Windows - GPT4ALL not open

[rxqviz]

https://user-images.githubusercontent.com/130754689/232023648-5ae39e10-f4a0-4008-ad0c-f44d9485556a.mp4

[gmy77]

Same here i click to CHAT on Windows 11 but nothing happens... nothing. I try now on command line to run CHAT, nothing i view only for 0,x seconds windows hourglass, in the process list, not appear. I try, if exist, any option like -help or /help etc... like if not find a way to execute the code. I have Nvidia 660... too old? Or Intel I5...? I try to set default values in nvidia configuration. Probably don't change, and in fact not change. I try disabling Windows firewall and AV, nothing.

ps: try to run in Admin... no difference.

[manyoso]

Have heard of similar reports. Thanks for the video btw!!!

Can you try and launch via command line? Also check if windows defender is causing problems... actively investigating this issue.

[gitonelove]

Windows 10,same problem.When I start via cmd nothing changes,the process starts for one second and then closes.

[gitonelove]

Xeon e3-1230v2,rx 580 8gb VRAM, 16gb RAM.

[gmy77]

[-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <System> <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> <EventID>1005</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2023-04-14T11:39:24.3120225Z" /> <EventRecordID>3623</EventRecordID> <Correlation /> <Execution ProcessID="12068" ThreadID="3524" /> <Channel>Application</Channel> <Computer>Win11</Computer> <Security UserID="S-1-5-21-3858718263-905062841-1618656775-1001" /> </System> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <EventData> <Data Name="FilePath" /> <Data Name="AppName">chat.exe</Data> <Data Name="StatusCode">0x0</Data> <Data Name="MediumType">0x0</Data> </EventData> </Event>

This is Windows Application error reporting about "CHAT", and other :

[-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <System> <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> <EventID>1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2023-04-14T11:39:24.3113249Z" /> <EventRecordID>3622</EventRecordID> <Correlation /> <Execution ProcessID="12068" ThreadID="3524" /> <Channel>Application</Channel> <Computer>Win11</Computer> <Security UserID="S-1-5-21-3858718263-905062841-1618656775-1001" /> </System> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <EventData> <Data Name="AppName">chat.exe</Data> <Data Name="AppVersion">0.0.0.0</Data> <Data Name="AppTimeStamp">6437de97</Data> <Data Name="ModuleName">chat.exe</Data> <Data Name="ModuleVersion">0.0.0.0</Data> <Data Name="ModuleTimeStamp">6437de97</Data> <Data Name="ExceptionCode">c000001d</Data> <Data Name="FaultingOffset">000000000001bdb7</Data> <Data Name="ProcessId">0x2108</Data> <Data Name="ProcessCreationTime">0x1d96ec5c2c3e348</Data> <Data Name="AppPath">C:\Program Files\gpt4all 0.1.0\bin\chat.exe</Data> <Data Name="ModulePath">C:\Program Files\gpt4all 0.1.0\bin\chat.exe</Data> <Data Name="IntegratorReportId">95395ea7-afe3-4f6d-88e7-0536ee198414</Data> <Data Name="PackageFullName" /> <Data Name="PackageRelativeAppId" /> </EventData> </Event>

And this is only "information" not "error" :

