NVDA crashes everytime Microsoft Take a Test App Launches

[testertesting2789]

Steps to reproduce:

1. Start NVDA (any year or version)
2. Press Windows button and type run then press Enter
3. Dialog will populate. Now Type in the following "ms-edu-secureassessment:https://wapt.cambiumtdsuat.com/student"
4. Press Ok. Window will populate with dialog, press Yes.
5. MSTAT app will populate and NVDA is running,
6. Observe after a few seconds NVDA crashes. User is unable to start a test.
7. Restarting NVDA again makes no difference as it keeps crashing

Actual behavior:

NVDA crashes when running MSTAT app

Expected behavior:

NVDA does not crash with MSTAT app

NVDA logs, crash dumps and other attachments:

nvda Log.zip

System configuration

NVDA installed/portable/running from source:

Installed

NVDA version:

2023.1, 2021.3.3; reproducible on any

Windows version:

Windows 10 22H2 Build 19045.2728 Windows 11 22H2 Build 22521.2134

Name and version of other software in use when reproducing the issue:

Microsoft Take a Test App

Other information about your system:

None

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

Yes. Reproducible on all versions tried.

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

Yes

[Brian1Gaff]

So, its an add on then, according to the report. Assumedly you don't know which, yet. Brian

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[Brian1Gaff]

PS those logs are from old versions. I see no full log of what addons you have either. That site is also specific on using a private browser, an operating system higher than a certain version of windows 10 as well. I notice a link to a secure browser, is that what you have used,if so what is it?

I know for example that some versions of nvda and Waterfox classic do crash badly sometimes, but the latest beta/rc1 of nvda will allow the browser to crash without going down itself. Brian

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[testertesting2789]

@Brian1Gaff, the application, MsTAT is not an add on but is a EdgeChromium browser that is kind of a secure browser which gets updated from windows. The application also comes updated with Windows Education and Pro Editions. The link to access this type of Secure browser via run is "ms-edu-secureassessment:https://wapt.cambiumtdsuat.com/student"

Two new logs from Win 10 and 11 with NVDA 2023.2 with the issue being reproduced have been attached log nvda.zip

[Adriani90]

@testertesting2789 are you still having this issue with NVDA 2024.1 Beta 10?

[testertesting2789]

@Adriani90 yes, the issue still persists with NVDA 2024.1 Beta 10. The application crashes as soon as it starts.

[seanbudd]

To progress this, one should analyse the crash dump and log to get a feel of what is causing the crash. This may be an issue with MS TAT however analysing the crash dump should provide more information.