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GPT4ALL doesn't open on windows

Open flowingblaze opened this issue 1 year ago • 7 comments

System Info

latest gpt4all version as of 2024-01-04, windows 10, I have 24 GB of ram.

Information

  • [ ] The official example notebooks/scripts
  • [ ] My own modified scripts

Reproduction

  1. try to open on windows 10
  2. if it does open, it will crash after a second.

Expected behavior

I expect the program to open and not crash.

flowingblaze avatar Jan 04 '24 23:01 flowingblaze

  • System

    • Provider

    [ Name] Application Error

    • EventID 1000

    [ Qualifiers] 0

    Version 0

    Level 2

    Task 100

    Opcode 0

    Keywords 0x80000000000000

    • TimeCreated

    [ SystemTime] 2024-01-06T02:35:32.9194771Z

    EventRecordID 19529

    Correlation

    • Execution

    [ ProcessID] 0 [ ThreadID] 0

    Channel Application

    Computer DESKTOP-CS

    Security

  • EventData

    chat.exe 0.0.0.0 655d2e91 llmodel.dll 0.0.0.0 655d2e45 c000001d 00000000000894cd 3004 01da40490542b413 E:\AI\gpt4all\bin\chat.exe E:\AI\gpt4all\bin\llmodel.dll ee2fe78d-25ec-4f18-b4ef-6b1775a2bacd 一样的错误

mtelvin avatar Jan 06 '24 02:01 mtelvin

@mtelvin I don't understand your comment?

flowingblaze avatar Jan 08 '24 02:01 flowingblaze

Likely a duplicate of #1699, hence closing this issue. If you have more details, experiences, feedback, ways to reproduce or error reports, please post it over there.

ThiloteE avatar Jan 08 '24 16:01 ThiloteE

I have the same issue with the latest releases [v2.7.0] on two different PC (AMD Ryzen 7 5800U & AMD Ryzen™ Z1 Extreme). All PCs w/ Intel CPU that I have tested on work fine.

wenjialu82 avatar Feb 14 '24 06:02 wenjialu82

same issue on my notebook with an Gerätename xyz Prozessor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz Installierter RAM 8,00 GB (7,26 GB verwendbar) Geräte-ID 5D5D644A-BEF3-421F-A0C5-27187D78931D Produkt-ID 00330-80000-00000-AA596 Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.

trawolli avatar Mar 02 '24 16:03 trawolli

I solved this problem / issue at least in my case:

hey .. just an update for Windows users:

The reason ... why on windows chat.exe is opening in the task manager only but not opening the GUI seems to be an interference with AVG Antivirus software. After uninstalling it gpt4all version 2.8 pre opened with CUDA and everything!!

I made a discord post in the Gpt4all channel here: https://discord.com/channels/1076964370942267462/1090651132390543400/1242561840056111114

thus give it a try ... uninstall antivirus ... test chat.exe again ... reinstall antivirus

neural-oracle avatar May 21 '24 19:05 neural-oracle

Have the same problem -windows 10, chat.exe is running and using one cpu core but nothing is displayed

Roeya avatar Aug 24 '24 17:08 Roeya