[-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <System> <Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" /> <EventID>1001</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2023-04-14T11:38:27.7314479Z" /> <EventRecordID>3617</EventRecordID> <Correlation /> <Execution ProcessID="10680" ThreadID="9928" /> <Channel>Application</Channel> <Computer>Win11</Computer> <Security UserID="S-1-5-18" /> </System> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <EventData> <Data Name="Bucket" /> <Data Name="BucketType">0</Data> <Data Name="EventName">APPCRASH</Data> <Data Name="Response">Non disponibile</Data> <Data Name="CabId">0</Data> <Data Name="P1">chat.exe</Data> <Data Name="P2">0.0.0.0</Data> <Data Name="P3">6437de97</Data> <Data Name="P4">chat.exe</Data> <Data Name="P5">0.0.0.0</Data> <Data Name="P6">6437de97</Data> <Data Name="P7">c000001d</Data> <Data Name="P8">000000000001bdb7</Data> <Data Name="P9" /> <Data Name="P10" /> <Data Name="AttachedFiles">\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.23194552-0fff-46b4-a71b-9e75572502a6.tmp.WERInternalMetadata.xml</Data> <Data Name="StorePath">\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_chat.exe_243ea9b29eaa7ec89821364cdf779bb88f1fc0f3_7fc61720_d9bf69d4-304f-4cdf-879f-d7173e5ae4e6</Data> <Data Name="AnalysisSymbol" /> <Data Name="Rechecking">0</Data> <Data Name="ReportId">80b6a5eb-7770-4311-a1e3-c7e06a0e26e8</Data> <Data Name="ReportStatus">100</Data> <Data Name="HashedBucket" /> <Data Name="CabGuid">0</Data> </EventData> </Event>

And more info:

