IBM closing DAL05, SJC01 and WDC01 data centers 4 April 2024

[richardlau]

IBM has sent out this notifcation. We have a year (see "Key Milestones") to identify the servers affected and move them to another IBM data center.

Thank you for your business and trust in IBM as your valued business partner and cloud provider. We’re committed to your success and prioritizing your experience within our data center infrastructure.

We have made significant investments in our new IBM Cloud data centers and Multi-zone Regions (MZRs) designed to deliver a more resilient architecture with higher levels of network throughput and redundancy with our latest generation cloud technologies.

As part of this modernization strategy, we have made the decision to consolidate select data centers and help our customers shift operations to our newer and higher-capacity facilities, including the decision to close the following data center on April 04, 2024

• DAL05 • SJC01 • WDC01

This means you will need to migrate your workloads to one of our newer IBM Cloud data centers before this date – but don’t worry we can help ensure you pay the same or a lower price that you pay today for the same or a better configuration!

For our valued IBM Cloud® platform customers:

We recognize transferring data centers can be complex and costly, so we are offering: • Two months free on replacement servers or services in our new data centers (Promo Code: DCMIGRATE2023) or Four months free when you optimize your IT infrastructure by migrating from Bare Metal to VSI or VPC (Promo Code: UPGRADE2VSI2023). • The same or a lower price with a same or better configuration. • Migration assistance. This includes a free architectural consultation with guidance on recommended configurations to help you transition and maximize solution performance. We have the support of a third-party partner available to help with your data migration at no charge. Additionally, we may be able to help with other migration requirements, depending on your needs

Your action needed: • Identify impacted servers/services. Contact us through your IBM Cloud Portal (https://cloud.ibm.com/login) or reach out to the Customer Success team via live chat (https://www.ibm.com/cloud/data-centers?focusArea=WCP%20-%20Cloud%20services%20-%20all%20other&contactmodule) or by phone: (US) 866-597-9687; (EMEA) +31 20 308 0540; (APAC) +65 6622 2231. • Migrate your workloads currently running in the impacted data centers/PODs. • Free migration assistance is available through our partner Wan-clouds (https://www.wanclouds.net/ibm-request). • Cancel your servers after migration. After you complete the migration to your new servers, make sure to cancel your existing servers / services. Existing services will continue to be invoiced until cancelled.

Key Milestones: Between now and the final reclaim date, there are several key milestones to be aware of: • April 03, 2023: Official Announcements for all impacted customers in DAL05, SJC01, WDC01 data centers • April 03, 2023: No New Account provisioning in impacted data centers. • August 14, 2023: Last date to provision services in impacted data centers. • January 23, 2024: Network maintenance Dallas (DAL05): 10: AM US Eastern Time (14:00 GMT). • January 24, 2024: Network maintenance San Jose (SJC01): 10: AM US Eastern Time (14:00 GMT). • January 23, 2024: Network maintenance Washington DC (WDC01): 10: AM US Eastern Time (14:00 GMT). • April 03, 2024: Last date to migrate before consolidation of DAL05, SJC01 and WDC01 data centers begins. • April 04, 2024: DAL05, SJC01 and WDC01 data centers are closed; no longer available or supported.

Refs: https://cloud.ibm.com/docs/get-support?topic=get-support-dc-closure (public notification) Refs: https://cloud.ibm.com/notifications?query=153216466&bss_account=699fe437d5f54fc6bff4a803ee1c059d (requires access to our IBM Cloud community account)

[targos]

The build email alias has been sent this from IBM.

Are you sure about that? I can't find this in my emails.

[richardlau]

The build email alias has been sent this from IBM.

Are you sure about that? I can't find this in my emails.

Ah sorry, you're right. IBM Cloud has individual accounts attached to the community account, so this went to my own email.

[richardlau]

This is the same notification in IBM Cloud, if you have access to the account: https://cloud.ibm.com/notifications?query=153216466&bss_account=699fe437d5f54fc6bff4a803ee1c059d

(If you're in build-infra and don't have access to the account, @mhdawson and I should be able to get you added.)

