companies would ever have thought about making conversion view the only option possible. It's a blatant oversee in terms of application design.
With this option available, N1 would be, by far, my preferred e-mail app. Without, it's just unusable.
@CyanBalloon Have you tried our newest release, Nylas Mail? We redesigned our threading algorithm in it. Maybe this solves the problem for you?
@grinich what's the new algorithm, and how will it address the issues in this thread? thx.
It properly uses the Message-Id, In-Reply-To, and References headers instead of depending on the subject line.
@grinich So it doesn't address the lack of ability to delete/archive a single message within a thread?
You can do that if they're not erroneously threaded together. But we still do not have an option to disable threading entirely. (Hence this GH issue still being open.)
@grinich We're on Windows, so we'll have to wait for its release to test it out. This will likely partly solve the problem. We've had problems with the subject line, yes, but our contact forms on our websites forward the messages through one e-mail, so our most important e-mails still comes from the same address, which I doubt the new algorithm will solve. Thanks nonetheless for your answer.
If you can de-thread I'm all in! On Wed, Jan 18, 2017 at 2:44 PM CyanBalloon [email protected] wrote:
@grinich https://github.com/grinich We're on Windows, so we'll have to wait for its release to test it out. This will likely partly solve the problem. We've had problems with the subject line, yes, but our contact forms on our websites forward the messages through one e-mail, so our most important e-mails still comes from the same address, which I doubt the new algorithm will solve. Thanks nonetheless for your answer.
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This makes Nylas unusable for me also which is unfortunate as otherwise it looks like by far the best cross platform email client I've come across, hence I'd signed up for a pro account.
As one previous comment said, it means I have to keep a whole bunch of 'me too' type emails if they fall in a thread. It also means that if someone replies to an email, leaving the same subject, but then talks about another project, I can't file that email in the correct place.
Nylas (linux) is also incorrectly joining emails into threads, apparently based on subject and email addresses. In this case the subject is "FWD:" followed by the name of our company, which is likely to crop up fairly regularly, and the email addresses are myself and another director of the company, but the person we are emailing with is completely unconnected. It's probably inevitable that this will happen from time to time, hence it's essential to be able to un-thread emails.
This is also a massive deal breaker for me! I understand the argument that you need to focus, but if you don't listen to your customers you will go out of business.
I'm willing to try the new algorithm in Nylas Mail, but it is not available for Linux yet!?
We are working on both threading improvements and Linux - we haven't forgotten about either, but please be patient with us!
I had just downloaded and installed it when I realized all the messages were threaded. I just can't use a client that does that. Makes me crazy as I am an Inbox Zero type who sorts into folders by organization. So, a deal breaker for me, too. I'm sorry you decided threads were the way to go and coded Nylas that way, but for many as you can see it just doesn't work. Improving the threading won't help in my case. I need individual messages.
I appreciate @grinich explaining the barriers to this feature request, and I am especially considerate of the direction toward workplace features rather than individual users.
Just throwing another +1 to this FR so your team isn't "flying blind". For me, individual message layout (vs conversation/thread view) is super important. On balance, I find it even more important than tracking (which, btw, you guys nailed. way better than streak or boomerang or any other implementation).
I desperately want to make Nylas my default client but the conversation view is unusable for my workflow.
Please listen to the dozens of people requesting this - it's the sole reason I'm going back to Outlook
Like "scottybo" I desperately want to make Nylas the default client for our studio, we've tried really hard to work with threaded emails, we've been using Nylas for months now hoping to get used to it but it just doesn't work. I find it incredibly frustrating that we are going to have to switch to another platform when we love everything else about it.
Just to add - all the people commenting here seem to be professionals looking to use Nylas for their business (as you would expect for any piece of software that allows great features such as open tracking).
These are the people who will have the budgets to pay for the premium versions of Nylas - by ignoring the needs to commercial users you are shooting yourselves in the foot.
@bengotow just tagging you so tht you hopefully will see these new comments in case you're not subscribed
Maybe have a look at the popular Aquamail email client for Android. It has threaded view, but when opening the threads you can delete each separate message in the thread.
In Nylas i have to keep the whole thread and searching for the right mail in this thread can be a pain... So please make itpossible to disable threads or do it like Aquamail.
This project is no longer being developed, but there is a good fork called Mailspring you should check out: https://github.com/Foundry376/Mailspring
This project is no longer being developed, but there is a good fork called Mailspring you should check out: https://github.com/Foundry376/Mailspring
same problem