Version=1 EventType=APPCRASH EventTime=133259452723140917 ReportType=2 Consent=1 UploadTime=133259452726567528 ReportStatus=268435456 ReportIdentifier=21f87a5c-a6b8-414e-977a-acb51af82bd0 IntegratorReportIdentifier=f6bd2b72-5c1b-45a5-8d1b-e99672fcdeb7 Wow64Host=34404 NsAppName=chat.exe AppSessionGuid=00002198-0005-000c-107e-4526c46ed901 TargetAppId=W:0000b3e7d8de29a5ff7430cce2c05528f8d70000ffff!0000266cb457749a32f174f8def077ddf9c91ca99339!chat.exe TargetAppVer=2023//04//13:10:51:03!f14d6!chat.exe BootId=4294967295 TargetAsId=8772 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=84189343f2fc874cbd10c99b7d287496 Response.BucketTable=4 Response.LegacyBucketId=2094395496384197782 Response.type=4 Sig[0].Name=Nome applicazione Sig[0].Value=chat.exe Sig[1].Name=Versione applicazione Sig[1].Value=0.0.0.0 Sig[2].Name=Timestamp applicazione Sig[2].Value=6437de97 Sig[3].Name=Nome modulo con errori Sig[3].Value=chat.exe Sig[4].Name=Versione modulo con errori Sig[4].Value=0.0.0.0 Sig[5].Name=Timestamp modulo con errori Sig[5].Value=6437de97 Sig[6].Name=Codice eccezione Sig[6].Value=c000001d Sig[7].Name=Offset eccezione Sig[7].Value=000000000001bdb7 DynamicSig[1].Name=Versione SO DynamicSig[1].Value=10.0.22621.2.0.0.256.48 DynamicSig[2].Name=ID impostazioni locali DynamicSig[2].Value=1040 DynamicSig[22].Name=Informazioni aggiuntive 1 DynamicSig[22].Value=73cc DynamicSig[23].Name=Ulteriori informazioni 2 DynamicSig[23].Value=73cc6a730a5f8151051b2bf6d60958af DynamicSig[24].Name=Ulteriori informazioni 3 DynamicSig[24].Value=2c8e DynamicSig[25].Name=Ulteriori informazioni 4 DynamicSig[25].Value=2c8e412b55565285bd11c9a4599edc19 UI[2]=C:\Program Files\gpt4all 0.1.0\bin\chat.exe LoadedModule[0]=C:\Program Files\gpt4all 0.1.0\bin\chat.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll LoadedModule[4]=C:\Windows\System32\msvcrt.dll LoadedModule[5]=C:\Windows\System32\SHELL32.dll LoadedModule[6]=C:\Windows\System32\msvcp_win.dll LoadedModule[7]=C:\Windows\System32\ucrtbase.dll LoadedModule[8]=C:\Program Files\gpt4all 0.1.0\bin\Qt6Core.dll LoadedModule[9]=C:\Windows\System32\USER32.dll LoadedModule[10]=C:\Program Files\gpt4all 0.1.0\bin\Qt6Gui.dll LoadedModule[11]=C:\Windows\System32\win32u.dll LoadedModule[12]=C:\Windows\System32\ADVAPI32.dll LoadedModule[13]=C:\Windows\System32\GDI32.dll LoadedModule[14]=C:\Program Files\gpt4all 0.1.0\bin\Qt6Qml.dll LoadedModule[15]=C:\Windows\System32\sechost.dll LoadedModule[16]=C:\Windows\System32\gdi32full.dll LoadedModule[17]=C:\Windows\System32\RPCRT4.dll LoadedModule[18]=C:\Windows\System32\ole32.dll LoadedModule[19]=C:\Program Files\gpt4all 0.1.0\bin\libgcc_s_seh-1.dll LoadedModule[20]=C:\Windows\System32\combase.dll LoadedModule[21]=C:\Windows\System32\WS2_32.dll LoadedModule[22]=C:\Windows\SYSTEM32\d3d11.dll LoadedModule[23]=C:\Windows\SYSTEM32\dcomp.dll LoadedModule[24]=C:\Windows\SYSTEM32\DWrite.dll LoadedModule[25]=C:\Windows\SYSTEM32\dxgi.dll LoadedModule[26]=C:\Windows\SYSTEM32\AUTHZ.dll LoadedModule[27]=C:\Program Files\gpt4all 0.1.0\bin\libstdc++-6.dll LoadedModule[28]=C:\Program Files\gpt4all 0.1.0\bin\libwinpthread-1.dll LoadedModule[29]=C:\Windows\SYSTEM32\MPR.dll LoadedModule[30]=C:\Windows\SYSTEM32\NETAPI32.dll LoadedModule[31]=C:\Windows\SYSTEM32\USERENV.dll LoadedModule[32]=C:\Windows\SYSTEM32\WINMM.dll LoadedModule[33]=C:\Windows\SYSTEM32\VERSION.dll LoadedModule[34]=C:\Program Files\gpt4all 0.1.0\bin\Qt6Network.dll LoadedModule[35]=C:\Windows\SYSTEM32\kernel.appcore.dll LoadedModule[36]=C:\Windows\SYSTEM32\DNSAPI.dll LoadedModule[37]=C:\Windows\SYSTEM32\IPHLPAPI.DLL LoadedModule[38]=C:\Windows\SYSTEM32\Secur32.dll LoadedModule[39]=C:\Windows\SYSTEM32\WINHTTP.dll