NVDA reads blank After pressing left arrow in windows default mail app.

[gauravahir28]

Steps to reproduce:

• Open windows default mail app.
• open an any email of which the first line is not empty.
• Move your focus to the first letter of the first word.
• Keep pressing left arrow.

Actual behavior:

NVDA reads blank.

Expected behavior:

NVDA should read First letter of that first word.

System configuration

NVDA installed/portable/running from source:

Installed.

NVDA version:

NVDA 2020.4

Windows version:

Windows 10 (20H2)

Name and version of other software in use when reproducing the issue:

Windows default mail client (Version 16005.13426.20688.0)

Other information about your system:

Other questions

Does the issue still occur after restarting your computer?

Yes.

Have you tried any other versions of NVDA? If so, please report their behaviors.

No - not tried.

If add-ons are disabled, is your problem still occurring?

Yes.

Did you try to run the COM registry fixing tool in NVDA menu / tools?

No.