[targos]

I don't have an IBM Cloud account yet. Last time I tried to create one it didn't work.

[richardlau]

• DAL05 • SJC01 • WDC01

https://cloud.ibm.com/docs/overview?topic=overview-locations contains mappings of the codes to the names used in the IBM Cloud web ui, e.g. • DAL05➡️Dallas 05 • SJC01➡️San Jose 01 • WDC01➡️Washington DC 01

[richardlau]

https://cloud.ibm.com/docs/get-support?topic=get-support-dc-closure is a publicly accessible link announcing the closures, along with recommendations as to data centers to move to.

[richardlau]

We have sixteen servers in our IBM Cloud account. Of those, the affected servers are in San Jose 1 where we have five servers (we have no servers in Dallas 1 nor Washington 1).

Device name	Last known status	Device type	Location	Public IP
nodejs-data2.softlayer.com	Running	Virtual Server	San Jose 1	50.97.245.4
release-ibm-rhel8-x64-2.nodejs.cloud	Running	Virtual Server	San Jose 1	50.97.245.10
test-ibm-ubuntu1804-x64-2.softlayer.com	Running	Virtual Server	San Jose 1	50.97.245.9
test-softlayer-centos7-x64-1.softlayer.com	Running	Virtual Server	San Jose 1	50.23.85.250
test-softlayer-ubuntu1404-x64-1.softlayer.com	Running	Virtual Server	San Jose 1	50.97.245.5

of those

• test-softlayer-ubuntu1404-x64-1.softlayer.com isn't needed anymore.
• nodejs-data2.softlayer.com is the benchmarking data machine, which is now only used as an intermediate server for transferring data between the benchmark machine and the www server (for coverage.nodejs.org). This is another reason towards decommissioning coverage.nodejs.org and the related supporting infrastructure.
• release-ibm-rhel8-x64-2.nodejs.cloud is actually one of three RHEL 8 x64 release machines we have (one other is in San Jose 4, which isn't being closed, and the other hosted in Digital Ocean). I'm least worried about this one.

[richardlau]

• test-softlayer-centos7-x64-1.softlayer.com isn't needed once Node.js 16 reaches End-of-Life in September. https://github.com/nodejs/build/blob/059ea42495ebb5402d8fecf810342527f9663515/jenkins/scripts/VersionSelectorScript.groovy#L32

[targos]

I don't have an IBM Cloud account yet. Last time I tried to create one it didn't work.

Still not working...

[github-actions[bot]]

This issue is stale because it has been open many days with no activity. It will be closed soon unless the stale label is removed or a comment is made.

[richardlau]

Device name	Last known status	Device type	Location	Public IP	Migration
nodejs-data2.softlayer.com	Reclaiming	Virtual Server	San Jose 1	50.97.245.4	N/A (no longer required)
release-ibm-rhel8-x64-2.nodejs.cloud	Reclaiming	Virtual Server	San Jose 1	50.97.245.10	Migrated: https://github.com/nodejs/build/pull/3662
test-ibm-ubuntu1804-x64-2.softlayer.com	Reclaiming	Virtual Server	San Jose 1	50.97.245.9	Replace with ubuntu2204 (cannot create new Ubuntu 18.04 servers): https://github.com/nodejs/build/pull/3655
test-softlayer-centos7-x64-1.softlayer.com	Reclaiming	Virtual Server	San Jose 1	50.23.85.250	Replace with rhel9: https://github.com/nodejs/build/pull/3663
test-softlayer-ubuntu1404-x64-1.softlayer.com	Reclaiming	Virtual Server	San Jose 1	50.97.245.5	Replace with ubuntu2204: https://github.com/nodejs/build/pull/3654

[richardlau]

I've cancelled all the servers at SJC01 -- the last two are in "Reclaiming" state and should be gone in a day or two.

Replacement server details in https://github.com/nodejs/build/issues/3279#issuecomment-2004621354.