LoadedModule[40]=C:\Windows\SYSTEM32\CRYPTBASE.DLL LoadedModule[41]=C:\Windows\SYSTEM32\NETUTILS.DLL LoadedModule[42]=C:\Windows\SYSTEM32\SSPICLI.DLL LoadedModule[43]=C:\Windows\SYSTEM32\SRVCLI.DLL LoadedModule[44]=C:\Windows\System32\IMM32.DLL LoadedModule[45]=C:\Windows\System32\bcryptPrimitives.dll LoadedModule[46]=C:\Windows\System32\NSI.dll LoadedModule[47]=C:\Windows\System32\shcore.dll LoadedModule[48]=C:\Windows\SYSTEM32\windows.storage.dll LoadedModule[49]=C:\Windows\SYSTEM32\wintypes.dll LoadedModule[50]=C:\Windows\System32\shlwapi.dll LoadedModule[51]=C:\Windows\SYSTEM32\profapi.dll LoadedModule[52]=C:\Program Files\gpt4all 0.1.0\bin\platforms\qwindows.dll LoadedModule[53]=C:\Windows\System32\comdlg32.dll LoadedModule[54]=C:\Windows\System32\OLEAUT32.dll LoadedModule[55]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.22621.608_none_fb280a3c7926c2cc\COMCTL32.dll LoadedModule[56]=C:\Windows\SYSTEM32\d3d9.dll LoadedModule[57]=C:\Windows\SYSTEM32\dwmapi.dll LoadedModule[58]=C:\Windows\SYSTEM32\WTSAPI32.dll LoadedModule[59]=C:\Windows\SYSTEM32\dxcore.dll LoadedModule[60]=C:\Windows\system32\uxtheme.dll LoadedModule[61]=C:\Windows\SYSTEM32\powrprof.dll LoadedModule[62]=C:\Windows\SYSTEM32\UMPDC.dll LoadedModule[63]=C:\Windows\System32\MSCTF.dll LoadedModule[64]=C:\Windows\SYSTEM32\CFGMGR32.dll LoadedModule[65]=C:\Program Files\gpt4all 0.1.0\bin\qml\QtQuick\qtquick2plugin.dll LoadedModule[66]=C:\Program Files\gpt4all 0.1.0\bin\Qt6Quick.dll LoadedModule[67]=C:\Program Files\gpt4all 0.1.0\bin\Qt6OpenGL.dll LoadedModule[68]=C:\Program Files\gpt4all 0.1.0\bin\Qt6QmlModels.dll LoadedModule[69]=C:\Program Files\gpt4all 0.1.0\bin\qml\QtQml\WorkerScript\workerscriptplugin.dll LoadedModule[70]=C:\Program Files\gpt4all 0.1.0\bin\Qt6QmlWorkerScript.dll LoadedModule[71]=C:\Program Files\gpt4all 0.1.0\bin\qml\QtQuick\Controls\qtquickcontrols2plugin.dll LoadedModule[72]=C:\Program Files\gpt4all 0.1.0\bin\Qt6QuickControls2.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=22621 OsInfo[3].Key=ubr OsInfo[3].Value=1555 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1040 OsInfo[7].Key=geoid OsInfo[7].Value=118 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=222096285 OsInfo[15].Key=osinsty OsInfo[15].Value=2 OsInfo[16].Key=iever OsInfo[16].Value=11.1.22621.0-11.0.1000 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=12279 OsInfo[19].Key=svolsz OsInfo[19].Value=446 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=220506 OsInfo[22].Key=bldtm OsInfo[22].Value=1250 OsInfo[23].Key=bldbrch OsInfo[23].Value=ni_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.22621.1555.amd64fre.ni_release.220506-1250 OsInfo[30].Key=buildflightid OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=expid OsInfo[33].Value=ME:25762F0,MD:27B9BC4 OsInfo[34].Key=fconid OsInfo[34].Value=18299130,0,2,0;19638787,0,2,0;23531064,2,2,0;23562335,2,2,0;23563673,2,2,0;23877894,1,2,0;25704915,1,2,0;27075521,1,2,1;32862274,0,2,0;35681102,0,1,0;36803287,0,2,1;36803295,0,2,0;36803303,0,2,0;37482934,1,2,1;38859191,0,2,1;39145991,0,2,1;39263329,1,2,0;39281392,0,2,1;40616880,0,1,0;40883769,0,1,0;40981503,0,1,0;41137130,0,1,0;41655236,0,1,1;41772259,0,2,1;42052423,0,2,0;43572857,0,1,1 OsInfo[35].Key=containerid OsInfo[36].Key=containertype OsInfo[37].Key=edu OsInfo[37].Value=0 OsInfo[38].Key=servicinginprogress OsInfo[38].Value=0 OsInfo[39].Key=featureupdatependingreboot OsInfo[39].Value=0 FriendlyEventName=Ha smesso di funzionare ConsentKey=APPCRASH AppName=chat.exe AppPath=C:\Program Files\gpt4all 0.1.0\bin\chat.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=7D6EDD262EEA29CBDCF7841EAF64B68C MetadataHash=1360461277

