archive "2.1.1bin.7z.sha1 download keeps restarting each time connection is momentarily lost.

[mccharley]

I have been trying to install the app but being blocked by 2 separate issues on windows 10 for several days:

1. downloading archive 2.1.1bin.7z.sha1 keeps breaking and having to restart each time there is a momentary loss in connection. Below is a grab of the setup log showing the multiple restarts:

"Preparing the installation...

Downloading packages... Downloading archive "2.1.1bin.7z.sha1" for component gpt4all. Downloading archive "2.1.1bin.7z" for component gpt4all. Downloading archive "2.1.1bin.7z.sha1" for component gpt4all. Downloading archive "2.1.1bin.7z" for component gpt4all. Downloading archive "2.1.1bin.7z.sha1" for component gpt4all. Downloading archive "2.1.1bin.7z" for component gpt4all. Downloading archive "2.1.1bin.7z.sha1" for component gpt4all. Downloading archive "2.1.1bin.7z" for component gpt4all. Downloading archive "2.1.1bin.7z.sha1" for component gpt4all. Downloading archive "2.1.1bin.7z" for component gpt4all. Downloading archive "2.1.1bin.7z.sha1" for component gpt4all. Downloading archive "2.1.1bin.7z" for component gpt4all. Downloading archive "2.1.1bin.7z.sha1" for component gpt4all. Downloading archive "2.1.1bin.7z" for component gpt4all."

2. When I am able to complete the download, the installer reports a problem with signing the download. I am unable to reproduce this error currently since it's been days since my last successful download.

Please are there any other recommended ways via which I can set up the app reliably and escape this installation loop? Note that I am able to download the bin file from the google drive folder without issues.

Thansks in advance.

[mccharley]

[HappyPony]

I noticed after my tests that I tested GPT4All had an unusually high volume consumption with my Internet provider (I do not have a flat rate). I'm not sure, but possibly the cause was the multiple aborted GPT4All download attempts .

@mccharley where are the setup logs stored?

[mccharley]

@HappyPony I'm not sure about an actual log file. Did some snooping around the local and local/temp paths but nothing helpful there. The excerpt i shared was directly from the installer screen as it downloaded the 7z file.

[mccharley]

I think I may have fixed the issue though. I had opted to install in same location as a totally different program. I have now moved the content of the folder to a different location leaving the folder completely empty. Not the download as completed, SHA1 verification was successful and unpacking is in progress. Wish me luck

[mccharley]

Great. Installation was successful.

[niansa]

Seemso bsolved