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Published 20 hours ago • verified publisher icon nukosuke

Ticket Request Support

Open ryjogo opened this issue 3 years ago • 0 comments

Could be great if support is added for the "end users view" on tickets.

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/

A request is an end user's perspective on a ticket. End users can only see public comments and certain fields of a ticket. Use this API to let end users view, update, and create tickets they have access to.

ryjogo avatar Sep 22 '22 18:09 ryjogo