Windows crash v2.2.2

[uxchjuy936]

I installed both avx and avx2 version and each time I can install the initial setup but when it comes to choosing the model I download the model and when it's done downloading it checks the MD5 hash then it says "Already installed" then it crashes. When I try to relaunch it it wont launch. When I go and delete the model file and then launch it it works. I tried downloading almost every model and each one has the same issue.

On the 2.2.2 version.

i7 3770 32gb ram gtx 1080 ti

[fraxgut]

I'm having the same problem on the non-AVX2 builds, including the i7–3840QM and i7-2600k (which do support AVX).

[DMTarmey]

were is the version 1 so i can try that

[Nerpson]

Got nearly the same, installed fine with the installer, chose the first model in the list, installed fine and then got a crash. When trying to restart it, I see the window opening and 1s after, suddenly closing. I can open back the app if I remove the model in C:\Users\me\AppData\Local\nomic.ai\GPT4All My config: Windows 10 21H2 (19044.2965), i5-3350P @ 3.10GHz, 16GB of DDR3 RAM, NVidia Geforce RTX 2080.

[MaxNomad1]

Like the others here I've had the same problem. chat.exe / llmodel.dll crash.

Was trying it on an old laptop: Microsoft Windows 11 Pro, Intel64 Family 6 Model 122 Stepping 8 GenuineIntel ~1101 Mhz, 16,199 MB RAM.

Log Name:      Application
Source:        Application Error
Date:          6/7/2023 8:26:10 PM
Event ID:      1000
Task Category: Application Crashing Events
Level:         Error
Keywords:      
User:         [deleted]
Computer:      [deleted]
Description:
Faulting application name: chat.exe, version: 0.0.0.0, time stamp: 0x647e2d11
Faulting module name: llmodel.dll, version: 0.0.0.0, time stamp: 0x647e2c77
Exception code: 0xc000001d
Fault offset: 0x000000000000191b
Faulting process id: 0x0x18FC
Faulting application start time: 0x0x1D9999FD151DFC0
Faulting application path: C:\Program Files\gpt4all 0.1.0\bin\chat.exe
Faulting module path: C:\Program Files\gpt4all 0.1.0\bin\llmodel.dll
Report Id: b4bafeb3-601b-496a-8d2f-48b745c88524
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
    <EventID>1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2023-06-08T00:26:10.5192749Z" />
    <EventRecordID>8501</EventRecordID>
    <Correlation />
    <Execution ProcessID="5376" ThreadID="7656" />
    <Channel>Application</Channel>
    <Computer>[deleted]</Computer>
    <Security UserID="S-1-5-21-1075508342-2750122951-4131205759-1001" />
  </System>
  <EventData>
    <Data Name="AppName">chat.exe</Data>
    <Data Name="AppVersion">0.0.0.0</Data>
    <Data Name="AppTimeStamp">647e2d11</Data>
    <Data Name="ModuleName">llmodel.dll</Data>
    <Data Name="ModuleVersion">0.0.0.0</Data>
    <Data Name="ModuleTimeStamp">647e2c77</Data>
    <Data Name="ExceptionCode">c000001d</Data>
    <Data Name="FaultingOffset">000000000000191b</Data>
    <Data Name="ProcessId">0x18fc</Data>
    <Data Name="ProcessCreationTime">0x1d9999fd151dfc0</Data>
    <Data Name="AppPath">C:\Program Files\gpt4all 0.1.0\bin\chat.exe</Data>
    <Data Name="ModulePath">C:\Program Files\gpt4all 0.1.0\bin\llmodel.dll</Data>
    <Data Name="IntegratorReportId">b4bafeb3-601b-496a-8d2f-48b745c88524</Data>
    <Data Name="PackageFullName">
    </Data>
    <Data Name="PackageRelativeAppId">
    </Data>
  </EventData>
</Event>

[niansa]

Stale, please open a new, updated issue if this is still relevant to you.