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could not purchase plan as an invoiced customer

Open maetolay opened this issue 3 years ago • 9 comments

I think you guy started to rollout the plan for Org private repository to pay for 50$ per year but there is an issue with invoiced customer like our Org, can you guys please help? CleanShot 2022-11-16 at 11 53 04@2x

maetolay avatar Nov 16 '22 04:11 maetolay

Hey there, yes, unfortunately it looks like you can't purchase paid apps using GitHub Marketplace if you use invoicing.

But I should be able to generate a custom invoice for yearly billing outside of the GitHub Marketplace and then manually give you access to the bot. Please send the following information to [email protected]

  • Company name for the invoice
  • Name and email of the billing contact to send the invoice to

Once you send these I'll generate an invoice and send an email with a link for payment

noqcks avatar Nov 16 '22 05:11 noqcks

Going to reopen this so that it can be seen.

noqcks avatar Nov 16 '22 19:11 noqcks

Added documentation to the README about this issue: https://github.com/noqcks/pull-request-size/blob/master/README.md#billing-issues

noqcks avatar Nov 16 '22 19:11 noqcks

Thanks for the workaround. Are there plans to fix it without the additional invoice?

j-liedtke avatar Nov 19 '22 11:11 j-liedtke

@j-liedtke that's up to GitHub to fix. I would hope eventually they roll up all marketplace purchases into regular GitHub invoices.

noqcks avatar Nov 19 '22 14:11 noqcks

@noqcks I sent you the email, please check if you get it thanks

maetolay avatar Nov 21 '22 06:11 maetolay

@maetolay nothing so far, please make sure [email protected] uses a zero not an O

noqcks avatar Nov 21 '22 07:11 noqcks

@noqcks the inbox is rejecting my emails, I already sending from both my company email and my personal email using the email you provided CleanShot 2022-11-22 at 10 14 38@2x

maetolay avatar Nov 22 '22 03:11 maetolay

@maetolay thats very strange. You can try sending to an alternative email of mine: [email protected]

noqcks avatar Nov 22 '22 05:11 noqcks