aos-AVP icon indicating copy to clipboard operation
aos-AVP copied to clipboard

Published 20 hours ago • verified publisher icon nova-video-player

[Bug]: 完全不能用。

Open Maogxer opened this issue 1 year ago • 12 comments

Problem description

无论是从player商店安装，还是从github下载安装，都不能用。打开只有蓝色一片，没有任何东西出来。

Steps to reproduce the issue

打开软件。没有任何东西，除了蓝色。 Screenshot_20231205-152557_Nova Video Player

Expected behavior

No response

Your phone/tablet/androidTV model

Samsung galaxy s9+

Operating system version

android 10

Application version and app store

google play store 6.2.31 ,github.com 6.2.38都是一样

Additional system information

No response

Debug logs

No response

Maogxer avatar Dec 05 '23 07:12 Maogxer

Reboot phone?

courville avatar Dec 05 '23 07:12 courville

yes.

Maogxer avatar Dec 06 '23 04:12 Maogxer

hmm. That happened to me once on FireTV 4K and was solved after rebooting FireTV. This should be the problem of FireTV because before rebooting even uninstalling and re-installing again did not work. Not saying that yours can be solved by rebooting, just for reference.

juyingnan avatar Dec 07 '23 03:12 juyingnan

I have the same issue. Open it only blue and then crash. My Device is a Android TV.

imlinhanchao avatar Dec 19 '23 07:12 imlinhanchao

更新之后可以打开了。但是看视频的时候总是自动关掉了。

Maogxer avatar Jan 23 '24 06:01 Maogxer

@imlinhanchao check FAQ https://home.courville.org/nova_video_player-faq/index.html

Blue screen starting nova If you get an empty blue screen at application start, just reboot your device to get in a sane state.

courville avatar Jan 23 '24 09:01 courville

@imlinhanchao check FAQ https://home.courville.org/nova_video_player-faq/index.html

Blue screen starting nova If you get an empty blue screen at application start, just reboot your device to get in a sane state.

I tried. The same fail.

imlinhanchao avatar Jan 23 '24 09:01 imlinhanchao

@imlinhanchao can you tell me which android TV device you use and retry with latest github release? It should provide a way to collect logs on my side if the application crashes.

courville avatar Jan 23 '24 09:01 courville

@imlinhanchao can you tell me which android TV device you use and retry with latest github release? It should provide a way to collect logs on my side if the application crashes.

I try the 6.2.53 in Honor TV. It can enter the home page. But crash soon.

imlinhanchao avatar Jan 23 '24 11:01 imlinhanchao

@imlinhanchao thanks for the indication. Is this a ANR (application non responding then crash) or a direct crash? Where are your videos located (what kind of network share? i.e. SMB, webdav, ftp?). Thanks

courville avatar Jan 23 '24 11:01 courville

@imlinhanchao easier for me: could you please make nova crash with this special version https://drive.google.com/file/d/1Yz7wUocJrmMAmn0tVNv_g21J1P7YWeGV/view?usp=sharing ? It will be easier since hopefully you will be the only user and I can discriminate the crash logs more easilly.

courville avatar Jan 23 '24 14:01 courville

@imlinhanchao easier for me: could you please make nova crash with this special version https://drive.google.com/file/d/1Yz7wUocJrmMAmn0tVNv_g21J1P7YWeGV/view?usp=sharing ? It will be easier since hopefully you will be the only user and I can discriminate the crash logs more easilly.

I launched it. And my videos share though SMB.

imlinhanchao avatar Jan 23 '24 14:01 imlinhanchao