nodejs
Migrate Issue to discussion in `nodejs/help`
Migrate Issue to discussion in nodejs/help
I propose to migrate the issues on the nodejs/help repo to discussion.
The major advantage is the "mark as solved" feature. It allows you to put a comment as a solution. And it is displayed below the question.
The sections in the dissection allow to organize the types of help.
There is also a way to make templates like in the issues.
The sections that could be set up:
- Question: This is a section to ask questions.
- Problem: This an section to put our issue an have answers of community and if it's bug an issue will open in correct repo.
- Feedback: This section allows you to say what you think of nodejs and what could be improved. When the comment is interesting, well written... A ping could be made to the concerned team that takes into account the opinion of our community.
Ref:
Docs GitHub about discussion Docs Github about issue
GitHub itself allows to convert issues as discussions, but not sure if in bull. Need to investigate. But pretty sure there might be 3rd party tool that does that.
You can click on a button to pass an issue in discussion. But since there are 600 issues I think that searching or developing a tool would be smarter.
This is a little bit in conflict with https://github.com/nodejs/admin/issues/679. I think it could be confusing to have two user/help-related discussion forums.
For me it is necessary to have the discussion org for collaborative work and feedback. And the discution help for the discussion between our community
I mean, https://github.com/nodejs/node/discussions is already used for help discussions, not for org collaboration.
FWIW there is a proposal to complete disable nodejs/node's discussions, so IMO this should be discussed again.
From a triage perspective, I am +1, as discussions have categories, answerability, and more that is useful for support-requests (nodejs/help), but not-so-much for issues (nodejs/node)
