nodejs
Better process for communicating feedback to members by the TSC
Hey,
The moderation team has a pretty simple process where when we want to provide feedback to an individual or take a moderation action typically the process is:
- We post in chat.
- We collect feedback from other team members for a bit (a few hours)
- We take the action (e.g. sending the email).
In the TSC, we don't really have a clear process for "how long should I wait before speaking for the TSC about feedback for an individual?" so whenever we discuss people we often take a long time to respond sometimes creating a lot of frustration and cases where people are waiting for feedback for a long time needlessly.
cc @aduh95 in particular who is active in both groups and probably feels this :] (as a side note, thanks ❤️ )
Rather than suggest a solution (I have several) I figured it'd be a good idea to let @nodejs/tsc suggest (hopefully!) a short/clear process for escalating these sort of issues. Ideally in a way where we don't wait for more than 72h if we don't have to meet and 1w if we do.
I am posting this in public since in general I try to keep governance discussions as public as possible but obvious I won't name any concrete examples where feedback was provided or actions taken for privacy.
Ideas from meeting:
- Time scope it (1 week? 72h?)
- Number of TSC members before it's OK to send?
Proposal from the call:
- If someone from the TSC wants to give feedback to someone they send an email to the TSC mailing list and to slack.
- After 48 hours if there are 2 LGTMs it's OK to provide feedback (otherwise 72h).
- Alternatively if there is a majority it can be sent before.