Jay Wu

@adielskaist @jiefanshi Could you provide the message in the `Timeline` tab? Attach the link for installing the trusted certificate: https://learn.microsoft.com/en-us/skype-sdk/sdn/articles/installing-the-trusted-root-certificate

@agraycoles could you attach the screenshot of the console error?

@agraycoles You can open the `Console` log first, and then log in. The error logs can help us identify the root cause, thanks.

@agraycoles Could you join this channel on Slack https://chat.insomnia.rest? So I can DM you for more details, for example, your account email address.

@ilyasKerbal Could share the Console logs? You can find it at `View` -> `Toggle DevTools` -> `Console`. It helps us identify the root cause, thank you!

> Hi there, I am also facing this issue and I'm using Insomnia 9.1.0; > >   > > I actually tried to disable the certs in `Application/preferences` ...

@MrRanjanRavi I can't reproduce this issue with 8.6.1. Did you follow the steps at https://docs.telerik.com/fiddler/configure-fiddler/tasks/trustfiddlerrootcert to trust the FiddleRoot Certificate first? BTW, did you enable the `ssl certificate verification` option...

@mrjimhubbard Is `Streamline` an existing collection or a newly created one?

> Hi, i have this problem also. @yonatanaduk could you provide more details: 1. What is your account email address? 2. Which project can't sync with Insomnia Cloud? Can `Duplicate`...

@yonatanaduk @gabdanReply Could you share what you did before this issue happened?