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Published 20 hours ago • verified publisher icon nomic-ai

Startup crash on 3.2.1

Open PtDragon opened this issue 5 months ago • 0 comments

Bug Report

Crashes on AMD driver during startup

Faulting application name: chat.exe, version: 0.0.0.0, time stamp: 0x66bbb6e4 Faulting module name: amdxc64.dll, version: 31.0.21912.14, time stamp: 0x65cf0826 Exception code: 0xc0000005 Fault offset: 0x00000000000a331f Faulting process id: 0x0xEB24 Faulting application start time: 0x0x1DB043F76F050EC Faulting application path: G:\gpt4all\bin\chat.exe Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0402263.inf_amd64_1366da2d694c570c\B400781\amdxc64.dll Report Id: 3379223d-b345-472a-9288-b83550d74c77 Faulting package full name: Faulting package-relative application ID:

Steps to Reproduce

  1. Install
  2. Try to start
  3. See the crash in event viewer as windows of the app does not even appear

Expected Behavior

Chat window appears and the app works

Your Environment

  • GPT4All version: 3.2.1 (latest at the moment)
  • Operating System: Win 11
  • Chat model used (if applicable): N/A

PtDragon avatar Sep 11 '24 11:09 PtDragon