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Lots of errors are being logged, when focus some windows like explorer

Open beqabeqa473 opened this issue 1 year ago • 5 comments

Steps to reproduce:

It is a bit hard to reproduce, like openning some window, and after closing it and returning to explorer lots of errors are being logged and nvda freezes for a while

Actual behavior:

NVDA is logging errors and freezes

Expected behavior:

No freezes should appear

NVDA logs, crash dumps and other attachments:

ERROR - comtypes.comobject.call_without_this (13:06:16.780) - Dummy-1 (23184): Exception in IUIAutomationEventHandler.HandleAutomationEvent implementation: Traceback (most recent call last): File "comtypes_comobject.pyc", line 154, in call_without_this File "UIAHandler_init.pyc", line 714, in IUIAutomationEventHandler_HandleAutomationEvent File "comtypes_init_.pyc", line 278, in getattr File "monkeyPatches\comtypesMonkeyPatches.pyc", line 32, in call _ctypes.COMError: (-2147220991, 'An event was unable to invoke any of the subscribers', (None, None, None, 0, None))

System configuration

NVDA installed/portable/running from source:

Installed

NVDA version:

2023.3 and latest alpha

Windows version:

Windows 10 22h2 with latest updates

Name and version of other software in use when reproducing the issue:

Other information about your system:

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

Not except described above

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

Yes

beqabeqa473 avatar Nov 06 '23 09:11 beqabeqa473

This occurs for me as if its some kind of timing thing, where some other item is still focussed when it tries to do something else. Windows 10. Win 7 you get some errors but not a freeze, well not so far, of course I'm using the latest stable not the alpha. Brian

-- @.*** Sent via blueyonder.(Virgin media) Please address personal E-mail to:- @.***, putting 'Brian Gaff' in the display name field. ----- Original Message ----- From: Beqa Gozalishvili To: nvaccess/nvda Cc: Subscribed Sent: Monday, November 06, 2023 9:20 AM Subject: [nvaccess/nvda] Lots of errors are being logged, when focus some windows like explorer (Issue #15750)

Steps to reproduce: It is a bit hard to reproduce, like openning some window, and after closing it and returning to explorer lots of errors are being logged and nvda freezes for a while

Actual behavior: NVDA is logging errors and freezes

Expected behavior: No freezes should appear

NVDA logs, crash dumps and other attachments: ERROR - comtypes.comobject.call_without_this (13:06:16.780) - Dummy-1 (23184): Exception in IUIAutomationEventHandler.HandleAutomationEvent implementation: Traceback (most recent call last): File "comtypes_comobject.pyc", line 154, in call_without_this File "UIAHandler_init.pyc", line 714, in IUIAutomationEventHandler_HandleAutomationEvent File "comtypes_init_.pyc", line 278, in getattr File "monkeyPatches\comtypesMonkeyPatches.pyc", line 32, in call _ctypes.COMError: (-2147220991, 'An event was unable to invoke any of the subscribers', (None, None, None, 0, None))

System configuration NVDA installed/portable/running from source: Installed

NVDA version: 2023.3 and latest alpha

Windows version: Windows 10 22h2 with latest updates

Name and version of other software in use when reproducing the issue: Other information about your system: Other questions Does the issue still occur after restarting your computer? Yes

Have you tried any other versions of NVDA? If so, please report their behaviors. Not except described above

If NVDA add-ons are disabled, is your problem still occurring? Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu? Yes

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you are subscribed to this thread.Message ID: @.***>

Brian1Gaff avatar Nov 06 '23 15:11 Brian1Gaff

This seems specific to Windows 10, in Windows 11 23 H2 or 22 H2 I cannot reproduce the errors.

cc: @josephsl

Adriani90 avatar Nov 06 '23 20:11 Adriani90

I'm getting the exact same error when I close Edge. Windows 11 22 h 2. Very consistently for me.

mzanm avatar Nov 06 '23 20:11 mzanm

@beqabeqa473, @mzanm are you still seeing these errors in NVDA last alpha?

Adriani90 avatar Feb 22 '24 15:02 Adriani90

I didn't see such problems after i migrated to windows 11.

On 2/22/24, Adriani90 @.***> wrote:

@beqabeqa473, @mzanm are you still seeing these errors in NVDA last alpha?

-- Reply to this email directly or view it on GitHub: https://github.com/nvaccess/nvda/issues/15750#issuecomment-1959723618 You are receiving this because you were mentioned.

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beqabeqa473 avatar Feb 22 '24 17:02 beqabeqa473

I cannot reproduce this either on Windows 10 last update. I am closing this for now as works for me. Please comment if you are still having this issue and we can reopen.

Adriani90 avatar Feb 26 '24 18:02 Adriani90