[rxqviz]

Have heard of similar reports. Thanks for the video btw!!!

Can you try and launch via command line? Also check if windows defender is causing problems... actively investigating this issue.

I try this, its not work, i idk why. And Windows Defender off.

[gmy77]

Have heard of similar reports. Thanks for the video btw!!! Can you try and launch via command line? Also check if windows defender is causing problems... actively investigating this issue.

I try this, its not work, i idk why. And Windows Defender off.

I try various scenarios... and nothing.

[chuSS]

The same. Exit without any errors. Win11. Xeon E5-1650 v2. RAM 32Gb. GTX 1060 3GB.

[andzejsp]

same here, launching chat.exe does not launch Could it be that i dont have avx2 support?

[gmy77]

same here, launching chat.exe does not launch Could it be that i dont have avx2 support?

I noted other people have the same problem but have avx2...

[LongBeardMan]

I am also having this issue. I open the chat.exe via desktop link and command line and nothing appears (even running as admin). What info is needed to help debug this? Hopefully I can help in some way

[manyoso]

I wonder if it is a problem with Xeon/avx2 support or similar... everyone who has this problem can you report your hardware chipset and whether you support avx2 or not?

[andzejsp]

my specs is aboves

[gmy77]

I wonder if it is a problem with Xeon/avx2 support or similar... everyone who has this problem can you report your hardware chipset and whether you support avx2 or not?

Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz 2.67 GHz I hope to be fixed, the GPT4ALL is fantastic and easy tool for... ALL

[LongBeardMan]

I wonder if it is a problem with Xeon/avx2 support or similar... everyone who has this problem can you report your hardware chipset and whether you support avx2 or not?

I have Intel Core i7-2760QM and it does not support AVX2 according to hwinfo64. So you might be on to something Chipset: Intel QM67 (Cougar Point) [B3]

[gitonelove]

My processor does not have avx2, but another program (I do not remember its exact name, sorry), works great without avx2. in general, I wonder if it is possible to run a neural network using the video card and the processor?

[andzejsp]

devs just need to add a flag to check for avx2, and then when building pyllamacpp https://github.com/nomic-ai/gpt4all-ui/issues/74#issuecomment-1508365776

Given that this is related.

I did built the pyllamacpp this way but i cant convert the model, because some converter is missing or was updated and the gpt4all-ui install script is not working as it used to be few days ago.

[gitonelove]

devs just need to add a flag to check for avx2, and then when building pyllamacpp nomic-ai/gpt4all-ui#74 (comment)

Given that this is related.

I did built the pyllamacpp this way but i cant convert the model, because some converter is missing or was updated and the gpt4all-ui install script is not working as it used to be few days ago.

I take it that I have nothing to do here without the avx2? :DD

[andzejsp]

It works without avx2 allegedly, on other private repos people have tested etc. Give devs some time i guess.. If you know a solution, please share :)

[gmy77]

--seed --threads --prompt --n_predict --top_k --top_p --temp --batch_size --model --help

Unfortunately entering the available options on the command line doesn't work either. Then i find the instructions added AVX256 and AVX128 ldrinit.c ...

[gmy77]

It works without avx2 allegedly, on other private repos people have tested etc. Give devs some time i guess.. If you know a solution, please share :)

Yes i search inside and if i view correctly they added AVX2 and AVX1, but for my personal very limited knowledge problem reside at start.

[Timster1961]

I cannot get chat.exe to run.

immediate error the procedure entry point CreateEventW could not be located in the dynamic link library api-ms-win-core-synch-l1-2-0.dll .

Any ideas?

[manyoso]

This is related... https://github.com/ggerganov/ggml/issues/86 I could turn off avx2 but then people who have it will be screwed with worse performance. The key is to have a number of builds each supporting different os/arch/intrinsics

[biraescudero]

I have the same problem. Nothing happens when I try to execute on Windows. Fix it woud be great. Hope you find the bug,

[flimblet]

im having the same problem. when i try to execute the chat.exe, nothing happens. my computer specs: i5 3470S AMD Radeon XFX RX570 (4GB VRAM) 8gb ram ddr3 Windows11

(no output if i try to run it on the cmd)

[Aliync]

well, ii have the same problem opening GPT4All and nothing...

[Rubinsergei]

Hi all. Any new ideas for a startup with this problem? I also encountered it

[Sakhalin-01]

https://www.intel.com/content/www/us/en/download/684897/684910/intel-software-development-emulator.html I was able to run it with the avx2 emulator, but it is very slow

[pixezy]

So it looks like it will be impossible to use GPT4All on my i3 processor...

[Sakhalin-01]

Waiting to hear back from [manyoso]