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Cannot Even Complete A Model Downloading

Open MilesQLi opened this issue 1 year ago • 6 comments

System Info

GPT4All Windows

Information

  • [X] The official example notebooks/scripts
  • [ ] My own modified scripts

Related Components

  • [ ] backend
  • [ ] bindings
  • [ ] python-bindings
  • [ ] chat-ui
  • [X] models
  • [ ] circleci
  • [ ] docker
  • [ ] api

Reproduction

Just install and click the shortcut on Windows desktop. Then select a model to download. Never completes, and when I click download again, it starts from beginning. This keeps happening forever.

Expected behavior

Continue the progress if the download is intercepted for whatever reason.

MilesQLi avatar May 25 '23 23:05 MilesQLi

What version. This is almost always a networking issue in the client side. Firewall or proxy or your isp

manyoso avatar May 25 '23 23:05 manyoso

v2.4.4. I know it is networking, I'm using the school VPN. But it should continue rather than start from beginning each time I click download.

MilesQLi avatar May 25 '23 23:05 MilesQLi

After completion model disappeared. MacOS v2.4.4

mishazawa avatar May 26 '23 09:05 mishazawa

@MilesQLi I download model from site and place into folder with app and it works.

mishazawa avatar May 26 '23 09:05 mishazawa

I have this also, downloaing the model doesn't work, cannnot move past that window.

AdamMiltonBarker avatar May 31 '23 22:05 AdamMiltonBarker

Happened to me too today. Here is what I think is going on: the download did complete (after half a dozen or so restarts), the app then calculates the MD5 (or whichever checksum that was) to verify the download - as it should - but if the checksum is wrong, it appears that it just unceremoniously deletes the file and you're back to square one. True, there is nothing one can do about it when it happens, but it's annoying.

brankoradovanovic-mcom avatar Jun 02 '23 17:06 brankoradovanovic-mcom

@manyoso Unstable network is the issue at times but ideally, the process should be resilient and tolerant to network-related issues. If the connexion is stopped, it should pick up from where it left off and continue as soon as the connexion is back. Likewise, the UI should be refreshed to reflect the current state of things and take the guesswork out of it. Sometimes it stops and the progress bar is still displayed with the connexion speed beside it, the only thing that gives a hint is that the connexion speed does not fluctuate anymore. Then you have to cancel the download and launch it again for it to continue which should be done automatically.

kevnoutsawo avatar Jun 10 '23 11:06 kevnoutsawo

@MilesQLi I download model from site and place into folder with app and it works.

That seems to be a better solution, that way we can use a proper download manager. I'll try it. Thanks.

kevnoutsawo avatar Jun 10 '23 11:06 kevnoutsawo

As mentioned here, I could solve it by using Turbo Download Manager Firefox extension.

nav9 avatar Jul 20 '23 15:07 nav9

Seems like a duplicate of #477

niansa avatar Aug 14 '23 11:08 niansa